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  • Posted: Sep 5, 2024
    Deadline: Not specified
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    SGS South Africa was established in 1949. Today, we are South Africa’s leading inspection, testing, verification and certification company. Our network of offices and laboratories, strategically located around the country, enables us to serve clients in every region, including Gauteng, Mpumalanga, North-West Province, Limpopo, Western Cape, Eastern Ca...
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    Technical Administrator - Business Assurance

    Job Description
    Primary Responsibilities

    • In conjunction with the business strategy set by the Business Assurance (BA) Business Manager and Product Specific Technical Manager, provide an administrative service for customers in accordance with the Business Assurance GSP and GPP Global and local procedures, and perform all post audit back-office administrative procedures from receipt of audit packs from the auditors, through to the issuing of certificates to clients.

    Specific Responsibilities

    • Managing post audit activities for all clients in assigned categories to ensure KPI’s are met. This includes and is not limited to:
    • Following up on outstanding audit packs with auditors.
    • Communicating and following up on applicable information and documentation to/from relevant parties (client/auditors)
    • Issuing, printing, and couriering of certification package to clients after payment confirmation.
    • Managing, updating applicable platforms and scheme specific databases with audit pack documents and information.
    • Post certificate issue customer care (sale of stickers, additional flags, frames, certificates.)
    • Stock taking and ordering of SGS Merchandise for applicable standards.
    • Participate and in internal and external audits.
    • Deal with or escalate client queries and complaints relating to services.
    • Monthly report as required by the Technical Manager.
    • Provide assistance to all Managers, Stakeholders and Colleagues when required.
    • Adhere to SGS policies, procedures as well as any other instruction either verbal or in writing to yourself.
    • Ensure good level of internal controls within the division and provide inputs into the drafting of relevant procedures or improvement of existing procedures and controls etc. to regulate productive and efficient service delivery and control.
    • Regularly and proactively interact with clients to build good client relations.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager and/ or Manager.

    Qualifications

    • Matric or equivalent NQF level qualification.
    • Languages: Proficiency in English (Read, Speak, Write).
    • Any other languages an added advantage.
    • Knowledge of and training in management systems
    • Knowledge of GlobalG.A.P. and scheme add-ons highly advantageous
    • Knowledge of ISO17065 preferred

    Additional Information

    • Required Skills and Experience

    Typing Skills

    • 5 years administrative experience
    • Experience of working in a team environment
    • Client and supplier liaison experience
    • Working within a quality management system
    • High attention to detail
    • Organizational and record-keeping skills
    • Customer focus and service orientation
    • Administrative skills
    • Interpersonal skills
    • Works well under pressure.
    • Excellent computer literacy in Excel, Word, Outlook, PowerPoint
    • Excellent communication skills
    • Excellent English communication: Speaking, reading, writing
       

    go to method of application »

    Senior Audit Administrator

    Job Description
    Primary Responsibilities

    • In conjunction with the business strategy set by the Business Assurance (BA) Business Manager and Operations Manager, the Planning Administrator will be responsible to plan and schedule audits for customers in accordance with the Business Assurance QMS, GSP and GPP business procedures, as well as levels 1, 2 and 3 audits for the Business Assurance division and perform too, the back-office certification process from receipt of Contract through to the notification of audits to clients.

    Specific Responsibilities

    Planning/Scheduling:

    • Receive Sales Pack/Proposal, Purchase Order and ensure that all documents are added to the relevant SharePoint Client Folder.
    • Plan all relevant applicable services for all new and existing customers as per Business Assurance standards.  
    • Liaise with clients on suitable dates and service confirmations.
    • Plan supplementary visits or services as required. (Where applicable)
    • Administer new clients in accordance with relevant required procedures. (Where applicable)
    • Allocate competent resources and allocate planned activities based on the applicable codes and standards, qualification, expertise, approval from affiliate (where relevant) and workload allows.
    • Plan services to ensure that monthly budgets are met.
    • Plan Assessments/Renewals and relevant services over the required time period as per the cycle requirements.
    • Maintenance and monitoring of the applicable service dates in the diary. This includes the man-days, management, postponements, cancellations, and control of diary changes on the live SharePoint diary.
    • Doing travel arrangements for resource including visa applications, forex, business letters, etc.
    • Managing, updating applicable platforms and scheme specific databases with audit pack documents and information.

    Resource Finalisation:

    • Issue relevant confirmation documents / request quote to resource for expenses.
    • Administrator to submit signed confirmation documents / quote to finance for Purchase Order generation.

    Post Service Admin:

    • Ensure that all post service documents are provided to post service and Finance departments.

    General Admin:

    • Acquaint yourself with the relevant online systems applicable to your department.
    • Keep finance informed of any Client contact detail changes. (Where applicable)
    • Deal with or escalate client queries and complaints relating to services.
    • Monthly report as required to the Operations Manager.
    • Provide assistance to all Managers, Stakeholders and Colleagues when required.
    • Perform all duties in accordance with the SGS Statement of Integrity.
    • Compliance to all relevant Business Assurance operational policies and procedures.
    • Adhere to SGS policies, procedures as well as any other instructions, either verbal or in writing to yourself.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager. 

    Qualifications

    • National Senior Certificate (Matric Grade 12)

    Additional Information

    Required Skills and Experience

    • Min 5 years administrative experience. 
    • Strong service industry background with small team involvement. 
    • Client and supplier liaison experience.
    • Experience of working in a team environment.
    • Working within a quality management system
    • Project management and planning
    • Attention to detail
    • Organizational and record-keeping skills
    • Customer focus and service orientation
    • Basic budget comprehension
    • Administrative skills
    • Interpersonal skills
    • Works well under pressure
    • Excellent computer literacy in Excel, Word, Outlook, PowerPoint
    • Excellent communication skills
    • Excellent English communication: Speaking, reading, writing

    go to method of application »

    Safety Intern

    Job Description

    • Provide timeous reporting
    • Adhere to all quality management systems
    • Must be able to work at different sites within Durban if/when required
    • Assist in preparation of audits
    • Adhere to all necessary HSE standards
    • Perform any other reasonable tasks as assigned by direct line manager

    Qualifications

    • Safety Management and/or SAMTRAC
    • Grade 12 / Matric
    • Must be currently unemployed

    Additional Information

    • Be a South African citizen (be able to produce a valid South African ID document)
    • Be between the ages of 1830
    • Must be currently unemployed
    • Must have no criminal record
    • Must be willing to relocate to Durban.
    • Exceptional Computer Literacy (use of MS Office suite – Outlook, Word, Excel, PowerPoint)
    • An affinity for data analysis
    • Strong research skills
    • High attention to detail, accuracy, and efficiency in completing tasks.
    • Exceptional organizational skills
    • Selfmotivated and high level of initiative

    go to method of application »

    Receptionist

    Job Description

    • The receptionist is responsible for receiving clients and answering the switchboard in a friendly and professional manner.

    RESPONISIBILITIES

    • Telephones to be answered immediately in a friendly and professional manner
    • Clients to be received and helped in a friendly and professional manner
    • Occasionally other divisional tasks will be requested of the receptionist which must be performed as soon as possible but must not interfere with the primary responsibility of reception and telephone duties
    • Adhere to all quality and safety requirements of the SGS management system
    • Perform any other reasonable tasks as assigned by direct line manager
    • Co-ordination with cleaners and management of all meeting in boardroom and training rooms
    • Housekeeping of reception area

    SPECIFIC AUTHORITIES

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and report the situation to higher authority to take action.
    • Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

    Qualifications
    Education

    • Grade 12

    Experience

    • At least 1 years reception experience

    Competencies

    • Telephone Etiquette skills is an advantage
    • Excellent interpersonal skills
    • High level of urgency
    • Friendly disposition
    • Professional Job Description

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    Quality Assurance Manager

    Job Description

    • To implement, maintain and assist the further development of a Health, Safety, Environmental and Quality management system that integrates all MAT/MAC site and commercial laboratories as per the industry requirements. Plan and achieve objectives, budgetary targets. Build the assigned safety staff based in various locations and infuse team spirit to achieve the objectives collectively with the National SHEQ Officer.

    Ensure adherence to company Code of Ethics

    • To ensure that company and group policies are implemented in the assigned regions, working and objectives are achieved.
    • Approve and issue worksheets, report sheets, verification sheets and test methods. Ensure the distribution, implementation and maintenance of all quality related documents.
    • Ensure tester competence, training and proof of all are up to date and available on site.
    • Ensure latest test methods are available to testers, the computer software is validated and proof of validation is available on site.
    • Ensure all correlation and proficiency testing schedules are done and approved in line with the SANAS and/or client requirements and all correlation and proficiency test results are suitably recorded, reviewed, evaluated and available on the relevant site in the quality file.
    • Ensure all equipment at SGS I&E sites and commercial offices meets accuracy and specification requirements. Prepare calibration/verification schedules and maintaining schedules.
    • Organise calibration of test and measurement equipment and check content of calibration certificates
    • Stop testing activities and instruct resumption of testing in line with the Internal Quality Manual.
    • Support the national SHEQ Officer to ensure instructions are completed within the required timeframe.
    • Ensure that the company’s Quality management Programme is implemented and maintained at all I&E Commercial and site locations.
    • Quality (Client complaints, data, personnel performance, turnaround, equipment) are recorded, maintained and recorded on a monthly basis.
    • Quality documents maintained, updated and communicated, and the immediate removal of all invalid and obsolete documents. as per the quality manual.
    • Client Satisfaction (meeting external and internal customer expectations in terms of service, quality and turnaround perspective).
    • Actively drive, participate /adopt/follow-up of Quality Improvement Projects/Programme within I&E.
    • Assess needs, organize and perform Internal Audits within the assigned regions in terms of quality systems.
    • Bi-Annual Quality Audits at every Commercial office completed and reported to the relevant Regional and Business Managers within 1 week of the audit being completed.
    • Bi-Annual Quality audits at every site laboratory completed and reported to the relevant Regional and Business Managers within 1 week of the audit being completed.
    • Pre-audit for all commercial and site laboratories at least 2 months prior to a scheduled SANAS audit to ensure readiness.
    • Carry out root cause analysis on all non-conformances, Implement corrective action and preventive action timeously. Close out all non-conformances in line with the Internal Quality Manual.
    • Perform any other reasonable tasks as assigned by direct line manager.
    • Adhere to all quality and safety requirements of the SGS management system.

    Qualifications

    • Laboratory Systems ISO 17025: 2017 (SANAS)
    • Internal Auditing course based on ISO/IEC 17025 :2017 (SANAS)
    • Technical Assessing Techniques ISO/IEC 17025:2017 (SANAS)
    • 8 Years work experience in a Civil Engineering Materials Testing Laboratory.
    • 2 Years quality management system experience (national and international codes of best practices)
    • Advance Microsoft software experience
    • Document and report writing experience
    • Statistical knowledge will be an advantage
    • Environmental experience will be an advantage
    • Additional Information
    • Outstanding Attention to detail
    • Outstanding Quality assurance
    • Ensure that all standards are met, that quality of work meets the requirements and that standards are maintained
    • Effective planning and organization
    • High level of Impact and influence
       

    go to method of application »

    Sales Executive: Product Conformity Assessment (PCA)

    Job Description
    Primary Responsibilities

    • Prepare individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the expansion of the business. Materialize current sales opportunities and identify new ones to meet required revenue targets within defined areas of responsibility.

    Specific Responsibilities

    • In conjunction with overall sales strategy, create sales plans to grow SGS revenue for designated accounts/region. 
    • Identify, research, plan, contact potential clients to establish new business in order to achieve targeted revenue growth. 
    • Anticipate, identify and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities. 
    • Prepare presentations, quotations, service agreements and tenders within set deadlines. 
    • Ensure timely and professional submission of information requested by clients. Ensure follow-up. 
    • Develop and Maintain sales materials and product knowledge. 
    • Prepare and submit timely and accurate reports of sales activities, especially client visits/calls. 
    • Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers. 
    • Monitor customer satisfaction. 
    • Maintain positive relationships with current and potential clients through regular contacts. 
    • Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business. 
    • Support marketing strategy and business development teams as appropriate 
    • Track competitor activity 
    • Assist for invoicing and support for collection as determined by the Business Manager 
    • Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking. 
    • Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities. 
    • Forward potential opportunities to other Business Lines as appropriate 
    • Provide on-the-job training to new sales employees. 
    • At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures 
    • At all times, comply with SGS code of Integrity and professional conduct

    Qualifications

    • Matric (Grade 12)
    • Commercial diploma and/or Technical diploma  

    Additional Information

    Required Experience

    • A minimum of 3 years of experience in the sales field, with a successful track record 
    • Experience in Exports
    • Fluent in English

    Required Skills

    • State of the art selling techniques and an ability to translate these skills into tangible results. 
    • Ability to persuade and influence others. 
    • Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks) 
    • Ensure new services are sold at acceptable margins within operational capacity.  
    • Ability to write, appraise and negotiate detailed contracts and commercial agreements. 
    • Ability to present detailed concepts to an audience in a presentation environment. 
    • Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment. 
    • Ability to work under own initiative and with a high degree of autonomy. 
    • Knowledge of IT systems, particularly MS Office applications 
    • Excellent interpersonal and communication skills 
    • Team player 
    •  Ability to listen and identify client needs and requirements. 
    • Service oriented mindset  
    • Organization skills 
    • Accountability, results driven.
    • Enthusiasm and perseverance

    Other

    • Valid driving license 
    • Willingness to travel, sometimes at short notice, occasional overnight and weekend and/or evening work   
       

    go to method of application »

    Business Assurance Sales Consultant - Cape Town

    Job Description
    Primary Responsibilities

    • The Sales Consultant will be a member of the Business Assurance Division. In conjunction with the business strategy set by the Business Assurance Business Manager and Sales Manager, grow all service offerings offered within the Business Assurance business unit. This will include but is not limited to certification, training, customized audits and technical consultancy, by pro-actively and re-actively, selling and promoting the product ranges on offer, to all industry sectors in South Africa, with the prime objectives of meeting the divisional budget by obtaining new clients and growing the portfolio of existing clients.

    Specific Responsibilities

    • Perform all duties in accordance with the SGS Statement of Integrity. 
    • Compliance to all relevant SGS Business Assurance South Africa operational quality policies and procedures.
    • Familiarization with audit and certification processes and practices.
    • Implement the divisional Sales Plan, supported by KPI’s.
    • Promoting all service offerings within the Business Assurance Unit.
    • Ensure targets for proposals, client’s visits, sales of new clients and sales revenue for Business Assurance are achieved.
    • Proposal follow-up on all proposals in accordance with divisional Sales policies and procedures.
    • Becoming familiar and conversant with Sales Prospecting as per the SGS Business Assurance policies and procedures.
    • Appropriate use and handling of Client Data/Proposal/Service Offer Worksheets.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Target growth on the different industry sectors to increase industry mix.
    • Promote the image, capability and integrity of SGS to our clients.
    • Perform any other reasonable tasks as assigned by direct line manager.
    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard. 
    • Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue. 
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

    Qualifications

    • Matric (Grade 12)

    Additional Information

    Experience

    • Food and non-food Management systems Certification Audits (ISO 9001, ISO 14001, ISO 45001, ISO 22000, FSSC etc.), training background
    • Minimum of 3 years sales experience coupled with good industry knowledge and proven sales track record / performance.
    • Customer face to face meetings, client and supplier liaison experience
    • Ability to consistently meet deadlines
    • Ability to work both independently and as part of a team
    • Superb organizational skills
    • Ability to multi-task and handle several issues simultaneously.
    • Ability to maintain a positive and professional attitude when dealing with escalated issues.

    Required Skills

    • Self-motivator 
    • Good verbal, written and communication skills 
    • Ability to multi-task 
    • Outstanding attention to detail 
    • Work must be done systematically and with the highest level of accuracy. 
    • Organizational and record-keeping skills
    • Customer focus and service orientation 
    • Proficient on MS Office, especially with MS Word, Outlook, PowerPoint and Excel programs

    Other

    • Valid driver’s license
    • Own reliable transport
    • Based in Cape Town

    go to method of application »

    Business Assurance Sales Consultant, Johannesburg

    Job Description
    Primary Responsibilities

    • The Sales Consultant will be a member of the Business Assurance Division. In conjunction with the business strategy set by the Business Assurance Business Manager and Sales Manager, grow all service offerings offered within the Business Assurance business unit. This will include but is not limited to certification, training, customized audits and technical consultancy, by pro-actively and re-actively, selling and promoting the product ranges on offer, to all industry sectors in South Africa, with the prime objectives of meeting the divisional budget by obtaining new clients and growing the portfolio of existing clients.

    Specific Responsibilities

    • Perform all duties in accordance with the SGS Statement of Integrity. 
    • Compliance to all relevant SGS Business Assurance South Africa operational quality policies and procedures.
    • Familiarization with audit and certification processes and practices.
    • Implement the divisional Sales Plan, supported by KPI’s.
    • Promoting all service offerings within the Business Assurance Unit.
    • Ensure targets for proposals, client’s visits, sales of new clients and sales revenue for Business Assurance are achieved.
    • Proposal follow-up on all proposals in accordance with divisional Sales policies and procedures.
    • Becoming familiar and conversant with Sales Prospecting as per the SGS Business Assurance policies and procedures.
    • Appropriate use and handling of Client Data/Proposal/Service Offer Worksheets.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Target growth on the different industry sectors to increase industry mix.
    • Promote the image, capability and integrity of SGS to our clients.
    • Perform any other reasonable tasks as assigned by direct line manager.
    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard. 
    • Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue. 
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

    Qualifications

    • Matric (Grade 12)

    Additional Information

    Experience

    • Food and non-food Management systems Certification Audits (ISO 9001, ISO 14001, ISO 45001, ISO 22000, FSSC etc.), training background
    • Minimum of 3 years sales experience coupled with good industry knowledge and proven sales track record / performance.
    • Customer face to face meetings, client and supplier liaison experience
    • Ability to consistently meet deadlines
    • Ability to work both independently and as part of a team
    • Superb organizational skills
    • Ability to multi-task and handle several issues simultaneously.
    • Ability to maintain a positive and professional attitude when dealing with escalated issues.

    Required Skills

    • Self-motivator 
    • Good verbal, written and communication skills 
    • Ability to multi-task 
    • Outstanding attention to detail 
    • Work must be done systematically and with the highest level of accuracy. 
    • Organizational and record-keeping skills
    • Customer focus and service orientation 
    • Proficient on MS Office, especially with MS Word, Outlook, PowerPoint and Excel programs

    Other

    • Valid driver’s license
    • Own reliable transport
    • Based in Cape Town

    go to method of application »

    Sub-Regional Health & Safety Coordinator – Southern Africa

    Job Description
    Primary Responsibilities

    • Serve as a functional Health, Safety & Environment (HSE) Coordinator and support to provide support on HSE management system, HSE programs and ensure full and on-going overall compliance. 
    • The main focus will be on Incident Investigation, Health, Safety and Environmental Risk Management.

    Specific Responsibilities

    • Ensure understanding and support implementation of the HSE Management System within the Sub-Region.
    • Monitor the effective implementation of HSE Strategies and Programs (Legal Compliance, IVMS, Health Track, BBS, Hazard Identification and Risk Assessment, 5S (Housekeeping program), Industrial Hygiene, Audit coordination, CRYSTAL and Incident management). 
    • Support Sub-Regional OI Manager in improving Safety Culture and other HSE initiatives.
    • Partner with H&S Country and Business Line Managers/Coordinators and Business Line Managers to continuously improve HSE programs and accountability, in support of country’s HSE objectives and business initiatives. 
    • Participate in identifying HSE training needs, developing training matrices and plans. Organize and conduct HSE training. 
    • Ensure H&S training is aligned with HSMS and local regulatory requirements and is conducted at site level, together with country managers. 
    • Partner with all stakeholders (e.g., Human Resources, H&S Personnel, Site/Location Managers, Medical Service Providers, etc.) to ensure that the medical surveillance and biological monitoring is compliant with Local Regulatory, Client and SGS requirements. 
    • Lead, facilitate and/or participate in incident investigations as directed by your manager.
    • Lead, facilitate and/or participate in developing and reviewing risk assessments and ensure that hierarchy of controls is effectively implemented. 
    • Review the effectiveness of chemical management implementation at locations.
    • Review the effectiveness of Emergency Response Plans implementation at locations.
    • Evaluate the effectiveness of corrective and preventive actions implemented. 
    • Champion specifically assigned projects. 
    • Contribute and support in HSE monthly, quarterly, half-yearly and annual reporting.

    Qualifications

    • Matric 
    • Safety Diploma or equivalent.
    • SAMTRAC or NEBOSH
    • Legal Liability
    • Lead Incident Investigator
    • Risk Practitioner (At least a NQF 5 or equivalent course)

    Additional Information
    Required Experience

    • At least 8 – 10 years’ experience on both Incident Investigations and Risk Assessments. 
    • Microsoft Tools experience – Microsoft Office Word, Excel, PowerPoint, SharePoint and Outlook. Document and report writing experience. 

    Required Skills

    • Attention to detail - Double checks the accuracy of information and work product and express concern that things be done right, thoroughly, and precisely. 
    • Collaborates Effectively – Goes beyond ‘borders’ to connect with others. Shares information and resources across countries / businesses / teams. Leverages diversity to work efficiently. 
    • Supports the Cultural Change using a “soft skills” approach. 
    • Reinforces a strong H&S culture. 
    • Quality assurance - Ensure that all standards are met, that quality of work meets the requirements and that standards are maintained. 
    • Establish a systematic, clear, detailed course of action for self or others to assure accomplishment of specific objectives. 
    • Strong Incident Investigation and Verification skills. 
    • Expertise in different Risk Assessment Methodologies.
    • Understanding of legal requirements and implementation.
    • Ensure the planning, execution and follow-up.  
    • Dependable: It is crucial to be dependable and can be relied on to uphold responsibilities without having to be micromanaged. 
    • Good Communicator: They need to understand the message and deliver it clearly to the target audience. 
    • Strong organizational and multi-tasking skills. 
    • Time management skills with the ability to meet deadlines. 
    • Ability to adapt in a fast-paced environment. 
    • Productive: The project demands productivity from its participants, so it’s doubly important that they’re productive. 
       

    go to method of application »

    Tender Administrator

    Job Description
    Primary Responsibilities

    • The Tender Administrator is responsible for managing the entire tender process, from the initial request for proposal (RFP) to the submission of tender documents. The role requires a high level of organization, attention to detail, and the ability to work under pressure to meet tight deadlines. The Tender Administrator plays a critical role in ensuring that all tenders are submitted on time, are fully compliant with the tender requirements, and are aligned with the company's strategic objectives.

    Specific Responsibilities

    Tender Management

    • Monitor and identify tender opportunities relevant to Business Assurance services or products.
    • Manage the entire tender process, including the preparation, review, and submission of tender documents.
    • Ensure that all tenders are submitted on time and comply with the tender requirements and company policies.

    Document Preparation and Coordination

    • Coordinate with various departments to gather necessary information and documents required for tender submissions.
    • Prepare and compile all tender documentation, including technical, commercial, and legal documents.
    • Ensure that all documents are accurate, complete, and meet the requirements set out by the tendering authority.

    Compliance and Quality Assurance

    • Review tender documents to ensure compliance with all legal and regulatory requirements.
    • Maintain up-to-date knowledge of tendering processes, regulations, and best practices.
    • Conduct quality checks on all tender submissions to ensure the highest standard of work.

    Communication and Liaison

    • Act as the main point of contact between the company and the tendering authority.
    • Liaise with external stakeholders, including clients, suppliers, and government agencies, to ensure smooth tender submission.
    • Communicate tender outcomes to relevant internal stakeholders and provide feedback on areas for improvement.

    Records Management and Reporting

    • Maintain a comprehensive database of all tender submissions, including status updates, deadlines, and outcomes.
    • Prepare regular reports on tender activities, success rates, and lessons learned.
    • Ensure all tender documentation is properly filed and archived for future reference.

    General

    • Develop and maintain a tender calendar to manage multiple tender submissions simultaneously.
    • Analyze tender specifications and requirements to identify key deliverables and risks.
    • Assist in the negotiation and finalization of contracts arising from successful tenders.
    • Provide administrative support for post-tender activities, including contract management and project handover.
    • Stay informed about industry trends, market conditions, and competitor activities that may impact tendering opportunities.
    • Support sales administration when required.
    • Other reasonable miscellaneous duties assigned by your manager.

    Qualifications
    Education  

    • Matric (Grade 12)
    • Additional certifications in procurement, contract management, or tendering processes would be advantageous.

    Experience 

    • A minimum of 3-5 years of experience in tender administration, procurement, or contract management.
    • Experience with public sector tendering processes and compliance requirements in South Africa.

    Additional Information
    Required Skills and Experience

    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
    • Strong understanding of tendering processes, legal requirements, and regulatory compliance.
    • Excellent document management and organizational skills. 
    • Strong attention to detail and the ability to produce high-quality work under tight deadlines.
    • Effective communication and interpersonal skills, with the ability to liaise with internal and external stakeholders at all levels.
    • Analytical thinking and problem-solving abilities.
    • High level of integrity, confidentiality, and professionalism.
    • Ability to work independently as well as in a team-oriented environment.
       

    Method of Application

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