Job Opportunities at Momentum Metropolitan Holdings Limited

Role Purpose

Develop, maintain and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy.

This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.

Requirements

• 5-7 years' intermediate/senior java development experience using Java EE on Unix based platforms.
• Relevant IT qualification.
• Relevant post graduate IT qualification.
• 5 years Software Development experience in a distributed computing environment using Java EE.
• Solid (Java EE) back-end development experience.
• Advanced understanding and everyday use of OO principles such as inheritance, interfaces, abstract classes, etc.
• Good systems and code design skills including good documentations skills where necessary.
• Understanding and experience with micro-services.
• Strong knowledge of REST API designs.
• Strong knowledge with CI/CD principles.

Duties & Responsibilities

• Develop software based on technical design (Internal Process).
• Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
• Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.
• Contribute to the design of scalable solutions that supports the system architecture.
• Translate business requirements into workable solutions and document solution into technical specifications.
• Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.
• Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
• Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
• Collaborate with business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.
• Collaborate with testing team to co-create test cases.
• Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
• Contribute to user acceptance testing (UAT) and training material.
• Once the solution has been successfully tested, prepare and produce releases of software components into production/live environment.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Maintain existing programmes, ensuring all errors are resolved and documented.
• Advise and guide colleagues regarding effective business system analysis approaches and techniques.
• Review and quality assure deliverables of junior team members in accordance with IT Strategy, architecture and best practice.
• Mentor team members and provide insight to effective and efficient Java development practices.
• Design solutions that eliminate reoccurrence of errors.
• Provide technical guidance to the operations and support team.
• Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution.
• Engage with clients in a client centric manner (Client Services).
• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Self-management and teamwork (People).
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development Contribute to financial controls and planning (Finance).
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies

• Examining Information
• Articulating Information
• Managing Tasks
• Interpreting Data
• Challenging Ideas
• Producing Output
• Developing Expertise
• Team Working
• Java EE (Not Spring)
• GitLab
• Jenkins
• Ansible
• Linux/AIX
• REST
• Back End Development
• Object Orientated development and design
• WebSphere Application Server and WebSphere Liberty Server

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• Role Purpose
• Manage the end-to-end marketing function for channel and product house by designing, developing and executing the marketing strategy and related marketing programmes and plans, to drive brand awareness that supports the achievement of key business objectives.

Requirements

Experience and Qualifications

• Bachelor’s Degree in Marketing or equivalent qualification
• 8 to 10 years’ experience in Marketing /Communications
• 5 years’ experience of managing and coaching a team (minimum 3 direct reports)
• Marketing experience in Financial Services (insurance industry) critical
• Employee Benefits experience an advantage
• Strong experience in B2B strategy and implementation advantageous

Duties & Responsibilities

• Internal Processes
• Design, implement, support and drive the marketing and branding strategy, based on knowledge of established objectives for the business.
• Develop marketing programs for sales growth and revenue enhancement.
• Engage, monitor, influence and work closely with the full marketing value chain to deliver high quality marketing initiatives.
• Drive the development and implementation of integrated marketing strategies and campaigns that maximizes the effectiveness of the sales force and business development activities.
• Evaluate and monitor competitive products, services and marketing activities and channel these insights into the optimization of marketing initiatives.
• Provide input into all supporting media strategies, to maximize the impact of the intended campaign (for the targeted segment market applicable).
• Conceptualize and execute marketing creative. Work with the creative team in conceptualizing how and when to use marketing materials and capture target audience and brainstorming and working with internal resources to execute new marketing ideas.
• Give input to the advertising and digital standards and guidelines for the function, that drives consistency in brand messaging.
• Partner and interact with vendors to supply materials supporting marketing concepts.
• Collaborate with product development, sales & service, technical marketing, technology, marketing and creative teams to drive the strategy and development of the appropriate marketing and communication solution.
• Effectively deliver marketing messaging to target audiences, including mobile, video, social media, etc.
• Drive the development and measurement of marketing metrics that enable effective decision making around revenue growth, market share, marketing intelligence and profitability.
• Drive the implementation of communication strategies within the business.
• Establish mechanisms to build relationships with existing and prospective clients, intermediaries, shareholders, industry bodies, agency partners (externally), group marketing, FundsatWork, Group Insurance, Disability, Integrated & Customised Channels (internally).
• Report performance of marketing campaigns, gain insight and assess against goals.

