Fresh Opportunities at Sandvik

The Role:
Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Main responsibilities:

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Your Profile:

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence; Auto Electrical or Millwright
• Minimum 2 year experience working as Field Service Technician with proven competence as Earth moving Equipment
• Must have Surface Rig experience
• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Basic Computer literacy
• Own set of tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment Experience in:

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In this role you will collect, compile, and analyse HR data, trends, metrics and statistics, and apply and report on this data to make recommendations related to HR functions.

KEY RESPONSIBILITIES:
HR DATA ANALYSIS:

• Conduct research, collect and compile HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors practices, and other relevant sources.
• Analyse data and statistics for trends and patterns with attention to the relevant HR function, for example recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Develop appropriate tools, systems and HR dashboards for reporting and tracking purposes.
• Maintain HR data integrity by ensuring the accuracy and consistency of input data.
• Audit HR data and troubleshoot irregularities.

HR ANALYTICAL REPORTING:

• Provide data driven insights and articulate data findings and trends in analytical reporting (including graphs, charts and tables) and visual presentation formats, for submission to the HR Manager.
• Identify and recommend reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Based on metrics and analysis, make recommendations for policies and activities to improve the relevant HR function.
• Comply with data privacy regulations and best practices.

YOUR PROFILE:

• Bachelors Degree in Human Resources or Business Administration or Industrial Psychology or related field required
• Minimum 3 - 5 years’ experience in human resources

COMPETENCIES:

• Administrative Compliance, Problem Solving, Teamwork, Effective Communication, Be able to work under pressure, Accuracy/Attention to detail, analytical thinking, Delivery focused, Confidentiality and ethical behavior.