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Consolidating
HeroTel is consolidating the WISP market in order to provide fast internet to the entire South Africa at affordable prices.
Partnering
By partnering WISP’s and working together we can bring premium Internet to all South Africans at a much faster rate than currently provided.
Helping
Through helping the WISP we can help the customer. We ...
Read more about this company
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The HR Assistant will be focused on assisting with all HR related administration and transactional tasks. HR assistants are involved with nearly all services that relate to a company's human resources division. It is the function of the HR assistants to assist with employee first line support and to ensure service excellence.
Key Performance Areas would include, but are not limited to:
General:
- Answering employee questions.
- Creating and distributing documents
- Providing excellent customer service to organization employees
- Maintaining computer system by updating and entering data
- Needs to be an ambassador for the company's culture
Recruitment/New Process:
- Participating in recruitment efforts
- Posting job ads, screening and shortlisting
- Scheduling job interviews and assisting in interview process
- Ensuring background and reference checks are completed
- Preparing new employee documents such as Letter of Appointments
- Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
- Assist in company onboarding program and ensuring onboarding programs are completed for each new / transferring employee
- Serving as a point person for all new employee questions
Payroll and Benefits Administration:
- Answering payroll questions
- Assist with resolutions to any payroll errors
- Participating in benefits tasks, such as claim resolutions, draft and input payroll related documentation
- Assisting in offboarding processes where required
Employee Relations:
- Able to deal with employee relations matters such as concerned discussions, counselling for incapacity, drafting of warnings and have experience in sitting in as an observer (at the least) in disciplinary inquiries and or CCMA cases
Record Maintenance:
- Updating and maintaining employee benefits, employee status, and similar records
- Maintaining records related to grievances, performance reviews, and disciplinary actions
- Performing file audits to ensure that all required employee documentation is collected and maintained
- Completing termination paperwork and assisting with existing interviews
The successful candidate must have the following experience/skills:
- Must be adept at problem-solving, including being able to identify issues and resolve problems in a timely manner.
- Must possess strong interpersonal skills
- Must be able to communicate clearly, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings
- Must be able to prioritize and plan work activities as to use time efficiently
- Must be organized, accurate, thorough, and able to monitor work for quality
- Must be dependable, and able to follow instructions, respond to management direction, and must be able to improve performance through management feedback
- Due to the fast paced environment, the incumbent must be able to work as accurately as possible but with relative speed
- Should have a basic idea of what Labour legislations are and how to apply them
- Should be knowledgeable in the Basic Conditions of Employment Act and how to apply it
- Should work well on their own and also well in a team
- Should deal well with conflict and be teachable
Education Requirements:
- Grade 12 is a minimum criteria
- Bachelors Degree in Human Resources or relevant is advantageous (nor required)
go to method of application »
PURPOSE OF THE ROLE:
- The Infrastructure Technician Junior will be responsible for the maintenance of both wireless and fibre network infrastructure under supervision of a Senior Team Member. This will include the installation and configuration of equipment as well as the construction of physical structures that host equipment
Key Performance Areas would include, but are not limited to:
- Assist in the construction, installation and maintenance of communications tower, fibre networks and support structure.
- Meet project deadlines and be able to respond to any type of network tower outage, this includes both highsite outages as well as fibre network breaks.
- Climb tall structures daily (50 meters or more) with a load of up to 20kg.
- Analyse situations accurately, Identifying potential future risk factors that will influence the performance of the high site and maintaining a safe working environment, while executing an appropriate course of action as presented by a senior team member when risks become apparent.
- Climbing and working on communications towers for the purpose of installing, replacing and repairing antenna systems/equipment and general tower maintenance.
- Building and repairing fibre network infrastructure for the purpose of maintaining and expanding the existing fibre infrastructure where damages might occur or small expansions are needed.
- Install and maintain various cable and connector types.
- Weatherproof all types of installations.
- Install, maintain and repair power equipment and data routers.
