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  • Posted: Feb 9, 2021
    Deadline: Not specified
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    Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.


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    Area Manager

    The position has been identified as a FAIS position and falls within the ambit contemplated by FAIS related to Category B. The successful candidates must therefore comply with all FAIS requirements, including the Fit and Proper requirements of Honesty and Integrity (e.g. be clear of any offence relating to fraud, dishonesty and/or any professional misconduct) as well as competence and relevant qualifications.

    • Manages sales & sales support processes to ensure branch profitability & to meet business targets.
    • Identifies potential new markets & opens up the markets with assistance of Sales Manager.
    • Responsible for the external relationship management with key stakeholders.
    • Develops local market & resource plan for area.
    • Monitors area results.
    • Performance manages, coaches and mentors Sales / Branch Managers.
    • Responsible for 3-6 Branch / Sales Managers.

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    Head of Operations | Customer Service

    Job Description

    • Sets direction for an operational unit and develops and takes accountability for a business plan which is aligned to the segment strategy (consolidation of level 3 plans).
    • Integrates delivery and metrics across the people, process, finance and customer dimensions of the business at a strategic or tactical level.
    • Delivers on strategic projects as sponsor or owner.
    • Manages direct (Ops Manager & Senior Specialists) and indirect reports (Team Leaders / Clerical staff).
    • Accountable for thought leadership and best operating practice in response to external environment.
    • Accountable for setting IT direction in own area of control. Strong focus on cross functional operation and networking across internal and external boundries.
    • Manages between 200 - 400 staff (as a guideline), including managers at multiple levels.
    • Strong focus on direction setting and achieving operational results through building a strong operational management (Operations Manager) team, with support functions (HR, communication, process management etc.)
    • Ability to operate operationally, tactically and strategically.

    Method of Application

    Use the link(s) below to apply on company website.

     

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