Fresh Positions at Dis-Chem Pharmacies

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Minimum 1 Year work experience within retail

Advantageous:

• Certification in Retail Business Management

Job Description:

• Report low stock levels, items that are out of stock, damaged stock and expired stock to management
• Assist with the counting of stock files and general stocktaking.
• Assist with the loading and off-loading of stock when needed.
• Identify and report damaged and expired stock immediately to management.
• Ensure boxes are flattened after unpacking stock and taken to the designated area. 
• Ensure that full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
• Keep up to date with new product knowledge to effectively assist customers.
• Ensure all merchandise is handled carefully to prevent any losses.
• Build stable displays timeously for promotions to take place.
• Ensure that monthly promotions are implemented effectively to maximise sales.
• Ensure that relevant posters and signage should be put up in time for promotions to take place.
• Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
• Ensure that promotional stock is taken down immediately after the end of promotions.
• Ensure accurate cash flow and follow correct cash handling procedures
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

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Minimum Requirements:

Essential:

• Grade 12 / Matric
• Driver’s license
• Willing and able to work retail hours and/or shifts

Advantageous:

• Previous experience in a similar role

Job Description:

• Safely transport products to customer locations in a timely, safe and courteous manner
• Be open to learning the various dispatch functions
• Ensure the correct products are delivered to the correct customer within the specified time
• Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
• Use the shortest and most efficient route to the customer, and back to the store
• Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
• Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
• Be fully accountable for all damages and losses through the delivery process
• Provide special care when delivering fragile and hazardous products
• Comply with minimum standards of efficiency and accuracy, in order to meet company standards
• Follow delivery/pickup instructions from manager
• Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
• Ensure all delivery paperwork is signed upon delivery
• Ensure to have the correct names and addresses of customers
• Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
• Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
• Comply with the company vehicle policy at all times
• Complete and maintain an accurate vehicle logbook
• Process payments on all transactions via EFT and cash
• Ensure that the vehicle is never unattended during the delivery process
• Ensure the vehicle is clean and washed
• Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
• Report on all accidents and incidents involving drivers or company equipment
• Adhere to the road traffic rules and regulations as per the National Road Traffic Act
• Be responsible for any traffic fines allocated to the vehicle you drive
• Create effective and efficient relationships with internal and external customers to improve operating efficiencies
• Establish long-term customer relationship through prompt and courteous service
• Ensure professional behaviour when dealing with customers
• Report customer complaints, compliments, requests to management, and provide feedback

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Minimum Requirements:

Essential:

• Grade 12 / Matric
• Valid driver’s license (Bakkie)
• Willing and able to work retail hours and/or shifts

Advantageous:

• Previous experience in a similar role

Job Description:

• Safely transport products to customer locations in a timely, safe and courteous manner
• Be open to learning the various dispatch functions
• Ensure the correct products are delivered to the correct customer within the specified time
• Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
• Use the shortest and most efficient route to the customer, and back to the store
• Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
• Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
• Be fully accountable for all damages and losses through the delivery process
• Provide special care when delivering fragile and hazardous products
• Comply with minimum standards of efficiency and accuracy, in order to meet company standards
• Follow delivery/pickup instructions from manager
• Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
• Ensure all delivery paperwork is signed upon delivery
• Ensure to have the correct names and addresses of customers
• Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
• Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
• Comply with the company vehicle policy at all times
• Complete and maintain an accurate vehicle logbook
• Process payments on all transactions via EFT and cash
• Ensure that the vehicle is never unattended during the delivery process
• Ensure the vehicle is clean and washed
• Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
• Report on all accidents and incidents involving drivers or company equipment
• Adhere to the road traffic rules and regulations as per the National Road Traffic Act
• Be responsible for any traffic fines allocated to the vehicle you drive
• Create effective and efficient relationships with internal and external customers to improve operating efficiencies
• Establish long-term customer relationship through prompt and courteous service
• Ensure professional behaviour when dealing with customers
• Report customer complaints, compliments, requests to management, and provide feedback

go to method of application »

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

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Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours 

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations