Job Vacancies at Absa Group Limited (Absa)

Job Summary

• To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

• Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes | Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements | Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development: Owning and being proactive about own training and development 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption with regards to legal methodology, governance and delivery objectives.

Job Description

Accountability: Legal Risk

• To provide highly specialised legal advice and support to the dedicated areas of support.

Accountability: Leadership & Management

• Demonstrates strong stakeholder management skills
• Plan and manage projects and matters through to completion, including resourcing
• Contribute to the development and implementation of team objectives and strategy and provide high quality support to the business as required by interacting with different legal and business stakeholders.
• Work independently with minimal supervision and demonstrate the ability to supervise where appropriate
• Contribute to team initiatives and Projects

Accountability: Commercial

• Demonstrate strong analytical skills and solve complex problems creatively and effectively
• Drives good cost control behaviour, especially around external spend and consistently deliver against a broad range of competing targets
• Manage external counsel and represent AGL on relevant industry forums and professional bodies where required
• Training that is beneficial / informative to internal clients 

Accountability: Risk and Control

• Actively raise the profile of the legal function and improve on Legal Key Risks
• Manage and create awareness by embedding legal policies and control requirements in all areas of the business
• Provide appropriate challenge and equally be robust in the face of challenges
• Build strong risk partnerships with colleagues in other functions (especially key control areas)
• Fully understand the role of legal in AGL and how it interacts with other functions and the business.

Accountability: Teamwork:

• Proactively collaborates across different teams and geographies within Legal to break down silos
• Provide objective and constructive feedback and openly shares knowledge and expertise

Accountability:  Technical

• Acts as a trusted advisor to business and other infrastructure areas; understands market and legal developments and their impact on business
• Contribute to industry-wide initiatives and have a good network amongst peer group externally

Qualifications and Experience

• LLB degree
• Admitted Attorney with experience in Employment Law
• 5 to 8 years post qualification experience
• Financial services experience (preferred)

Competencies:

• Excellent verbal and written communication skills
• Analytical skills
• Innovative & practical solutions
• Stakeholder Management
• Excellent presentation skills

Education

• Bachelor Honours Degree: Law (Required)

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Job Summary

• To provide sound legal advice and support in area of specialisation enabling the provision of legal risk management for the business.

Job Description

Accountability: Legal Risk

• Continued pro-active stakeholder engagement and involvement on a business level
• Ensure commercially and legally sound guidance and advice in respect of allocated regulatory requirements in a professional and supportive manner; always considering the potential alternatives within the rules and regulations applicable, endeavouring to find solutions to ensure lawfulness and compliance as well as the continuation of business

Accountability: Commercial

• Provide tailored, commercial advice as well as recommendations on legality, the lawfulness and enforceability of agreements and documents
• Good understanding of relevant products and services across AGL and assist in structuring, negotiating and drafting legal agreements and documentation

Accountability:  Risk and Control

• Exercise sound risk judgement based on practice / previous experience and ensures, legal risk management
• Have a broad understanding of key risks in other areas and partners with others to manage and address them

Accountability: Teamwork

• Build strong relationships especially with other colleagues in legal and business stakeholders
• Assist to develop working structures and best practice guides for use within business 

Accountability: Technical

• Demonstrate a thorough understanding of areas of specialisation and consider, comment, draft negotiate and give advice and guidance on documents/ agreements for the business.

Minimum Requirements:

• Admitted Attorney
• 3 to 5 years PQE
• Previous Banking experience (preferred)

Education

• Bachelor Honours Degree: Law (Required)

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Job Summary

• To develop a functional legal operating model and framework in a broadly defined business functional strategy; enabling horizontal alignment, implementation and adoption. To be deeply embedded in the strategic decision making of the business supported.

Job Description

• We have a vacancy for a seasoned Principal Legal Counsel at Head/ Director Level with an exceptional track record of success, to join our Relationship Banking Legal Team. The incumbent will be responsible for all aspects of regulatory including policy, strategic initiatives and change for Absa group wide. Engage Executives on matters pertaining to the business, regulators and report to the General Counsel on all aspects of legal and regulatory risk. The ideal candidate will have 8-10 years PQE, banking and financial regulatory experience.

Other responsibilities include, but not limited to:

• Take responsibility for management of regulatory risks, including identifying risk areas and working with stakeholders to remediate.
• Own the Regulatory Risk Framework of Relationship Banking and ultimately, for the Group and ensure it is properly embedded and accurately interpreted to reflect regulatory requirements and ethical standards so that well-informed, ethical and responsible decisions can be reached
• Develop, motivate and manage people. Recognise performance, provide appropriate interventions and opportunities, and address poor performance.
• Set clear objectives and responsibilities for each individual
• Proactively absorb new regulatory developments to create digestible and precise analysis
• Monitor, control and reduce Regulatory Relations’ internal and external spend while remaining within the Group’s Risk appetite as determined by the board
• Lead a highly motivated Regulatory function which takes accountability for the regulatory and reputational risks falling within this function.

Education and Experience

• B Comm Law and LLB; or B A Law and LLB; or B Juris and LLB; or BProc and LLB
• Knowledge of banking business and products, especially lending products
• Understanding of regulatory laws
• Familiarity of high-profile financial sector regulatory reform.
• 8-10 years PQE
• Banking and financial regulatory experience.

Education

• Postgraduate Degrees and Professional Qualifications: Law (Required)

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Job Summary

• The Specialist Risk Measurement Unit role is accountable to assist in managing the end to end Impairments reporting process, including oversight of the monthly Impairments Governance Forum and accurate reporting of impairments across Absa Regional operations (ARO) Wholesale Credit.
• Manage the development and continuous enhancement of impairment and credit models monitoring, reviews and analysis within Absa Regional operations (ARO) Wholesale Credit by playing a role in the entire analytics process from implementation to the governance lifecycle. Provide mentorship and senior advisory to junior analysts within the Credit Risk Measurement team.

Job Description

Key Accountabilities

Accountability: Impairments (30%)

• Support Impairments Governance Forum across ARO WHOLESALE CREDIT that includes relevant and accurate reporting
• Support ARO Wholesale Credit Risk, ARO Wholesale Credit Finance and Business stakeholders by communicating final impairment numbers on a monthly basis and answers/resolve impairment related queries.

Assist in Planning, co-ordinate and prioritise projects/initiatives within the environment  and  ensure regular feedback to stakeholders as well as status of projects are communicated.

• Ensure compliance to prescribed policy by liaising with policy team.
• Explain methodologies to Internal Audit and different Business Units.
• Assist Chief Credit Officer for BAGL in his oversight responsibilities through co-ordinating aggregated reporting to the extent requested to do so.
• Ensure  an  aligned  approach  (where  appropriate)  with  other  impairment  areas  through holding update meetings with the relevant heads.
• Generate  timely  and  accurate  impairment  reporting  (assisting  with  the  provision  of ARO Wholesale credit data), attending to impairment queries as and when they arise.

Accountability: Stress testing (ad hoc and annual business as usual), as well as providing assistance in relation to specialised analytics to the extent requested by stakeholders (25%)

• Liaise with the Stress Testing modelling team in an advisory capacity to ensure appropriate use of data and models to arrive at output that is suitable for intended purposes and is in line with expert judgement.
• As part of the budgeting process, assist with the compilation of base impairment forecasts, as well as stress tested figures, present such figures to sign off authorities and address any queries that may arise during the process.
• Assist with ad hoc stress testing exercises as these may be requested through the year.

Accountability: Methodology and Projects (30%)

• If  requested,  act  as  a  liaison  between  credit  and  the  modelling  team  in  relation  to methodology  questions/  understanding requirements that  may  from  time  to  time  arise (particularly in relation to the UI, IFRS 9 and stress testing models).
• If requested, participate/ drive (as may be appropriate) Credit related projects. Manage Ad- hoc queries from Credit, Finance and Business.

Accountability: Relationship & Stakeholder Management (20%)

• Liaise and engage with various internal Stakeholders (e.g. Credit Exco, REST OF AFRICA WHOLESALE CREDIT Finance, TAG & Wholesale Credit Management) to secure their respective support in the implementation of impairment strategies and also ensuring capacity exists to implement.
• Secure support from Modelling Team, MI, CRAG, Business & Finance teams to deliver accurate and robust MI and Impairments (analysis and figures).
• Review and report strategy performance and trends to the PRC committees and Wholesale

Impairment Governance Forum. This entails presenting to the applicable forums.

Accountability: Governance & Compliance (10%)

• Test and audit the  model output, MI and processes and provide reports to governance committees to ensure that ARO WHOLESALE CREDIT activities and policies are compliant with the ABSA policies.
• Ensure that there is compliance with all internal policies and procedures in the team and provide coaching and feedback on how to improve compliance through the  continuous review of ARO WHOLESALE CREDIT activities/strategies.

Education

• Bachelors Degree and Professional Qualifications: Accounting, Bachelors Degree and Professional Qualifications: Actuarial Science, Bachelors Degree and Professional Qualifications: Banking, Bachelors Degree and Professional Qualifications: Mathematics, Bachelors Degree and Professional Qualifications: Risk Management and Financial Risk Management

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Job Summary

• To prepare financial information for all stakeholders of the business for informed decision making and to support the business.

Job Description

Key Accountabilities

Accountability: Manage financial information completion process (60%)

Act as a process executor for completion of financial information, including the accountability for the following key processes:

• Journals and month-end close
• Reconciliation
• Completion of Supplementary information
• Interdiv and Elimination
• Tax
• Accounting Functions

Support to Subject Matter Expert (SME) on processes, resolution of issues and ad hoc requests from stakeholders including:

• Cluster Financial Controller
• Cluster CFO/BP&A team members
• Other Financial Control functions
• Support SME on obtaining TAG opinions and ad hoc queries on accounting issues.
• Act as the process executor for implementation of new standardised processes where relevant
• Provide feedback to stakeholders on results reflected in the financial accounting system, as well as issues identified where there are potential risks to numbers
• Act pro-actively in correcting issues and implement a sustainable process
• Ensure that principles of the Financial Control Operating Model are complied with and sustained

• Maintain and enhance processes
• Identify areas of improvement in completion, review and or submission processes to drive and implement a sustainable and effective process in support of quality and accuracy
• Identify synergies between different reporting processes and implement new and or enhanced processes

Accountability: Provide support to other process executors through motivation and employee engagement (20%)

• Understanding and managing team dynamics to maximize performance
• Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives.
• Ensure continued development of resources, through coaching and mentoring, to empower value added delivery of tasks.

Accountability: Process Execution (20%)

• Execution of processes as designed
• Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes
• Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction
• Assist in the implementation of new and/or enhanced processes
• Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks
• Maintain awareness of own activities and the impact thereof on related / interdependent activities

Role/Person Specification

Knowledge & Skills:

• Exceptional academic track record
• Understanding of financial reporting processes and related controls (Expert)
• Ability to identify control gaps and weaknesses (Expert)
• Ability to analyse and interpret financial data (Expert)
• Ability to write concise effective reports (Expert)
• Advanced excel skills to contribute to the team
• Good understanding of consolidations
• Good understanding and experience in implementing automated solutions
• Basic knowledge of SQL will be beneficial

Education and Experience Required:

• B degree/similar qualification in a financial/related discipline or CA(SA)
• Non CA: 4-6 years relevant experience / CA : 1 to 4 years PQE experience
• Business experience in a Banking environment gained from a Finance, Product
• Experience in SAP and Millennium

Competencies:  

• Deciding and initiating action
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and highly innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• This role will be focused on reporting of management information within central CIB Financial Decision Support (FDS). This central team provides continuous decision support for Exco and senior management within CIB. Analysing and reporting of financial information in an accurate, complete and timely manner and providing business with meaningful insights and value-add perspective to enable decision making. Continuously seeking ways to improve operations by scaling automated financial processes, performing deep dives on several topics and trend analyses. Crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives

Job Description

Financial Reporting

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Validate all management reporting information for flash results, month end financial results and utilisation and reporting of various key metrics
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Take a commercial view on business and provide contextual insights into performance reports.
• Prepare financial results for senior stakeholders highlighting performance against plans, prior performance and providing meaningful insights on possible risks and opportunities for the near future
• Align to processes around month-end and year-end across the CIB finance community based on the requirements from Group.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Ensure that the Senior Specialist is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Know BU financial ambitions and balance sheet aspirations of CIB in performance reporting.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.

People Investment

• Network with finance colleagues across CIB and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Ensure personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• Proficient in .NET Technologies (SQL Server, MVC, ASP.NET, WCF), React, Angular and Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance

• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

• Bachelor's Degree: Information Technology