Job Opportunities at Fidelity Services Group

MAIN PURPOSE OF JOB:

• To drive the sales to achieve the required rented and new client targets.

QUALIFICATION & EXPERIENCE:

• Matric
• Direct Sales experience - 2 years
• Training experience advantageous
• Psira registered - advantageous

DUTIES

• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target (self and team)
• Networking for leads
• Planning and implementing of Expo’s and shopping centre displays
• Planning and implementing area-specific drives
• Drive the team to achieve rented and new client targets
• Work closely with the staff members to identify and solve queries
• Staff Wellbeing
   

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Job Description : Sales Co-ordinator

PURPOSE:

• The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving of feedback from Sales Consultants regarding the outcome of appointments.

Your job description encompasses, but is not necessarily, limited to the following:

Key performance areas:

SALES SUPPORT

• Receiving of feedback from Sales consultants regarding the outcome of appointments daily
• Capture and record all relevant information on sales systems and update the call status accordingly
• Handling of red flags and resolution of related sales complaints
• Handling of sales related enquiries by clients not related to new leads or leads in “Follow Up”
• Creating of leads where the clients did not call into the company (e.g. Website Leads, Self-Generated)
• Creating leads to be process paperwork
• Obtain quote value for reporting

VERIFICATION OF DATA

• Addresses on sales system (Recon or New client?) when loading a new lead for the processing of paperwork. Ensuring that no information related to leads are duplicated, this includes but is not limited to the loading of duplicate leads
• Ensure correct DOA levels have been signed off for contracts and quotes.

CREDIT VETTING AND DIRECT SALES

• Load lead onto the sales system
• Record the receipt of the application on the control sheet
• Check and copy submissions
• Ensure that the applications received meet the minimum standards

REPORTING AND COMMUNICATION

• Assist with any problems or complaints
• Give full feedback to clients where necessary
• Ensure that information is communicated in a timely and accurate manner to all team members
• CREATING OF PO REQUISTIONS AND RECEIPTING
• Receive quotes from District Sales, technical and Community Development team for purchasing of goods
• Ensure DOA signs off for approval
• Create requisition on SAP system or financial system
• Ensure PO is generated and submitted to supplier by procurement department
• Receive Goods delivery note and invoice for receipting
• Inform accounts payable to make payment to supplier once receipting of invoice is processed
• Follow up with Suppliers for outstanding PO`S generated

GENERAL

• Have knowledge about all facets pertaining to your position
• Attend all required meetings and training sessions
• Keep your workstation/office neat and tidy at all times
• Not abuse company telephone for private calls
• Filling, faxing, ordering of stationary and all other office duties
• Adhere to shift roster and office hours
• Emails to be processed  daily (up to date by COB)
• Assisting with other ad-hoc tasks , analysis and projects as and when required by Management
• Standing Operating Procedures
• Ensure that the disciplinary code is adhered to at all times
• Standing Operating Procedures must be upheld
• Meeting and keeping on agreed upon targets
• Meeting and keeping on agreed upon targets – performance
• High standard of service must be upheld
• Ensure SOX compliance at all times
• Ensure that the Big 5 principles are upheld at all times

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Overall purpose of the job:

• The purpose of the Fire Coordinator and Administrator is to assist
• Projects and Operations with coordination of jobs and administration functions relating to both
• Projects and Operations.

Duties & Responsibilities:

• Scheduling of jobs with clients and technicians (internal & external)
• Answering all incoming calls in an efficient and professional manner
• Print & distribute technicians work schedules daily
• Call and confirm all calls booked with client
• Recording of technicians daily whereabouts and take corrective measures should schedules
• need to be changed.
• Give assistance to clients on an ongoing basis
• Collecting of outstanding paperwork daily, including job cards and invoices
• Assist manager with complaint resolution
• Meeting and keeping agreed targets
• Monitoring all vehicles and keeping track of any repairs and services done.
• Monitoring and ordering in of PPE for department
• Working on monthly and weekly invoicing reports
• Assist and raising of job and non-job related purchase orders
• Generate new stock codes not loaded on the system
• Following up of orders with suppliers for jobs
• Van stock counts and variance reports
• Preparing and scanning of documentation for invoicing
• Following up on supplier invoices and payments
• Assist with OTA’s, overtimes and expense claims
• Opening all CS and PS jobs on SAP
• Opening of all project and non-project related jobs
• Assist PM with scheduling and coordination of all CS and PS jobs
• Assist with stock issuing to all jobs
• Preparing files for invoicing
• Saving of file hard copies to system
• Ensure project registers updated with relevant project information
• Ensure general filing sorted out and maintained regularly
• Ensure that stock is allocated for jobs prior to invoicing
• Assist PM and GM with adhoc duties
• Ensuring workstation neat and tidy at all times
• Ability to read costing sheets and have a fair understanding of sales quotations
• Understand and manage own deliverables, scope and good time management
• Work effectively with sales, commissioning engineers and Project Manager
• Work and adhere to detailed commissioning plans which identifies the activities needed to
• successfully install/service, commission and handover sites,
• Proper control over all documents and records of all tests on site to include in handover
• documents as proof of functional testing.
• Adherence to project and EHS plans;
• Keep forms and records to document daily project activities;
• Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project
• Manager and make adjustments as agreed with Project Manager to ensure the successful
• completion or projects;
• Check stock before deployment to site and when on site in order to ensure everything
• required is available. This includes managing any vehicles stock that may be issued.
• Ensure any deviations in required materials is timeously reported to the project manager to
• allow time for ordering
• Maintaining a good customer relationship with all Commercial Clients
• Overtime work required from time to time

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 2 years admin experience
• Financial background/experience essential
• Have some Accounting systems experience ie. SAP
• Knowledge of Listener
• Knowledge of Technical Coordination
• Knowledge of Project Coordination
• Computer Literate (MS Office, Outlook)
• Typing speed of 45+wpm

Skills and Attributes:

• Customer focused
• Time Management
• Interpersonal Savvy
• Technical / functional skills
• Timely decision making
• Planning
• Confident
• Excellent communication and presentation skills
• Drive for results / consistent deliverer
• Business acumen / strategic vision
• Agility
• Accountability
• Collaborative
• Resilience
• Work under pressure in a fast moving growth environment
• Action Oriented
• Priority setting
• Approachability
• Integrity and Trust
• Informing

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SALES CONSULTANT VACANCY: Hybrid Sales Consultant

Main purpose of job:

• Source and sell armed monitoring and armed response agreements to potential new customers
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
• Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
• Matric or equivalent

Job requirements & other attributes:

• Self-motivated and energetic
• Selling skills
• Good organisational and time management skills
• Excellent communication (written & verbal), presentation and negotiation skills
• Computer Literate (MS Office, Email and Internet)
• Presentable and of sober habits
• Valid driver’s licence
• Own reliable vehicle
• Hunter for new business
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

• Generate and close self-sourced deals
• Follow up on all leads received internally and via telesales
• Sell security solutions to new and existing clients
• Create solid & long-standing relationships with estate agents, builders, architects etc.
• Daily, weekly and monthly reporting
• Motivated to achieve and exceed sale targets
• Maintain all administrative duties pertaining to sales

Performance Standards

• Achieve both targets for revenue sales & for new clients
• Maintain a high standard of relationship with existing Estate clients
• Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

• Drive for results
• Action oriented
• Customer focus
• Perseverance
• Functional/Technical skills
• Problem solving
• Technical Learning
• Assertive
• Sense of urgency
• Adaptable

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Overall purpose of the job:

• The purpose of the Fire Systems Technician is to install and service Fire Detection and Suppression solutions and the Service and Maintenance thereof. The incumbent’s experience to include, but not limited to, Fire Detection, Gas Suppression and Servicing & Maintenance.

Duties & Responsibilities:

• Ensure neat, correct and timeous installation of fire systems. Installations to be in line with business and industry standards and meet accreditation requirements like FDIA
• Work within the framework of hours quoted per job
• Ensure that all design deviations required due to site constraints or changes are timeously reported to the systems sales engineer
• Be able to identify all fire systems faults and recommend repairs/service required
• Ability to read drawings, and apply compliant solutions
• Understand and manage own deliverables, scope and good time management
• Work effectively with sales, commissioning engineers and Project Manager
• Work and adhere to detailed commissioning plans which identifies the activities needed to successfully install/service, commission and handover sites,
• Proper control over all documents and records of all tests on site to include in handover documents as proof of functional testing. Timeous handing in of all completed job cards.
• Be able to manage an assistant where required.
• Adherence to project and EHS plans;
• Keep forms and records to document daily project activities;
• Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects;
• Ensure quality of work on site to ensure that it meets the project standards and specifications;
• Check stock before deployment to site and when on site in order to ensure everything required is available. This includes managing nay vehicles stock that may be issued.
• Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
• Maintaining a good customer relationship with all Commercial Clients whilst on site.
• Overtime work required from time to time

Minimum qualifications and experience:

• At least 5 (five) years’ experience in a similar systems service and installation role within Fire Industry.
• Working knowledge and application of applicable SANS legislation.
• SAQCC registered with minimum of L3 Serviceman and L3 installer certification
• Must be able to commission systems in line with SAQCC legislation
• Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
• Computer Literate (MS Office)
• Reliable transport
• Valid driver’s licence
• Valid passport
• Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad when required

Skills and Attributes:

• Customer focused
• Confidence
• Excellent communication and presentation skills
• Drive for results / consistent deliverer
• Entrepreneurial
• Business acumen / strategic vision
• Agility
• Accountability
• Collaborative
• Resilience
• Work under pressure in a fast moving growth environment
• Action Oriented
• Priority setting
• Approachability
• Functional / Technical Skills
• Integrity and Trust
• Informing
• Planning

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Accounts Payable Clerk – Helderkruin CSA

• A position for a Accounts Payable Clerk at the Helderkruin Corporate Office reporting to the Accounts Payable Supervisor.  The overall purpose of this position is to perform a full Creditors Function.

Minimum Requirements:

• Minimum Matric Certificate and a recognised creditors qualification.
• At least 3 years’ experience and full knowledge of creditors systems and reconciliations is essential.
• No Criminal Record or any pending cases
• Sound working knowledge of the SAP system 
• Proficiency in MS Word, Powerpoint and especially Excel is essential
• Strong administration and organizational skills
• Numeric accuracy and ability to work methodically.

Key Performance Areas: (not totally inclusive):

• Receiving of invoices and ensuring that the necessary authorisation is obtained
• Preparation of invoices and capturing onto SAP before month end deadlines
• Ensuring that monthly statements are received and creditors’ accounts are reconciled monthly / weekly for fuel creditors
• Liaising with suppliers in relation to any queries and ensuring that they are resolved
• Administration of creditor accounts
• Preparation and capturing of creditor payments
• Filing of all relevant documentation
• Ensuring the correct handling of VAT in all instances
• Accurately raise accruals for each month

Other personality attributes:

• Must be pro-active and innovative
• Ability to work under pressure and meet strict deadlines
• Ability to work without supervision
• Strong interpersonal and communication skills
• Strong administration skills
• Ability to liaise professionally with suppliers and personnel at all levels

Core Competencies:

• Teamwork
• Customer focus.
• Communication skills
• Self-development