Job Vacancies at RMB - Rand Merchant Bank

Job Description

To liaise directly with clients to ensure the successful processing of end to end settlements and global functions

We are looking for contractors across various areas of Custody such as Trade Settlement, Client Services, Corporate Actions and MFA

• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Order capture and process updates service issues subscriptions and study material for bursary students
• Follow up on missing editions e.g. updates of JSE handbooks and law reports
• Maintain, renew, and process all newspaper and journal subscriptions and update the routing lists
• When someone in the bank leaves ensure they are deleted from news alerts and that they don't have outstanding library books
• Assist the librarians with queries and ad hoc research
• Order stationery
• Coordinate the annual teambuilding weekend away applicable to the specific market
• Generate reports and ensure clients have access to these reports
• Be proactive in monitoring, identifying and mitigating risk
• Identify and make recommendations for improvement or streamlining of settlement processes
• Continuously Model RMBs values
• Make an effort to stay relevant and up to date with legislation new developments etc.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Maintain a positive attitude and respond openly to feedback
• Manage colleague's expectations and communicate appropriately
• Handle stress in ways that do not negatively impact others
• Flag and debate issues constructively, remaining solution focused
• Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
• Demonstrate consistent application of internal rules of internal rules

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Job Description

To design, specify, build, configure and test solutions for delivering the necessary capability to business that enables quality solutions and a client centric orientation These include pricing and risk management solutions along with their related IT processes

• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Facilitate one-on-one or group workshops to elicit analyse communicate and validate requirements for changes to business processes and policies and where relevant IT systems
• Analyse dashboard statistics daily, weekly and monthly to improve productivity
• Collate data and submit reports as required
• Follow up to ensure flagged issues are resolved and closed-out
• Utilise data to improve efficiency and reduce errors
• Continually identify opportunities to enhance reporting efficiencies
• Demonstrate urgency and initiative in handling and resolving queries
• Follow correct escalation processes in handling client complaints
• Follow through to ensure queries are promptly and efficiently resolved
• Inspire a culture of pride in the RMB brand services and products always act to preserve and enhance brand value behaving in a way that delivers on the brand promise
• Drive best in class solutions and practices
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Make an effort to stay relevant and up to date with relevant knowledge
• Take ownership and accountability for tasks and activities
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Continually share debate and communicate learnings
• Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
• Take ownership of personal career development leveraging formal and informal opportunities
• Flag and debate issues constructively i.e. be solution focused
• Promote a friendly cooperative climate, understand group dynamics and apply appropriate facilitation techniques in working with others to achieve collective goals
• Be sensitive to others feelings needs values views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices

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Job Description

Hello Future Transactor,

Welcome to RMB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

• Manage and maintain the transaction by complying with internal procedures and agreed processes to effect management (prepare cash flows, obtain signatures, sending instructions to various departments), apply knowledge of Companies Act, Excon, FICA, Tax, Accounting to transaction where applicable, in implementing and managing the transaction.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organizational client base while containing costs
• Develop tactical strategies with retaining or signing unbanked customer base with a view to improve and increasing profitability.
• Maintain specialized knowledge on all FirstRand approved products, application procedure, fulfilment processes and timelines to drive and achieve relevant sales targets.
• Drive the maximizing of cross-selling opportunities where possible and in consultation with more experienced Transactors.
• Directly inform the client inputs during legal drafting processes, implement and manage transactions in accordance with legal and regulatory requirements and ensure full understanding of transaction.
• Achieve expected financial targets and uphold associated service levels.
• Provide a professional service to stakeholders by ensuring that transactions are managed and accounted for in accordance with legal agreements, relevant legislation and that deal activities are executed by following agreed business process.
• Understand and manage financial aspects of transactions through understanding and adherence to Legal agreements and all applicable regulatory aspects (Companies Act, Excon, IFRS, FICA, Bank’s Act, etc.), to prepare financial activities required on the transaction (e.g. Diary reminders, payments, drawdowns, invoices, etc.).
• Preparation and analysis of various financial reports required in the preparation of the insights required for client strategies.
• Interface with CIB Finance on monthly management accounts and resolve queries raised by frontline. Feedback results to Equity team monthly at team meetings.
• Adhere to internal controls and procedures to alleviate risk and prevent losses by following internal procedures and agreed processes to effect financial management (prepare cash flows, obtain signatures, sending instructions to various departments, etc.).
• Identify and understand potential risks which may lead to increased costs and collaborate with relevant stakeholders on risk mitigation strategies.
• Build trusting relationships with stakeholders through consistent and timeous communication and adherence to their requirements (systems and procedures) and evidencing an understanding thereof.
• Respond to queries from stakeholders by understanding their requirements and providing information timeously.
• Provide quality service delivery by understanding and being proactive and evidencing a good understanding of the transaction.
• Contribute to client service delivery culture through adherence to approved organizational service delivery principles
• Prepare model and reminders for required activities by using available systems.
• Manage documentation by obtaining supporting and legal documents in formats required and lodge with securities, where applicable.