- Follow instructions accurately according to the work schedule (ticket/job card). Escalate situations to the senior technician and/or infrastructure team leader when factors may arise that will impair him/her in completing his/her work order successfully.
- Identify safety hazards and perform duties in a safe manner.
- Communicate and report verbally and in writing to other team members and management.
- Work with and maintain basic hand tools and mechanical equipment.
- Travel extensively, sometimes at short notice.
- Erecting of self-supporting and stayed masts.
- Any ad Hoc tasks as required by their manager.
The successful candidate must have the following experience/skills:
- 1 to 2 years of industry experience.
- Driver's license (Off-road driving experience will be advantageous).
- Must meet the requirements of and have an up-to-date medical certificate.
- Successfully completed the Working at Heights and Tower Rescue Training.
- Technically inclined.
- Experience in manual labour, related to site preparation and/or equipment setup, having experience in both the ibre and RF fields with be advantageous
- Hand skills and working knowledge of hand tools and mechanical equipment
- Must be able to work at heights and confined spaces.
- Must have a good understading of the Municipal regulations and/or by-laws.
- Must be proficient in the use of safety equipment, harnesses and climbing gear.
- Be familiar with the hazards associated with tower climbing, construction equipment and working on or near nergized lines and equipment.
- Must be physically fit to climb towers via ladders, carry equipment such as tools and gear, no fear of heights, must be able to work in various environmental conditions such as winds, rain, snow, extreme heat conditions etc., the ability to climb structures (sometimes 50 meters or more) with a 20kg load.
- Employee weight and tools combined may not exceed 125 kg weight limit as specified by the manufacturer of safety equipment.
- Employee's waist circumference must not exceed 150 cm measured at the navel as specified by the manufacturer of safety equipment.
- Basic computer skills.
- Basic understanding of electricity (AC/DC).
- Basic understanding of solar energy.
- Basic understanding of power and battery equipment.
- Basic network and RF principles and troubleshooting.
- Adequate knowledge of network hardware and Software.
- Adequate knowledge of routing and RF protocols.
- Basic knowledge of cable and trunking techniques.
- Be able to communicate effectively with the entire team.
- Have basic fault finding and problem-solving skills.
- Able to prioritize tasks according to their importance / urgency.
Education Requirements:
- Grade 12 (Maths and science will be advantageous).
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
go to method of application »
PURPOSE OF THE ROLE:
- The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.
Key Performance Areas would include, but are not limited to:
- Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
- customer growth targets.
- Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
- Marketers within the assigned LSM area.
Assistance refers to:
- Coordinating sales efforts as per assigned plan.
- Providing ongoing mentoring and training to field marketers and related members.
- Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
- Driving sales take-up in the assigned areas.
- Taking proactive measures to address any issues related to non-adherence to stipulated clauses
- of the Independent Contracts.
- Co-developing tactical sales plans for the achievement of the regional targets.
- Organising and coordinating lead generation initiatives in conjunction with internal/external
- resources.
- Assuring the quality of all captured data, orders, and invoices.
- Accurate capturing of all customer- and sales-related information on HeroTill and other internal
- systems.
- Overseeing the use of company resources such as payment devices, laptops, marketing tools,
- materials, and related resources.
- Taking all safety and security measures to ensure the safety of the community, field marketers
- and that of our resources.
- Displaying a good level of product knowledge on Herotel’s product range.
- Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
- Leading by example with the highest levels of professionalism, integrity, and honesty.
- Always portraying the company to stakeholders in a positive manner
The successful candidate must have the following experience/skills:
- Excellent communication skills - verbal & written.
- Customer service skills.
- Exceptional planning and organising skills.
- Leadership and management skills
- Problem-solving skills.
- Good negotiation and deal closing skills.
- Fluent in English and another language – area specific.
- A team player with high level of dedication.
Education Requirements:
- Grade 12 is a requirement with prior supervisory/related experience.
Method of Application
Use the link(s) below to apply on company website.
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