Client

• Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Define fair and innovative client service practices which build rewarding relationships and allows team to provide exceptional client service.
• Contribute to the design of client journeys that result in a superior client experience.
• Engage with key internal and external stakeholders to identify changing client needs and align service offering with client needs.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

People

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

Finance

• Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies

• Developing Strategies: Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
• Providing Insights: Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgments.
• Articulating Information: Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
• Generating Ideas: Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.
• Directing People: Is comfortable leading people; coordinates and directs groups; seeks to control things.
• Examining Information: Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Meeting Timescales: Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
• Convincing People: Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with

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Role Purpose

• Manage and motivate a team of Financial Advisors in order to deliver an excellent client experience and support the achievement of sales targets.

Requirements

Experience and Qualifications:

• 3-5 years experience in a sales environment
• Minimum 1 year managerial experience in overseeing the rendering of financial advice to fulfil the duties of a compliant key individual and be registered with the FSP
• Matric or equivalent NQF 4  qualifcation
• FAIS Representative Regulatory Exam Level 5 passed
• 120 FAIS related credits

Skills and Knowledge:

• Relationship building
• Networking
• Good communication
• Computer Literacy  
• Financial services industry (relevant legislation, product and process knowledge, Class of Business knowledge)

Duties & Responsibilities

INTERNAL PROCESS

• Develop plans to achieve sales targets in line with client centric practices.
• Manage the adherence to operational processes, policies and legislative requirements.
• Develop action plans and initiatives to drive sales, motivate team and improve performance.
• Communicate and implement approved team targets within area of responsibility.
• Implement action plans to achieve sales targets and business goals.
• Effectively manage all day-to-day team activities and escalations.
• Collaborate with Quality Assurance and Performance Coaches to guide and coach team to increase productivity, compliance and quality of calls.
• Regularly assess team members’ performance against targets and implement actions to increase performance.
• Assess service delivery based on engagements with business stakeholders and relevant analytics and implement plans for improvement.
• Maintain effective and efficient record keeping on the relevant system.
• Conduct regular engagement with team members in order to cascade information and team objectives.
• Cultivate and manage working relationships with a variety of stakeholders.
• Analyse, identify trends and report on team performance and productivity.
• Implement effective staffing and scheduling models for guaranteed coverage at the lowest possible costs.
• Implement measures to address non-performance within the team.
• Identify operational efficiencies and make recommendations for improvement.

CLIENT

• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
• Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
• Provide regular reports on delivery of services.
• Provide authoritative, expertise and advice to clients and stakeholders.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provide exceptional client service.

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Support effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved. Encourage innovation, change agility and collaboration within the team.

FINANCE

• Give input into the budget for area and implementation of financial regulations.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.
• Competencies
• Business Acumen
• Client/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Motivating and Inspiring Team
• Impact and Influence
• Collaboration
• Self-Awareness and Insight

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Role Purpose

• To manage the clinical risk of patients through the authorisation of clinically appropriate treatment and outbound interventions.

Requirements

• Matric
• Nursing Diploma or Degree essential
• Minimum of 4 years of clinical experience essential
• Registered with SANC essential
• Experience in managed health care would be advantageous

Duties & Responsibilities

• Liaising with patients, providers and Disease Management companies.
• Answering and assisting with all queries related to disease management programmes.
• Following up on decisions with Providers and/or 3rd parties.
• Maintaining relationships with 3rd parties.
• Monitoring the progress of patience on disease management programmes.
• Assisting with early detection programmes and advocating available preventative health benefits to better manage risk.
• Facilitating reports to the scheme.
• Initiating outbound contact with patients and providers where appropriate.
• Educating and guiding all members regarding health care and their benefits.
• Authorising appropriate and cost-effective medical care and treatment.
• Applying set Clinical Guidelines and policies.
• Possible identification of clinical guidelines.
• Identifying all compliance risks.
• Supporting budget control and cost containment of health management programmes.
• Assisting with registration on various programmes to ensure the quality of life for patients with life-threatening diseases.
• Dealing promptly with client requests in a competent, efficient and professional manner.
• Liaising with specialists to gain their insight into assessing risks.

Competencies

• Accountability
• Planning
• Organization and Attention to Detail
• Customer orientation
• Empathy
• People skills
• Teamwork and Cooperation
• Business Administration
• Results Orientation
• Policy