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Job Description

• To build and maintain a client base in line with its growth objectives.

Are you someone who can:

• Harness the internal passion for customer engagement and be energized by sales processes and closing deals.
• Be customer & action oriented to strive to deliver an excellent customer experience.
• Link insightful assessments of the external business landscape with the keen awareness of how money can be made - and then execute the sales plan to deliver the desired results.
• Competently lead one’s self through self-motivation, and be productive without constant supervision.
• Make effective decisions based on sound judgment.
• Display logical thinking and can segment issues into manageable components. Identify cause-and-effect relationships i.e. can look for root causes that enable accurate and correct assessments.
• Use resources efficiently and effectively and can orchestrate multiple activities, arrange activities and information in a useful manner and marshal resources; people, funding and material to accomplish tasks.
• Use technological developments to the benefit of FirstRand and our clients.

You will be an ideal candidate if you:

• Have 3 to 5 years experience in a sales environment, preferably in the banking industry.
• Must have relevant specialized product knowledge.
• Hold a degree in a commercial field. ACI will be an advantage.

You will have access to:

• Opportunities to network and collaborate.
• Challenging & fulfilling work environment.
• Opportunities for self-development.

We can be a match if you have:

• Passion for Sales: Must be passionate about customer engagement and be energized by sales processes and closing deals.
• Customer orientation: Must display the want to serve and help the customer.
• Action Orientated: Displays a bias towards action.
• Independence: Able to work effectively without constant supervision.
• Innovation: Able to identify client needs and apply knowledge to construct packaged client solutions.
• Always learning: Have the ability to continue to advance his/her understanding of evolution in this dynamic environment.

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Job Description

• To monitor and report on trading activities, and provide advice in identifying potential compliance breaches and ensuring adherence to regulatory requirements
• To play a pivotal role in maintaining the integrity of the trading operations and upholding regulatory standards

Qualifications:

• Relevant risk management or compliance qualification

Experience required: > 5 years

• Industry experience: Experience in a corporate bank control environment
• Skillset required: Experience in managing MNPI, reporting, governance

Responsibilities:

• Monitor real-time trading activities to detect any potential compliance violations or market abuse.
• Review and analyse trading data, including trade orders, executions, and communications, to ensure compliance with regulatory requirements.
• Investigate and escalate any suspicious trading activities or breaches of compliance policies and procedures.
• Collaborate with traders, compliance officers, and other stakeholders to address compliance issues and implement corrective measures.
• Assist in the continued enhancement/digitisation of the Control Room and the build out of an expanded Control Room including policy and innovation.
• Maintain comprehensive records and documentation of monitoring activities and compliance assessments.
• Stay updated on regulatory developments and changes in market rules and regulations.
• Participate in the development and enhancement of control room monitoring processes and tools.
• Maintain information barriers and manage flow of material non-public information.
• Engage in the day-to-day review and clearance of research publications in compliance with research rules and to identify potential conflicts of interest.
• Perform conflict of interest assessments across pipeline/opportunities, opportunity related parties and opportunity team members.
• Conduct periodic reviews and assessments of trading activities to identify trends and patterns.
• Provide guidance and training to traders and other personnel on compliance policies and procedures.
• Assist in the preparation of regulatory reports and submissions as required.
• Coordinate with internal audit and external regulators during compliance examinations and inquiries.
• Contribute to the continuous improvement of compliance monitoring and surveillance capabilities.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
• Identify development needs and select effective solutions to address own development need.

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Job Description

To manage products throughout the product lifestyle
To ensure optimal product rollout across the entire value chain

• Define and execute management product strategies for trade products and or services and or enhancements to existing trade products and or services
• Select appropriate channels through which trade products will be delivered and scope the high level product requirements for those channels
• Agree on budgets and targets for the product
• Work with relevant stakeholders to negotiate the optimal credit facilities within the group to compliment the growth strategy
• Compile a document detailing all requirements for risk, operations, compliance, internal audit, tax, sales, marketing, financial reporting, capital implications, processes specific regulations, pricing guide, pricing models, as well as legal documentation
• Meet with relevant stakeholders to ensure these are conducted comprehensively
• Present document to DCF forum and obtain electronic sign off, and conduct the product launch
• Expand asset base through either increased penetration in existing distribution channels or broadening distribution channels
• Optimise products in line with bank risk appetite, regulatory changes, statutory changes, tax, market conditions and client requirements
• Provide feedback on product performance to internal and external stakeholders
• Enhance processes and operational capabilities for products to the point that they are ready to be handed over to Middle Office
• Perform ongoing research and development
• Price exotic trades and hybrid derivatives
• Engage in dual curve construction for collateralisation, index construction and ensuring efficient numerical methods
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate