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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Dis-Chem Pharmacies’ Laguna Mall store in the Western Cape region has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Basic computer skills (Word, Excel and Outlook). SAP.
- Retail experience
Job Specification…
- Manage and report all customer compliments and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock
- Prepare the run reconciliation on a daily basis.
- Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
Competencies
Essential:
- Retail administration and operational knowledge
- Team player, good customer relations
- Leadership and management skills
- Trustworthy and honesty
- Ability to work under pressure
- Deadline driven
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
go to method of application »
Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Hazeldean store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
go to method of application »
Dis-Chem Pharmacies requires a Merchandiser for their Village Square (Durbanville) Store. The purpose of this position is to ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African Citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies has an opportunity available for a L&D Partner to join their team based in Midrand. To provide a responsive, effective and efficient learning and development services to allocated categories. Be responsible for the maintenance of robust learning and development systems and processes.
Minimum Requirements
Essential:
- Grade 12 – Matric or Senior Certificate
- 3 years working experience in Learning and Development
- Relevant HR undergraduate qualification
Job Description
Learning Delivery:
- Identify and assess training need requirements of the business through needs/skills gaps analysis, career pathing and engagement with managers.
- Develop and implement training initiatives across the business, with a focus on building people capabilities to support career development, succession planning, talent development and leadership programs.
- Manage training activities and ensure efficient, cost-effective adherence to policies and targets.
- Address learning requirements from management and business, align with L&D budget and ensure effective learning is delivered.
- Engage, Implement learnerships and graduate programmes
- Partner with managers and subject matter experts to assess training needs, determine training development interventions, and propose implementation projects.
- Apply L&D practices by keeping abreast of industry trends (FMCG, Pharmacy and Logistics) and legislative requirements.
- Make recommendation to business by identifying trends and provide feedback on identified success factors, risks, and gaps.
- Assist in the accurate delivery of the learning curriculum that increase performance and deliver a return on investment.
- Partner with Learning Administrators to ensure successful training coordination and delivery for delegates attending training.
- Stay abreast of all learning work-back obligations and processes for Internships, Learnerships and Graduate programmes.
- Provide input into learning policies, practices, and annual budget preparations.
- Keep track on the ROI (Return on Investment) on all programmes and compile reports when required.
Stakeholder Management:
- Develop collaborative relationships throughout the business and support the growth and strategic objectives of the company.
- Build and maintain relationships with internal stakeholders through consultation and understanding their requirements and accommodating needs.
- Gather manager feedback, evaluate employee readiness to identify appropriate training interventions.
Reporting & Compliance:
- Capture and consolidate all assigned training information for SETA, BBBEE and other compliance reports.
- Build strong relationship with skills development facilitator to ensure compliance.
- Administer Learnerships, Internships and Graduate programmes in the organisation to ensure compliance with SETA requirements.
- Consolidate and submit comprehensive monthly training reports are sent to Managers and Senior Managers.
Competencies:
Essential:
- End to end Learning & Development Cycle . Retail Industry. Seta and BBBEE Compliance.
- Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
- Provides input in the development of and determination of requirements for changing or new corporate systems.
- Formally delivers information to groups.
- Promotes cooperation and commitment within a team to achieve goals and deliverables. Interacts with people effectively. Able and willing to share and receive information.
- Demonstrates an underlying drive to ensure that quality is not compromised. It includes the identification and maintenance of standards to meet the needs of the company, together with a desire for accuracy and order.
- Adapts to changing business needs, conditions, and work responsibilities. Able to effectively deal with change and diverse people.
- The tendency to cope well with pressure and the capacity to recover quickly from difficulties or toughness.
- Must be computer literate on Microsoft (Word, Outlook, Excel, PowerPoint) SAP, LMS.
Special conditions of employment:
- South African
- MIE, clear criminal and credit
- Driver’s license and own reliable transport
- Occasional local travel
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Diploma or degree within the Health Focus category
- At least 1 year retail experience
Job Specification…
- Restock merchandise as per business requirements.
- Ensure delivered stock/stock pulled from the store room, is stored and packed in the correct space.
- Ensure full range of products is on the shelves at all times.
- Facilitate rotation of stock on a regular, First In First Out basis.
- Assist with general stocktaking.
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
- Ensure merchandising displays are built, faced up, stocked and maintained.
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the store room as well as on the shop floor.
- Assist with back shopping.
- Ensure all customer stock queries are dealt with and resolved.
Competencies
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge.
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
- SAP
- Unisolv
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies requires a Financial and budgeting Accountant for their Head Office in Midrand. You will be required to To compile and review budgets and the comparison of these budgets to actuals across the Dis-Chem Group and investigation of variances. Proactive helping of the business to focus on areas of cost initiatives. The role will also be responsible for managing certain ledger accounts and financial statements.
Minimum Requirements
Essential:
- Grade 12 – Matric or Senior Certificate
- BCom Accounting. CIMA or CA Qualification
- Minimum of 2 to 3 years’ experience in an Accounting Retail background, SAP BI, and Budget analysis.
Job Specification
Ledger Accounts Management
- Reconcile financial statements and accounts.
- Ensure that entries are accurate and that transactions are reported in accordance with accounting standards.
- Reconciliation of certain GL accounts as well as maintain reconciliation dashboard.
- Prepare reports, budgets, commentaries and financial statements.
- Perform various account analyses and reconciliation.
Budget Management and Analysis
- Evaluate submitted budgets for anomalies.
- Proactive helping of the business to focus on areas of cost initiatives.
- Meet with budget holders regularly to monitor performance, investigate major variances and develop forecasts.
- Assist in managing budgets by controlling budgeted costs against actual costs when required.
- Estimate and forecast future financial need.
- Review budgets and actuals across the Group and report on variances.
- Perform accounting analyses and reporting to support decision-making purposes.
Audits & Reporting
- Assist and provide business intelligence and, if required, supporting documents and reconciliations during preparation to internal and external audits and coordinate their smooth implementations.
- Maintain records and support auditing efforts.
- Complete financial statements.
- Collaborate with relevant stakeholders in developing and managing financial systems/policies.
Internal Finance Controls
- Regularly test and review the finance internal controls to ensure compliance and effectiveness.
- Ensure that the current finance control matrix is continuously updated.
- Identify and evaluate potential finance control risks and propose mitigating measures to your manager.
- Identify, report and escalate finance control non-compliance and/or discrepancies to your manager.
People Management
- Manage and delegate duties to your subordinate team and ensure the team are effectively productive.
- Responsible for the effective management and performance of the team.
- Ensure performance delivery of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management.
Competencies
Essential:
- Knowledge of accounting principles.
- Approach problems in a rational, intellectual manner. Will base decisions on a logical analysis of available evidence.
- Understands how your actions will contribute to financial results of the company
- Excellent communications skills, be able to convey a message in a clear and understandable manner.
- Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect.
- High degree of accuracy and pays attention to details to ensure thouroughness and accuracy
- Able to work independently, use initiative and take ownership of tasks.
- Ability to be comfortable in leading people; coordinates and directs direct reportees and be able to to guide and lead other stakeholders within the company
- Effectively manage direct reportees and projects and or programs
- Good Microsoft Office skills and SAP skills
Special conditions of employment:
- South African Citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential:
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
Special conditions of employment:
- Proficiency test assessing capability to register with Pharmacy Council
- South African citizen
- MIE, clear criminal and credit
go to method of application »
Dis-Chem Pharmacies’ Distribution Centre in Cape Town has an opportunity available for a DC Pharmacist (Night Shift) to join their team. The main Purpose of this role is to assist in managing all Ethical Warehouse related activities undertaken and/or under consideration are compliant with accepted South African Pharmacy Council principles and conditions of any licenses and legislation as well as any corporate guidelines. Ensure the Ethical Warehouse maintain license requirements and are in compliance with all rules and regulations related to good warehousing practices.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Pharm Degree (Registered with the South African Pharmacy Council)
- 3 Years’ experience in a similar role within a Distribution Centre
Advantageous:
- 5 Years’ experience in a similar role within a Distribution Centre - People and Project Management ,Wholesale/Operational and management experience
- Supply-Chain / Logistics Degree or Diploma
- Wholesale/Operational and management experience
Job Description:
Adherence to Legal Scope of Practice:
- Ensure registration of Responsible Pharmacist and company with the South African Pharmacy Council (SACP).
- Carry out the duties of a Responsible Pharmacist and Nominee as per SAPC registration letters.
- Be part of the decision-making process affecting the pharmacy business.
- Notify SAPC immediately of the termination of services of the Responsible Pharmacist when needed.
- Ensure the name of Responsible Pharmacist is prominently displayed over entrance.
- Ensure that the pharmaceutical facility is conducted under the continuous supervision of a Pharmacist (legal requirement).
- Ensure that a deputy pharmacist is in control of the facility should the RP be absent and ensure that he/ she is registered with the SAPC.
- Ensure that all directors are au fait with the latest ethical rules and agree to abide thereby.
- Ensure that all applicable fees as determined by SAPC in respect of the company are paid to ensure the continued registration of the company as a pharmaceutical business.
- Apply for and renew relevant licences for the Dis-Chem Distribution Centre when needed.
- Keep up to date with all changes to legislation affecting the conduct of business and the necessary changes by amending the applicable standard operating procedure.
Adherence to Medicine Recall Practice:
- Handle medicines recall data base according to correct procedure and guidelines of the MCC.
- Ensure that all batches of medicine distributed are batch traceable in the event of a recall and that all invoices carry batch numbers.
Returns and Rejected Goods Administration:
- Ensure that goods returned to the distributor is handled in a procedurally correct manner, reason for returns determined and any further actions followed through and recorded.
- Ensure that goods due to be rejected or reworked are handled in a procedurally correct manner.
