Sales Coordinator - Ladysmith at HeroTel

PURPOSE OF THE ROLE:

• The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.

Key Performance Areas would include, but are not limited to:

• Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
• customer growth targets.
• Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
• Marketers within the assigned LSM area.

Assistance refers to:

• Coordinating sales efforts as per assigned plan.
• Providing ongoing mentoring and training to field marketers and related members.
• Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
• Driving sales take-up in the assigned areas.
• Taking proactive measures to address any issues related to non-adherence to stipulated clauses
• of the Independent Contracts.
• Co-developing tactical sales plans for the achievement of the regional targets.
• Organising and coordinating lead generation initiatives in conjunction with internal/external
• resources.
• Assuring the quality of all captured data, orders, and invoices.
• Accurate capturing of all customer- and sales-related information on HeroTill and other internal
• systems.
• Overseeing the use of company resources such as payment devices, laptops, marketing tools,
• materials, and related resources.
• Taking all safety and security measures to ensure the safety of the community, field marketers
• and that of our resources.
• Displaying a good level of product knowledge on Herotel’s product range.
• Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
• Leading by example with the highest levels of professionalism, integrity, and honesty.
• Always portraying the company to stakeholders in a positive manner

The successful candidate must have the following experience/skills:

• Excellent communication skills - verbal & written.
• Customer service skills.
• Exceptional planning and organising skills.
• Leadership and management skills
• Problem-solving skills.
• Good negotiation and deal closing skills.
• Fluent in English and another language – area specific.
• A team player with high level of dedication.

Education Requirements:

• Grade 12 is a requirement with prior supervisory/related experience.