Hot Vacancies at TFG (The Foschini Group)

Responsibilities:

Input into the overall marketing strategy, with a specific focus on your areas of influence, PR, EVENTS, INFLUENCERS, CUSTOMER. 
Seasonal brief coordination for the brand 
Management and coordination of briefs. 
Media plan, exposure and editorial coverage. 
Ideation of brand right events/concepts to grow the brands exposure and equity in the market place. 
Conceptualising, coordinating and executing events with the Brand Manager 
Management of internal and external brand PR channels – LinkedIn + other. 
Key link with the Markham merchandise team on product. 
Internal brand culture, communication plan and events. 
Manage CSI for the brand with internal and external stakeholders. 
Drive outside brand partnerships and opportunities. 
Customer and market research to drive innovation and newness into the business and ensure we stay current. 
Project management, Invoice processing and budget tracking. 
 

Qualifications and Experience:

• A marketing degree or diploma and ability to develop long-term marketing plans  
• 4 to 6 years marketing experience
• To fit the brand, you are to be Youthful, Confident, Current and Connected.
• A customer obsessed mindset and Brand Love! 
• Up to date and on the pulse with the latest developments and trends in fashion, music and South African culture, and a love for fashion yourself.

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JOB DESCRIPTION

Calling young South Africans. 

• Enter the job market and get a life-changing first working experience in our exciting retail environment.

Tick the boxes below and you might just get a YES from us!

• Aged between 18 to 29 years old
• Matric (Preferable) Grade 10 (Lowest Grade)
• Available and willing to work a fixed term 12-month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (April 23– March 24)
• Should not have participated or been registered on the YES programme before
• Accommodation and transportation for the applicants own account (if applicable)

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Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

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Main Purpose of the Position: 

• Sales maximization, ensure service excellence, Administration, adhering to company Policies and Procedures, Merchandising and Housekeeping as well as Effective teamwork and self-management

Key Responsibility Areas:

• Sales maximization
• Providing excellent customer service at all times
• Basic administration
• Following company policies and procedures
• Assuring that showroom always looks presentable.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays.

Experience and competencies required:

• Matric
• Sales qualification advantageous
• 2 – 3 years’ retail sales experience
• Computer literate

Attributes:

• Must have a systematic work approach.
• Must have excellent customer communication skills.
• Must have good telephone etiquette.
• Attention to detail.
• Time management
• Internal motivation
• Must be able to handle conflict. 
• Must be able to work under pressure.
• Friendly, motivated, and calm
• Friendly and engaging personality
• Comfortable working with members of the public.
• Should have a confident manner.
• Must be helpful and polite.
• Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
• You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
• Able to work as part of a sales team.
• Knowledge of inventory techniques
• Should be of a smart appearance and articulate

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Your key areas of responsibilities will include:

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.

Must haves:

• A Matric Certificate.
• Passionate about retail is a must.
• Sales driven and service focused.
• Possess a strong work ethic and hands-on attitude.
• Demonstrate initiative to deliver results.
• Experience in representing a quality brand
• Ability to thrive under pressure 
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts. 

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Key Responsibilities:

• Support the Fabric buyers and suppliers.
• Assisting with Merchandising, and Raw materials 
• Collaboration with cross functional teams.
• Admin 

Qualifications and Experience:

• A relevant diploma or degree in Clothing management, or a related field.

Skills: 

• Proficiency in Microsoft Excel and Outlook.
• Highly organized and able to self-manage.
• A willingness to learn, adapt, and thrive in a fast-paced environment.
• Adapts & responds well to change, and easily copes with pressure & setbacks.
• Ability to juggle many tasks at once.  

Behaviours:

• Achieving Results - Is ‘results’ driven and achieves success by proactively tackling challenges. 
• Adhering to Standards - Ensures quality and compliance in the delivery of their work.
• Meeting Customer Expectations - Consistently delivers exceptional customer service. 
• Planning & Organizing - Uses a structured approach to effectively manage tasks. 
• Presenting & Communication - Articulates ideas clearly to different audiences.

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Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements:

• Matric Certificate
• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

go to method of application »

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements:

• Matric Certificate
• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous