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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Description
The purpose of the role is to take full responsibility of selling Payment Acceptance solutions to potential merchants and drive acquisition of new to bank and new to segment Relationship Banking and Enterprise customers with a primary focus on acquiring new business as well as switching merchant acquiring relationships from competitor banks. Purpose of the role is to build and maintain professional relationships and drive sales via sales campaigns, leads and cold calling and achieve sales and turnover targets. Ensure the execution of the sales capability that delivers excellent customer service and relationship management for our merchants and internal business partners.
Key Accountabilities:
Revenue and merchant growth through sales enablement
- Identify sales opportunities and offer solutions appropriate for the merchant’s needs, goal and objectives by using the tools which outlines the products merchants currently have and the propensity for new product take-up
- Adopt a commercial approach to appropriate cost to serve versus value generation.
- Achieve the agreed new business turnover, new business and other revenue targets as agreed.
- Achieve the agreed Merchant Service Fee targets by negotiating additional charges, pricing and any other applicable fees relevant to the product/solution sold to the merchant.
- Complete new applications and ensure that process is finalised within the agreed service level turnaround times with a continuous follow up on progress of outcomes.
- This will also entail the communication of the decision outcome to the merchant.
- Implement an individual sales plan that is linked to the regional sales plan and overall Payment Acceptance strategy and business plan.
- Participate in the design and execution of the regional sales plan to ensure that targets are delivered on.
- Action all sales leads received from potential merchants as well as all internal business partners within the agreed service level agreements and turnaround times.
- Adhere to the laid down sales processes and procedures within the Payment Acceptance frameworks.
- Negotiate pricing, complete and sign new merchant agreements prior to implementation.
- Execute on the regional sales plans by ensuring an increase in the percentage of customers taking merchant acquiring solutions by conversion of qualified leads into sales by selling offers, which benefit the merchant as well as the organisation.
- Achieve sales (new business and existing growth) that will establish Payment Acceptance as a centre of excellence for Sales execution across the Commercial markets.
- Negotiate pricing and allocate rates within the allocated mandate and refer to the next mandate holder where outside of mandate with the appropriate business motivation.
- Relationship manages the engagement with merchants and relevant internal and external stakeholders in the relevant business units by attending meetings with internal business partners (Management Committee meetings, customer meetings, events, etc.)
- Align and implement sales initiatives with the Business Banking units with the aim of implementing a sales methodology that will lead to cross segment revenue and customer growth.
- Monitor effectiveness of regional sales campaigns to ensure delivery thereof and implement remedial improvements for future campaigns where required.
- Execute on the regional retention plans in alignment with STP objectives and Customer Experience strategy.
- Work closely with internal and external business partners to ensure that our sales execution delivers on best in class products, services and support.
Sales performance and execution
- Agree relevant sales plans, campaigns and targets with team manager as well as other internal sales units that will achieve the business plan objectives and STP.
- Monitor individual sales performance on a daily/weekly/monthly/quarterly and annual basis and provide feedback to direct manager on how to improve performance.
- Create and execute opportunities and prospects for new business by working through potential customer lists and find new innovative ways of selling other than the normal channels.
- Review national competitor information, market trends on a regular basis and propose solutions to direct manager to ensure that Payment Acceptance offers a competitive product or make a recommendation to introduce a better product or offer.
- Check that approved deals have been taken up to increase market penetration in new and existing business. Ascertain reasons for deals not taken up by liaising with the relevant internal business partner (Business Bank, Acquisitions, Enterprise, etc.).
- Understand the relevant product features and benefits to ensure that accurate information and solutions are shared with merchants and internal business partners.
- Analyse sales data (financials) and customer insights to enhance lead to sales generation and feedback responses to internal business partners to assist in adopting a sales methodology that is not silo focused.
- Investigate customer and internal business partner requirements and implement a desired Payment Acceptance footprint that will ensure the achievement of revenue streams.
- Reporting on individual sales performance.
Relationship Management
- Reposition the Payment Acceptance regional stakeholder management in order to improve key relationships and change the acquisition methodology with internal business partners.
- Establish stakeholder needs and expectations in order to develop effective stakeholder engagement plans.
- Personally relationship manages the top merchants in the region (as allocated by the direct manager) and ensures that an effective and efficient relationship model is in place to retain merchants within the allocated portfolio.
- Update the direct manager as well as regional business partners on the sales performance and provide input where required.
- Internal and external customer meeting attendance where required.
- Engage with the RBB business partners with the aim of promoting the value proposition of Payment Acceptance.
Customer Experience Execution
- Execute on the business unit’s Customer Experience strategy and ensure that customer experience is a valuable differentiator within the value chain.
- Work closely with the direct manager to drive a focused customer experience agenda that will help the region achieve its’ sales and after sales support objectives.
- Ensure smooth and effective migration and on-boarding of new merchant relationships.
- Use the feedback of the internal and external customer experience measurements to drive change and improvement that will benefit the sales strategy of the region.
- Adhere to Customer Experience and service quality standards in line with Group Customer Experience strategy.
- Implement improvement initiatives that will ensure high quality standards and customer experience.
- Constantly keep abreast of the latest developments and trends with regard to customer expectations and service.
- Ensure that all allocated complaints have been resolved within the allocated time frames as per the Treating Customers Fairly (TCF) principles.
- Accept primary responsibility for merchant satisfaction through excellent service by ensuring that Payment Acceptance is the market leader in terms of turnaround times, pricing and value for money.
Administration
- Ensure that there is appropriate adherence to the laid down fleet car management policy and procedures (fleet statement checking, fleet calculations, provision of copies of log book, fuel expenses, toll expenses and any other applicable costs/expenses).
- Attach copies of the log book and corresponding call out sheets and call reports and document discrepancies in order to facilitate claims and track work in progress.
- Understand the content of the vehicle policy and adhere to all requirements stipulated in this policy in order to be able to submit correct travel claims.
- Understand the content of the demo card, fleet card and business card policies and adhere to all requirements stipulated in these policies.
Risk and Compliance Management
- Maximise sustainable risk by adjusted portfolio contribution.
- Work closely with the Risk and Control Assurance team and direct manager to determine appropriate RCA’s and adherence to RCA requirements.
- Review risk and controls that exist in the region and own the adherence to control assurance.
- Embed legislation affecting Sales and Sales procedures.
- Complete required compliance and other attestations and ensure that impacted team members complete their attestations and compliance tests.
- Complete attestations to testify to the adequacy of controls in the region on request.
Competencies:
- Values Driven
- Digitally Empowered
- Customer Obsessed
- Exceptional Team Player
- Creative Problem Solving
- Drives Results
- Pan African Citizen
Minimum Requirements:
- Degree or National Diploma (NQF 6) (Finance, Sales, Commerce)
- 3 years’ experience within a client facing role (commercial/or financial industry)
- 3 years proven track record in achievement of sales targets
- 3 years relationship management experience in a financial services industry
- Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status
General
- The appointment will be made in line with the Divisional Employment Equity strategy
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)
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Job Description
- To administer and offer excellent service to the internal business stakeholders:
- Ensure the effective rollout of the in the cluster by serving as a cluster super user for the end to end delivery.
- Provide cluster end users with assistance and training to enable user understanding and system utility.
- Liaise with Group Administrator to facilitate loading of training information onto the learning platform to enable both usability and monitoring of progress.
- Participate, by timeously identifying cluster learning requirements and ensuring that are factored into the learning planning and portal considerations, in the cluster roll out of the assignment of Online and offline courses to fast track the learning cycles and commitment of all employees .
- Proof read the content of all cluster specific online courses and communicate all content related issues to the content provider.
- Make use of reporting and tracking tools on Talent Learning System to create lists of people who need to complete courses or be assigned tasks, thereby enabling the learning community to track learning performance overall.
- Generate standard and responsive cluster MII to empower business dialogue and decisions on the status of learning in critical learning areas
Operational Effectiveness:
- Clear understanding of all stakeholders internally and externally to ensure appropriate level of communication
- Clear understanding and appreciation of position importance and impacts
- Responsible for the effective scheduling of all candidate interactions with the bank. This includes Managing the Business interviews, i.e. initial, panel and final discussions
- Managing Psychometrics assessment and provide business with relevant feedback
- Understands and adheres to agreed upon timeframes, policies and procedures Adheres to all policies and procedures relating to the recruitment process
- Check all offers before they are issued to candidates i.e. shares buy outs, conditional incentive awards , and start dates are accurate
- Responsible for the timely coordination of all background and legal checks Takes ownership of ensuring top class service during every interaction with candidates. This includes: Ensures that all stakeholders experience an overwhelming sense of attention and professionalism with each interaction – create a feeling of engagement and connection
- Effectively manages resolution of queries related to their function
- Adheres to all policies and procedures relating to the recruitment process and the reporting thereof
- Effectively co-ordinate and oversee the on boarding for all new hires
- Ensures that payroll receives all documentation prior to new hires starting
- Audit: Responsible for consistent checks with the Resourcing office ensuring that all the data is accurate for Auditing purposes ad that relevant data is attached i.e. signed offer, business approval, checks and relevant communication from business Takes responsibility and accountability for integrity of system data in their part of the process – Taleo.
Education
- Higher Diplomas: Human and Social Studies (Required)
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Job Summary
Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base | Relationship and Service Management: Actively develop strong client relationships.
- Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance.
- Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Job Summary
Our Converged Security Office (CSO) prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. It also carries the responsibility of owning, operationally supporting and maintaining specialist security services to safeguard the confidentiality, integrity and availability of infrastructure and information to our customers in order to meet industry and regulatory requirements and good practice.
You will work embedded as a member of squad OR; across multiple squads to produce, test, document and review algorithms & data specific source code that supports the deployment & optimisation of data retrieval, processing, storage and distribution for a business area.
Job Description
Data Architecture & Data Engineering
- Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
- Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
- Participate in design thinking processes to successfully deliver data solution blueprints
- Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
- Design data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
- Develop high quality data processing, retrieval, storage & distribution design in a test driven & domain driven / cross domain environment
- Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
- Debug existing source code and polish feature sets.
- Assemble large, complex data sets that meet business requirements & manage the data pipeline
- Build infrastructure to automate extremely high volumes of data delivery
- Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources
- Support the continuous optimisation, improvement & automation of data processing, retrieval, storage & distribution processes
- Ensure the quality assurance and testing of all data solutions aligned to the QA Engineering & broader architectural guidelines and standards of the organisation
- Implement & align to the Group Security standards and practices to ensure the undisputable separation, security & quality of the organisation’s data
- Meaningfully contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
- Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
- Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions
- Stay ahead of the curve on data processing, retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Build data science team capability in the use of data solutions
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
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Job Summary
To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
Purpose of the role:
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase portfolios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets
Key Performance Areas:
- Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
- Act as a single point of reference to appropriately solution the customer
- Be accountable for customer on boarding and end to end sales fulfilment by utilizing the appropriate systems (e.g. COR and E2E)
- Acquire new primary customer’s relationships by utilizing internal and external sources
- Identify sales gaps by comparing actual performance against target
- Comply with all sales audit requirements as prescribed by operational risk requirements
- Retain existing primary and secondary customer relationships through effective cross selling
- And converting qualified sales leads into sales, by utilizing the sales leads Management system
Experience Required:
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following
- 2 years sales experience banking
- Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet
- Knowledge of banking products, systems, policies and procedures.
- Knowledge of legislative requirements (eg: FICA , Compliance)
- Driver License required
Education:
- NQF level 5 relevant qualifications (accredited with FSB).
- Further Education and Training Certificate (FETC)
Location: Sandton
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Job Summary
The Finance Business Partnering function covers the reporting of all financial and management information, RAFs, MTPs and STP within Corporate Functions Finance. It involves the analysis and interpretation of this reporting and providing business with meaningful insights to enable decision making. The team provides continuous decision support to BP&A.
- Specific Role Purpose: Role will be focused on business partnering of Corporate Functions Finance and supporting the financial forecasting and planning process.
- The Finance Business Partner performs financial analysis, planning, reporting and reconciliations in an accurate, complete and timely way; and continuously seeks to improve operations by scaling automated financial processes to doing deep dive and trend analyses to crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives. The Finance Business Partner equips finance and business leadership with sound financial information to support decision making at all levels.
- The Finance Business Partner of the business enables achieving the operational objectives of the business by building an agile finance enablement to transform, to bring stewardship, financial integrity & insights to the current state of the business & its future possibilities to deliver on the operating model and to achieve the business objectives.
- The Finance Business Partner co-creates Finance capabilities required to lead to business effectiveness.
Job Description
Reporting Packs
- Prepare monthly deck detailing performance benchmarks such as Budget and RAF.
- Consult Functional heads to discuss monthly performance and provide analysis on portfolio performance.
- Preparation and analysis of slide submissions into various internal documents pertaining to cost performance
Projects
- Participate in projects that are focused on further enhancement of reporting tools
- Ad hoc decision support projects for finance and areas part of the portfolio
Analysis of data
- Pro-actively track and analyse cost
- Provide analysis on Business performance
Financial Planning and Budgeting
- Provide analysis and input to business on financial planning and budgeting.
Commercial Finance Execution Accountabilities
- Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
- Develop and sustain knowledge and experience on the end-to-end processes, including relevant systems within scope of work.
- First line of operational support to internal and external auditors within scope of work; and all queries addressed effectively and efficiently.
- Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
- Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and business teams.
- Focus on information-driven performance improvement and formulate data into easy access standardised views.
- Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
- Create unprecedented, seamless customer experiences via finance BU enablement.
- Embrace our distinctive brand aspiration and infuse in business.
- Identify and innovate operating practices to optimize the function. Embrace digital solutions.
- Drive continuous process efficiency, financial rigor and controls.
- Adopt what’s ‘best for Absa’ approach in finance practices.
- Have a holistic view of business in developing information views of business.
- Book of work contribution: Build innovative finance business case financial information, insights and benefits tracking’s’ solutions to continuously inform management decisions.
- Transform and evolve Finance planning, tracking and control processes.
- Know BU financial ambitions and balance sheet aspirations.
- Contribute to the effectiveness of the core finance processes for Corporate Functions Finance (annual planning, forecasting, spend trajectory and reporting).
- Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
- Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
- Be an active force for good in society through business execution.
- Contribute to BCM & cybersecurity processes relevant to the BU and finance execution
Financial Reporting Accountabilities
- Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
- Generate innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
- Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
- Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
- Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
- Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
- Take a commercial view on business and provide contextual insights into performance reports.
- Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
- Generate finance narratives and insights driving business; and build pioneering new propositions.
- Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
- Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation.
- Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
- Align to processes around month-end, year-end and planning cycles across Corporate Functions Finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
- Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.
Education and Experience Required
- Appropriate Accounting qualification – BCom, CA(SA) / CIMA
- Post qualification banking experience will be advantages
Knowledge & Skills:
- Strong financial reporting skills
- Problem solving and efficiency improving
- Client service drive
- Strong communication skills
- Analytical and detailed focused
Competencies:
- Personal & Interpersonal Skills
- Business Skills
- Technical Knowledge
- Commercial Effectiveness
- Control Environment
Education
- Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)
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Job Summary
Overall Job Purpose
Financial Control is responsible for ensuring that Absa Africa fulfils its financial, statutory and regulatory reporting requirements, while ensuring compliance with accounting, regulatory and balance sheet control policy. Financial Control comprises the following areas: Accounting Control, Reporting & Analytics, Governance & Controls, Technology Enablement and Technical Accounting. Financial Control serves as the Group’s primary interface with the auditors and regulators.
The Governance and controls team is responsible for providing finance management with assurance on the implementation and adherence to the governance and control framework over external financial reporting key risk.
This role involves the implementation and monitoring of controls that ensure the integrity of the Balance Sheet across CIB and Treasury, identify and report risk items in the Balance Sheet across these areas to enable management to make decisions and take actions where necessary.
This role assumes responsibility for execution, change and embedment of risk assessment, testing and monitoring processes. It requires analysing key risk information, identifying financial reporting risk, and providing information to support the assessment of the control environment as well as escalation, via the appropriate governance forums, of significant findings to finance management and the business. Monitors Finance business remediation.
Job Description
The CIB and Treasury Balance Sheet Control team is recruiting for an AVP to join the team;
- Each team member is assigned to a specific segment within the CIB and Treasury businesses;
- Review of the balance sheets to identify errors that require correcting before ledger close
- Providing commentary on the movements in the balance sheets for CIB and Treasury to numerous stakeholders, including Reporting and Analytics, and for commentary provided to the SARB on the BA100 and BA110.
- Review and challenge of appropriate substantiation of balance sheet accounts in General Ledger Reconciliation and Substantiation meetings
- Review and challenge of financial reporting risk items (including the completeness thereof) such as Items at Risk, Balances not Reconciled and Misclassifications, to ensure appropriate reporting of financial reporting risk to Management
Key Accountabilities
Accountability: Understand Absa Africa Financial Reporting processes, systems, controls, policies and frameworks (10%)
- Develop an appropriate knowledge of the financial reporting systems and processes that operate across businesses within Absa Africa
- Develop a working understanding of Absa Africa Financial Reporting policies and risk management frameworks in order to assess compliance in relevant areas
- Provide support for and deliver training on Financial Reporting policies and risk management frameworks
- Input into the operational planning of assurance and conformance testing plans to support risk assessments
- Assist business to document action plans for risk mitigation identified during Analytical review, GLRS’s, conformance testing or in the KRI process
Accountability: Coordination of External Financial Reporting Key Risk (FRKR) Governance and ownership of the Balance Sheet Attestation Tool (i.e. Consigno) across the Group (70%)
- Ensure the operation of a robust FRKR Governance process, including the review and consolidation of information and the production of management information required for FC attestation, AFRC and other forums (e.g. GLRS’s) across all clusters, countries and entities in Africa
- Provide appropriate management information to process owners for consideration before communication to Finance Management on the assessment of FRKR, ensuring accurate and validity of information and high quality and appropriate commentary
- Support Business owner for Consigno and other Financial Reporting attestation processes. This includes ensuring maintenance of required static data (in own or other teams), monitoring of system performance, and co-ordination of remedial actions for system failures and other issues
- Full understanding of the allocated business or cluster Balance sheet through performing monthly variance analysis and discussions with business. Provide output of analysis to stakeholders including process owners
- Adhoc projects that require timely and sustainable resolution
- Produce management information packs and presentations to support the risk assessment of FRKR to Operational Risk Committees, including Risk Scenario’s and other
- Produce and communicate appropriate Key Risk Indicators (KRI’s) to monitor the level of financial reporting risk and effectiveness of controls, to ensure that the Key Controls are appropriately implemented and understood by stakeholders
- Ensuring appropriate risk identification and reporting
- Monitoring and tracking remediation plans resulting from the above
- Contact point for external and internal audit, documentation of findings and remedial actions, including documentation of remediation
- Maintain policy training materials and co-ordination of training programs
Accountability: Provide support to other process executors through motivation and employee engagement (5%)
- Understanding and managing team dynamics to maximise performance
- Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives
- Ensure continued development of resources, through couching and mentoring, to empower value added delivery of tasks
Accountability: Process Execution: Provide inputs and execution of quality control and process improvements (15%)
- Execution of processes as designed
- Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes
- Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction
- Assist in the implementation of new and/or enhanced processes
- Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks
- Maintain awareness of own activities and the impact thereof on related / inter-dependent activities
- Actively supports the operational effectiveness of the Consigno system.
Education and Experience Required
- CA : 2 to 5 years Post Qualification / Non CA: 5 to 7 years relevant experience
Knowledge & Skills:
- Exceptional academic track record
- Understanding of financial reporting processes and related controls (Expert)
- Ability to identify control gaps and weaknesses (Expert)
- Ability to analyse and interpret financial data (Expert)
- Ability to write concise effective reports (Expert)
Competencies:
- Deciding and initiating action
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
Education
- Bachelors Degree and Professional Qualifications: Financial Sciences (Required)
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Job Summary
To support the cash equity trading business ensuring an effective pre- and post trade execution, control, reporting and query resolution service to Institutional clients, Fund Administrators, Hedge Funds and our Front Office traders.
Job Description
Accountability – Block Trade Allocations 40%
- Receive and/or chase up clients for allocation instructions of executed trades. Confirm brokerage, price and nominal per allocation instructions to block trades executed by ACS Trades /DMA on behalf of client. Daily allocation of client bulked trades as per instructions from clients via ftp or manual upload to BDA Allocations, amendments/deal adjustments according to the timelines/deadlines as per the JSE Rules and Directives Assisting Front office traders in rolling out an effective process re trade reporting to backoffice and trade amendments management 2
Accountability – Trade Confirmation & Matching 15%
- Capturing confirming trade economic via one of the matching engines (Perfix and Omgeo) Daily Client confirmation Reporting Chasing up non affirmations in matching engine confirmations with clients and or mismatches. Resolve disagreements of trade economics with ACS dealers and or clients. Print, check & email brokers notes on a daily basis using Digibroker Confirmations sent out according to the timelines/deadlines as per the JSE Rules and Directives Accountability – Customer Support 20%
- Liaising and communicating with Client traders/trade support and ACS traders. Maintaining and excellent relationship with both ACS Traders as well as client contacts. General BDA queries to assist Traders with queries and trade amendments.
Accountability – MIS Reporting and Reconciliation 15%
- Reconciliation/Balancing of allocated trades per client instructions to ACS trader executed trades. Exceptions (over, under allocation) escalated to Trader for further action. Preparation of trade amendment KRIs and Misdeal KRIs for review by management Daily reporting of misdeal positions and misdeal P+L to Traders. Weekly Reporting of Option Delta P+L as per BDA.
Accountability – Client On Boarding Support 10%
- Accurate and complete capture of all required static information on BDA to load new trading/sub accounts for clients. Validating client SSIs with settlement agents via BDA, prior to trade booking. If no confirmation from settlement agent, follow up with client admin regarding additional details and/ no validation of SSI details. Linking client account to swift confirmation messaging, if requested by client.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
To provide complex specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist compliance expertise.
Job Description
- Stakeholder Relationship Mgmt: Continued pro-active stakeholder engagement and involvement on a business, regulator and industry level.
- Business Enablement:: Ensure commercially sound Compliance guidance and support in respect of allocated regulatory requirements in a professional and helpful manner, always considering the potential alternatives within the rules and regulations applicable, endeavouring to find solutions to ensure compliance as well as the continuation of business
- Compliance framework: Develop and/or implement a high performing Compliance function across the specific business unit,
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Description
Key Performance Areas:
- Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
- Act as a single point of reference to appropriately solution the customer
- Be accountable for customer on boarding and end to end sales fulfilment by utilizing the appropriate systems (e.g. COR and E2E)
- Acquire new primary customer’s relationships by utilizing internal and external sources
- Identify sales gaps by comparing actual performance against target
- Comply with all sales audit requirements as prescribed by operational risk requirements
- Retain existing primary and secondary customer relationships through effective cross selling
- And converting qualified sales leads into sales, by utilizing the sales leads
Management system
Experience Required:
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following
- 2 years sales experience banking
- Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet
- Knowledge of banking products, systems, policies and procedures.
- Knowledge of legislative requirements (eg: FICA , Compliance)
Education:
- NQF level 5 relevant qualifications (accredited with FSB).
- Further Education and Training Certificate (FETC)
go to method of application »
Job Description
Accountability: Manage financial information completion process (60%)
Act as a process executor for completion of financial information, including the accountability for the following key processes:
- Journals and month-end close
- Reconciliation
- Completion of Supplementary information
- Interdiv and Elimination
- Tax
- Accounting Functions
- Act as the process executor for implementation of new standardised processes where relevant;
- Act pro-actively in correcting issues and implement a sustainable process;
- Ensure that principles of the Financial Control Operating Model are complied with and sustained;
- Assist with the maintenance and enhancement of processes;
- Where improvement to processes has been identified assist with the implementation and roll out of efficiencies;
- Where synergies between different reporting processes has been identified assist with the implementation of new and or enhanced processes.
Accountability: Process Execution and improvement (40%)
- Execution of processes as designed in the above highlighted processes;
- Constantly review and maintain own activities to enhance the effectiveness and efficiency of processes;
- Assist in the implementation of new and/or enhanced processes;
- Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks;
- Maintain awareness of own activities and the impact thereof on related / inter-dependent activities.
Special work requirements:
- Work extended hours from time to time. Limited time available to complete tasks. Multi-tasking is essential.
- Most complex decision that can be taken without referral to the manager:
- Support the implementation of Accounting Control team wide processes and process.
Knowledge & Skills:
- Basic accounting or financial reporting skills
- Analytical and Problem solving Skills Level: Do and Check;
- Interpersonal, oral, written communication skills Level: Do without Supervision
- Microsoft office, Excel spreadsheets, PowerPoint Level: Do without Supervision;
- Ability to operate independently Level: Do without Supervision;
- Accuracy and reliability Level: Do and Check;
Education and Experience Required
- National Diploma in Finance/ Commercial Qualification;
- B degree / similar qualification in financial or related discipline;
- Two (2) years’ experience in an accounting role;
- 2- 3 Years Related experience in a similar role in the financial services industry;
Competencies:
- Deciding and initiating action within ambit of responsibility;
- Problem solving within ambit of responsibility;
- Relating and networking;
- Adapting and responding to change.
Education
- Higher Diplomas: Financial Sciences (Required)
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Job Summary
- Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
- Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
- Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst,
- Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
- Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
Method of Application
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