- Be responsible for the final decision, after consultation with the Production Manager/ Distributor, to re-analyse, re-pack or destroy any returned/rejected goods.
Good Warehousing Practice:
- Ensure that all employees are conversant with the system laid down for using and following the standard operating procedures.
- Take corrective action in respect of deficiencies with regard to inspection reports of the SAPC or the MCC.
- Ensure the disposal or destruction of scheduled medicines is correctly performed under proper control so as not to be a health hazard.
- Ensure that all logs are completed by the manufacturing facility, e.g. temperature control, cleaning, equipment maintenance, etc.
- Ensure that an adequate pest control programme is in place on the premises and at the manufacturing facility, using acceptable food grade bait, and to ensure that precautions are taken to ensure that product contamination does not occur.
- Ensure the safe and effective storage of medicines.
Training and Human Resource Management:
- To train Distribution Centre / warehouse personnel in terms of GWP and GDP.
- To train new staff and ensure that they have the necessary tools and equipment required to perform their duties efficiently.
- Resolve personnel problems by analysing data, investigating issues, identifying solutions and recommending action plans.
- Set employee goals and objectives.
- Establish key performance indicators, monitor staff performance, and improve performance against set goals.
- Determination of staffing requirements and involvement in the staff hiring process.
- Ensure that there are training programmes and that performance evaluations are done, on staff.
- Direct, coordinate, assign, monitor and review the work of individuals engaged in the Distribution centre.
Competencies
Essential:
- Computer Skills – Microsoft Office: Word, Excel, PowerPoint, Outlook and SAP
- English – Read, write and speak well
- Deadline driven
- Knowledge of Distribution Centre, logistics and supply chain operations
- Up to date and in depth knowledge of the Good Pharmacy Practice content as set by the South African Pharmacy Council
- Trustworthy and Honest
- Attention to detail
- Demonstrates an understanding of the necessary leadership principles, values, principles of behaviour and leads by example
go to method of application »
Dis-Chem Pharmacies requires a Cosmetics Merchandiser for their Laguna Mall store in the Western Cape Region. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies' requires the committed services of customer-oriented Cosmetics Consultants for their Laguna Mall store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Essential:
- Grade 12 / Matric
- Retail experience as a sales consultant
- Computer literate
- Willing and able to work retail hours
Advantageous:
- Cosmetic, fragrance and/or beauty experience
Job Description:
- Escalate serious and unresolved customer complaint to the manager
- Provide a high level of customer care and service
- Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
- Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
- Ensure merchandising and displays are set up attractively
- Maximise store income by achieving department, brand and vendor sales
- Keep up to date regarding products, brands and the retail industry
- Be responsible for all cosmetics, fragrances and beauty house promotions
- Manage Salon appointments
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of English (written and oral)
- Be a team player
- Provide excellent customer service
- Understand stock reports and sales (target and commission calculations)
- Work according to a task schedule
Advantageous:
- Promotions, personal selling, sales targets, customer liaison and product knowledge
- Previous sales and promotional training
- Manage expired, damaged stock, and ensure stock rotation
- Bilingual
- Stock management
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies requires a Cosmetic Cashier for their Laguna Mall Store to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place
- If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products
- Escalate serious and unresolved customer complaints to manager
- Serve customers and implement a high standard of customer care and service
- Establish a professional relationship with customers
- Ensure personal and colleague’s hygiene and presentation
- Carry out and manage the Dis-Chem 5 star communication principles
- Refer cosmetic sales queries to the Cosmetic Consultant
- Be responsible for accurate cash flow
- Ensure that all line voids and price changes are approved and signed by a supervisor
- Exchange merchandise for customers and accept return goods by customers when authorized to do so
- Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem
- Answer questions regarding the store beauty merchandise when asked
- Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
- When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:
- Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store
- Ensure that displays are present in an attractive manner
- Ensure that all goods are correctly priced and labeled
- Adhere to stock layout principles
- Ensure that merchandising displays in cosmetics area are faced up and stocked
- Ensure that the right shelf price takers are displayed
- Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
- Be alert and verify all payments according to Dis-Chem verification procedure
- Adhere to Dis-Chem security policies and procedures
- Ensure the use of your code and password is restricted to only you, is safe and is changed regularly
- Ensure all out going stock/ items are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially and only discuss it with management
- Be alert, recognize and report suspicious behaviour to management
- Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe
- Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy
- Adhere to Dis-Chem Policies and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations
- Adhere to Dis-Chem Uniform and personal appearance policy
Competencies:
Essential:
- Promotions, personal selling, sales targets, customer liaison, product knowledge.
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem is looking for a Qualified Clinic Sister to join their team in Soshanguve. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem is looking for a Qualified Clinic Sister to join their team in Ridgeview. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem is looking for a Qualified Clinic Sister to join their team in Hermanus. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies requires experienced Casual Cashiers for their Village Square (Durbanville) Store. The main purpose of this role is to support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African Citizen
- Clear credit and criminal records
Method of Application
Use the link(s) below to apply on company website.
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