Job Openings at L'Oréal

A Day in the Life:

• Strategic Market Management: Analyse market trends, competitor activity, and customer needs to develop and execute impactful territory business plans. 
• Relationship Building: Cultivate strong relationships with key opinion leaders (KOLs), healthcare professionals, and institutional stakeholders to drive product adoption and advocacy.
• Sales Excellence: Set ambitious targets, track performance metrics, and implement strategies to consistently exceed sales goals within ethical and compliant practices. 
• Collaboration: Partner effectively with cross-functional teams, including marketing, medical affairs, and market access, to ensure alignment and successful execution of company initiatives. 

Professional & Technical Competencies: 

• Possess a fair scientific foundation and a deep understanding of the therapeutic area(s) relevant to our products. 
• Strategic thinker with a strong grasp of sales forecasting, market analysis, and territory management. 
• Exceptional communication and presentation skills, with the ability to effectively convey complex scientific information to healthcare professionals. 
• Driven to achieve and exceed targets, consistently delivering exceptional sales performance. 
• Enhance the image and increase prescription and recommendation of the brand. 
• Visit targeted doctors in the sector and present the brand’s products and services to increase prescriptions and develop a global approach to the patient. 
• Promote the brands’ added value by emphasizing the technical and scientific characteristics of the products and services. 
• Get to know the environment, the pathologies, the products and the use of communication techniques for promoting the products and services. 
• Represent the brand/the Division at every contact opportunity with health professionals and ensure they are followed up (congresses, ongoing medical training) 
• Implement the medical visit strategy - Respect target coverage, visit frequency and product cycles 
• Organise and optimise visit planning - Master and use monitoring tools for CRM/CLM 
• Make systematic use of available promotional tools (sales visit aids, brochures, publications) 
• Ensure that clients receive all related brand communications 
• Training for relevant partners 
• Analyse the sector and make proposals for sectorial action plans to improvement 
• Analyse one’s own results and those of the competition - Implement corrective and improvement action plans Manage administrative and reporting tasks 
• Meet sales objectives and targets 
• Manage all sales-related administrations 

Requirements: 

• Bachelor's degree in a scientific discipline (e.g., biology, chemistry, pharmacy) required; advanced degree (e.g., PharmD, PhD) preferred. 
• Minimum of 6 years of successful pharmaceutical or medical device sales experience
• Solid understanding of the healthcare industry, regulatory guidelines and ethical selling practices.

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A Day in the Life

• HR Operations: Support a variety of HR tasks, utilizing your expertise in retail-specific needs, such payroll capturing, systems administration, and addressing unique challenges within a customer-facing environment. Partner with your HRBP in all operational activities within the assigned divisions.
• Recruitment & Selection: Be at the forefront of attracting and selecting top talent for our retail teams, conducting interviews, and ensuring a smooth onboarding experience that sets new hires up for success within our retail structure.
• HR Data & Analytics: Analyze HR metrics (KPIs) to identify trends, track performance, and provide data-driven recommendations to enhance the employee experience and support business goals. 
• Compensation & Benefits: Utilize your knowledge of retail compensation structures to assist with payroll and benefits administration with comp and ben as well as HRBP ensuring accuracy and compliance within a diverse workforce.
• Employee Relations: Foster a positive and productive work environment by addressing employee concerns, mediating conflicts, representing Loreal at NBCCI and promoting a culture of respect and collaboration within our divisions. Fortify relationships within the divisions from management to store level to ensure all employees are supported and heard. 
• Policy & Compliance: Stay up-to-date on labor laws and company policies, ensuring compliance within the dynamic retail landscape.

Professional & Technical Competencies Required:

• Retail HR Expertise: Proven experience in a generalist HR role within a fast-paced retail environment, understanding the unique needs and challenges of managing a diverse workforce.
• Passion for People: A genuine enthusiasm for creating a positive employee experience, fostering a culture of diversity and inclusion, and supporting the development of our retail teams.
• Strong Communication & Interpersonal Skills: Excellent communication skills, both written and verbal, with the ability to build rapport with individuals at all levels within the organization.
• Problem Solver & Solution-Oriented: Proactive in identifying and addressing challenges, with a focus on finding creative and effective solutions.
• Adaptable & Resilient: Able to thrive in a fast-paced, ever-changing retail environment.

Education & Experience:

• Diploma/Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• 2+ years of demonstrable experience as an HR professional within a retail environment.
• Strong knowledge of HR principles, practices, and employment legislation.
• Proficient in HR systems, Microsoft Office Suite, and data analysis tools.