Job Vacancies at Motus Holdings Limited

Position Overview    

• The Regional Sales Manager is a key stakeholder in the management of the relationship between Hyundai head office and the retail dealer network. The Regional Sales Manager holds a portfolio of dealerships determined by the General Manager of Sales and Operations for which they are accountable to communicate, manage and assist regarding Hyundai sales, operations, marketing, stock, finance, training and other head office related functions which effect the Hyundai business objectives within the South African market place. The Regional Sales Manager will be expected to physically visit each of the dealerships within their portfolio a minimum of once a quarter in order to provide value to the businesses at retail level and to drive sales and brand objectives.

Specific Role Responsibilities    

• Monthly Analysis of Sales and market related data.
• Reconciliation of sales and market data.
• Monthly dealer visits and reporting on dealer activities.
• Management and assistance of dealership marketing and brand activities.
• Management, monitoring and assistance for dealerships CRM and activity management.
• Own and develop relationships with partners, working with them to optimize and enhance our retail experience provided at dealer level.
• Co-ordination, management, planning and assistance of Hyundai HQ and departmental events, programs, meetings and other related functions.
• Resolution of dealer queries regarding stock, promotions, Hyundai programs, marketing activities and business operations.
• Management of Hyundai retail and brand CI, facilities and brand image at retail level.
• Monitoring, analysis and recommendations regarding dealerships retail customer experience.
• Communication where necessary of key insights and findings to sales, marketing and product teams.
• Constantly be on the lookout for ways to improve sales and operations, discover issues and deliver better value to customers and internal stakeholders.
• Presentations and feedback reporting to regional directors and key stakeholders when called upon to do so.
• Facilitate communications between dealerships and head office where necessary.

Qualifications and Experience    

• Previous experience in Business / operations management.
• A degree: BCOM

Skills and Personal Attributes    

• High level of proficiency in Microsoft excel
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Experience in analyzing data to draw business-relevant conclusions

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Job Description    

• The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities    
Processes and governance

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customers and follow-up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery

Qualifications and Experience    

• Matric certificate
• 3-5 years’ working experience in a similar environment.
• A valid South African driver’s licence

Skills and Personal Attributes    

• Developing sales
• Making a Sale
• Persuasive Selling Skills
• Product and or service knowledge
• Trust and Integrity

go to method of application »

Job Description    

• The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities    
Processes and governance

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customers and follow-up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery

Qualifications and Experience    

• Matric certificate
• 3-5 years’ working experience in a similar environment.
• A valid South African driver’s licence

Skills and Personal Attributes    

• Developing sales
• Making a Sale
• Persuasive Selling Skills
• Product and or service knowledge
• Trust and Integrity

go to method of application »

Job Description    

• Manage, Select and Used-owned  Cars success. Reporting to the Dealer Principal, the incumbent will be part of the dealerships’ management team. He/she will improve profitability in the department, provide excellent customer service; motivate staff; implement best-practice & procedures, as well as controlling costs and health and safety standards. Manage relationships with stakeholders in a professional manner

Specific Role Responsibilities    

• The achievement of the budgeted Profit before Tax.
• Achievement of at least 90% of franchisor VW sales targets.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.

Adhere to:

• Values of Lindsay Saker
• Applicable legislation - such as FAIS & FICA, POPI, CPA.

Qualifications and Experience    

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Recognised Management Diploma of Certificate related to VW Industry qualification (or working towards).
• Experience in used vehicle sales 7 Years’ experience
• 3 Years’ experience in Management
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on VW software systems.

Skills and Personal Attributes    

• Initiative / Perseverance.
• Adaptability / Decisiveness
• Interpersonal skills.
• Valuing servicing and Diversity.
• Conflict resolution.
• Customer Focus and Relationships.
• Communication Impact and Influencing.
• Brand Alignment.
• Positive thinking
• Computer skills, preferably MS Word processing, Kerridge and preferable VW operating systems. Interpret Financials -reporting and forecasting skills.

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Specific Role Responsibilities    
The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience    
Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Experience and Internet Sales Experience

Skills and Personal Attributes    
Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

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Job Description    

• The Vehicle Sales Manager will be reporting to the Dealer Principal (DP), the primary purpose of the position is to maximise sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls and composite figures that will enable necessary improvements and corrective actions to achieve results.

Specific Role Responsibilities    

• Manage, monitor and report on budget variances and provide solutions.
• Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.
• Contribute to the development of the appropriate strategy and set target within area of accountability.
• Manage operational risk and risk mitigation initiatives.
• Implement and manage end-to-end processes.
• Define standard operating procedures (SOP's).
• Monitor and report on progress against operational plan and make adjustment where required.
• Resolve problems with the necessary discretion and guidelines.
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
• Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
• Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
• Assist new vehicle sales with trade-in's and evaluations.
• Risk Management, Compliance with group process policy.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• Appraising vehicle value
• Social Media Marketing.

Qualifications and Experience    

• Matric
• Higher Certificates and/or Advanced National Certificates in Sales and Marketing preferable
• 3 - 5 years working experience in the motor sales industry with a proven track record
• 3+ years automotive sales management experience
• Must have previously handled new and/or used car stand of +- 50 units
• A valid South African driver's license

Skills and Personal Attributes    

• Apply selling techniques for parts.
• Business and Operations Management.
• Conflict Management.
• Customer Service.
• Developing sales.
• Fleet Sales Management.
• Functional Policies and Procedures.
• Governance, Ethics and Values.
• Managerial Competence.
• Operations Risk Management.
• Perform selling of vehicle parts.
• Planning, monitoring, evaluation and reporting.
• Problem Solving and Analysis.
• Product and or service knowledge.
• Sales of non-OEM parts and accessories.
• Structure and operation of vehicles and components.
• Understand customer patterns to sell parts

go to method of application »

Job Description    The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.
Specific Role Responsibilities    
Develop the business to reach set sales targets for the month.
Drive specific strategies to retain and grow the existing customer base.
Manage customer expectations to ensure effective delivery of service.
Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
Identify and venture into new revenue streams.
Ensure customer’s escalation is managed and feedback is provided.
Negotiating the terms of an agreement and closing sales.
A strong understanding of industry and market trends and customer behaviour.
Evaluate vehicles correctly.

Qualifications and Experience    
Minimum Grade 12.
3 years sales executive experience.
A Code 8 Driver's Licence is vital.
Computer literacy
Proven track record of meeting regular monthly targets.

Skills and Personal Attributes    
Customer and sales management.
Understanding of the compliance governing the retail industry would be an advantage.
Knowledge of the areas' most spoken languages an advantage.
Experience in cold calling to develop a client base.
Growing the market experience.
Knowledge of Higher Gear.
Knowledge of dealership policies and procedures.
Knowledge of broader competitive motor industry.
Knowledge of economic & financial factors affecting the industry.
In-depth product knowledge on all related aspects.
Knowledge of product image and corporate branding.
Product Knowledge will be huge advantage.
Self-motivated priority-setting and time management.
Oral communication skills; negotiation and influencing skills.
Accurate customer needs analysis and understanding.
Accurate customer qualifying.
Interpersonal and interactive skills.
Effectively understanding and interpreting customer behaviours and emotions.
Strong administrative skills.
Professionalism and presentable.
Negotiation and persuasiveness skills.
Closing skills.
Networking and lead generation skill

go to method of application »

Job Description    

• To deliver clerical support in order to process service costing and warranties transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures

Specific Role Responsibilities    

• Deliver on agreed performance targets according to set procedures and service level agreements.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
• Ensure all applicable documentation is accurate, updated and costed correctly.
• Plan for and administer processes related to warranty tasks and activities, effectively and efficiently.
• Plan for, administer and process costing related tasks and activities effectively and efficiently.
• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Deliver work activities effectively to satisfy customers.
• Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner.
• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company value.

Qualifications and Experience    

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
• A minimum of 1 year experience in a Warranty Clerk role with atleast 2 years workshop environment experience.
• Industry legislative compliance.

Skills and Personal Attributes    

• Client Focus.
• Improvement Orientation.
• Interpersonal Effectiveness.
• Judgement.
• Persistence and Tenacity.
• Personal Courage.
• Planning and Organising.
• Results Orientation Technical Competencies.
• Administration.
• Computer Literacy.
• Organisational excellence and productivity culture.
• Technical Learning.
• Uphold Ethics and Values

go to method of application »

Job Description  

•  The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.

Specific Role Responsibilities    

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience    

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes    

• Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill