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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.
Job Responsibilities
- Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy.
- Finalise client transactions by ensuring client signature for final product accepted.
- Improve performance based on management guidance and feedback.
- Obtain referrals from existing clients and in branch staff through collaboration.
- Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.
- Assist and collaborate with segment colleagues (i.e. Relationship- and Business Banking) with activations to ensure new business opportunities are fulfilled.
- Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).
- Resolve client queries by following business procedure and keeping client informed.
- Educate clients on the product offering by presenting them with the relevant information.
- Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.
- Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the client's business & industry.
- Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.
- Act as client's banking partner by taking responsibility for providing regular feedback.
- Ensure retention of clients full banking relationship through client service and client contact.
- Plan and implement effective prospecting activities by identifying and responding to business opportunities.
- Meet requirements of product applications by providing all required documentation.
- Ensure all client details are correct by capturing details correctly at application stage.
- Schedule work according to action plan from manager in order to meet business objectives.
- Complete verification procedure for all applications by following business unit requirements.
- Enable managerial sales consolidation by reporting daily sales statistics.
- Improve the quality of work by using the managerial recommendations.
- Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
- Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio.
- Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming Bank queries and Bank Codes.
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Sales or Marketing Certificate or Bcomm Marketing or Commerce
Minimum Experience Level
3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Leveraging a Winning Sales Strategy
- Advancing Sales Discussions
- Building Trusting Relationships
- Targeting Sales Opportunities
- Qualifying Sales
- Building Networks
- Driving for results
- Sustaining Customer Satisfaction
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Job Purpose
To provide full administrative services and support to high-net worth clients (i.e. trusts; trust beneficiaries; close corporations and private companies) in line with Nedbank's business strategy to create a great place to invest.
Job Responsibilities
- Attend to client's requests through e-mails; telephone; in person.
- Engage in clients' meetings by providing the necessary support documents in relation to their needs.
- Action clients' instructions from the business meetings to meet their needs.
- Supply the necessary information to our internal support staff in order to meet our clients' needs.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Ned bank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Ned bank.
- Add value to Ned bank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
- Administer client's affairs on their behalf by banking; distribution of funds due to local and overseas beneficiaries - including offshore remittances.
- Attending to statutory returns; income tax returns by engaging with the necessary authorities.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
- Create and manage own career through guidance and support of management, department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Provide the updated information opt the necessary departments for FICA purposes. Inform the necessary parties with regards to make payment within limit.
- Comply with standard operating procedures (i.e. banking procedure) by keeping abreast of current legislation.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Essential Certifications
Minimum Experience Level
3 - 5 years' experience in Banking and Administrative experience advantageous.
Technical / Professional Knowledge
- Microsoft Office
- Administrative procedures and systems
- Data analysis
- Business writing skills
- Relevant regulatory knowledge
Behavioural Competencies
- Customer Focus
- Applied Learning
- Collaborating
- Communication
- Managing Work
- Adaptability
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Job Purpose
The business requires an experienced candidate in the role in order to service Nedbank’s JSE Equity and Debt Sponsor clients.
Job Responsibilities
Fulfil the role of Sponsor in terms of paragraph 2.8 of the LRs, including but not limited to:
Providing the JSE any information or explanation known to it, in such form and within such time limit as the JSE may reasonably require, for the purpose of verifying whether the Listings Requirements are being and have been complied with by it or by an applicant issuer;
Submit all documentation required in terms of paragraph 16.2 to the JSE, ensuring that such announcements and documents, in both principle and content, are in compliance with the Listings Requirements. It is the Sponsor’s responsibility (this may only be done by an approved executive) to ensure that announcements and listing applications comply with the requirements before they are published (in the case of announcements) or submitted to the JSE (in the case of listing applications);
The Sponsor must obtain confirmation, preferably in writing, from applicant issuers in respect of periodic financial announcements and annual financial statements that such announcements and documents have been prepared in compliance with the Listings Requirements. In respect of annual reports, Sponsors must submit the relevant questionnaire together with the annual report;
All first submissions, together with the required checklist as contained in Schedule 2 Form F, must be signed by at least one of the approved executives of the Sponsor. The Sponsor must also complete the relevant checklist before submission;
Ensure that the applicant issuer is guided and advised as to the application of the Listings Requirements, including the application of the spirit of the Listings Requirements and upholding the integrity of the JSE;
Manage the submission of all documentation to the JSE and ensure its completeness and correctness before submission;
Satisfy itself as to the credentials of the reporting accountants, auditors, competent persons, valuers, providers of fairness opinions, and any other party deemed necessary by the JSE;
Carry out any activities so requested by the JSE;
Discharge its responsibilities with due care and skill;
Prior to the submission of any documentation that requires approval by the JSE, satisfy itself, to the best of its knowledge and belief, having made due and careful enquiry of the applicant issuer and its advisers about the matters described in paragraphs 2.9 to 2.12, and that there are no material matters, other than those disclosed in writing to the JSE, that should be taken into account by the JSE in considering the submission;
Advise the JSE immediately if they are aware, or have reason to suspect, that any of their clients have or may have breached the Listings Requirements; and
Adhere to the Sponsor Code of Ethics and Standards of Professional Conduct as contained in the appendix to Schedule 16;
Maintain competency through keeping up to date with changes to the Listings Requirements and DLRs.
Build strong Sponsor client relationships through the delivery of good quality work outputs and strong verbal and written communication skills.
Ensure provision of timeous resolutions for Sponsor clients by addressing specific regulatory related queries.
Share Listings Requirements and DLRs knowledge with team and colleagues during formal and informal interaction.
Give advice on the regulatory implications of M&A transactions (relevant regulations: Listings Requirements, Companies Act and Regulations, and the King Code on Corporate Governance).
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Post Graduate Qualification / CA (SA) / CFA / BComm. LLB. / BSc. Engineering / Actuarial Science
Types of Exposure
- Direct exposure to LRs, DLRs, Companies Act and Regulations
- Built and maintained client relationships
- Managed self
Minimum Experience Level
5 - 6 years relevant experience as a JSE Equity and/or Debt Sponsor.
Technical / Professional Knowledge
- Banking procedures
- Governance, Risk and Controls
- Industry trends
- Microsoft Office
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Knowledge of the SA Regulatory landscape
Behavioural Competencies
- Communication
- Continuous Learning
- Collaborating
- Decision Making
- Managing Work
- Technical/Professional Knowledge and Skills
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Job Purpose
To work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principals in the analysis of As Is business operations and the creation of the To Be business operating models and business process artefacts.
Job Responsibilities
- Proactively plan process deliverables based on relevant project delivery method
- Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
- Independently participate in As Is and To Be discovery, analysis and design using relevant analysis techniques
- Assist in business value & ROI assessment
- Assist in the implementation of performance measurements
- Understanding of process and workflow streamlining, problem resolution, change management, rules capture and rules coding
- Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture
- Understand process improvement & Enterprise Architecture frameworks
- Understand process measurements focusing on what metrics to capture and where how to capture them in the process
- Understand when and how to use simulation to measure performance improvement
- Understand and apply industry and company change management policies and practices to process initiatives
- Understand and utilise facilitation capabilities to plan and manage the stakeholder transformation
- Collaborate and coordinate with internal and external stakeholders, including other Nedbank clusters
- Identify training needs for business operation changes and obtain and schedule training and competency testing
- Develop communication plans that will facilitate the planned changes
- Providing progress reports to relevant stakeholders
- Ability to use BPM related tools including project planning and tracking
- Understand how BPMS and RPA tools are used
- Understand big data concepts and how it will be used for research, customer experience management, and information mining
- Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
- Ability to review project plans and help the project manager define technology needs
- Ability to work with the solution project manager and it to determine the best approach for the technical support side of a solution
- Able to apply Nedbank process methods and practices on process initiatives
- Understand the required risk controls within the risk appetite within their customer domain
People Specification
We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7
Minimum Experience Level
4-7 years
Demonstrated proficiency of BPM, Change Management, Agile Methodology and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements
Technical / Professional Knowledge
- Principles of project management
- Relevant regulatory knowledge
- Facilitation techniques
- Presentation Skills
- System Development Life cycle(SDLC)
- Functions Specific Policies Procedures and system Knowledge
- Modelling-EPC/BPMN/UML
- Process Design
- Process Measurements
- Analysis
- Business writing skills
- Agile Concepts
Behavioural Competencies
- Continuous Improvement
- Communication
- Collaborating
- Managing Work
- Influencing
- Leveraging Feedback
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Job Purpose
To facilitate Nedgroup Investments projects to successful implementation of Agile as defined by the Nedbank Agile Centre of Excellence (ACE). Focus on continuous improvement by providing support and partnering with Agile Transformational teams. Support and partner with Agile Transformational teams within the Nedbank Group technology structure (Application Development and Maintenance, Project Management, Agile CoE, Human Resources, etc.) to promote collaboration and ensure consistent application of Lean and Agile best practices.
Job Responsibilities
- Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
- Ensure successful implementation of Agile in software projects with improved quality
- Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration and successful team dynamics through weekly facilitation sessions
- Provide expert guidance to software project team in terms of process, system, tools, methods .
- Ensure communication, integration and successful team dynamics
- Integrate with diverse stakeholders by engaging and facilitate with multiple divers groups across a spectrum of wants and needs
- Engage and facilitate with multiple divers groups across a spectrum of wants and needs
- Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
- Conduct regular engagement , communication and feedback sessions with all stakeholders
- Ensure professional relationships with software contractor, consultants, external suppliers and outsourced/ smart source vendors
- Provide timeous reporting to stakeholders
- Support the Agile transformational teams in driving the implementation of Lean and Agile principles and practices across Nedbank.
- Guiding Solution Delivery teams on how to use Lean and Agile practices and values.
- Guiding the team on how to get the most out of self-organisation.
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediments.
- Facilitating discussion, decision-making, and conflict resolution.
- Advise on possible risk issues
- Mitigate risks timeously.
- Ensure all Agile ceremonies are conducted.
- Provide guidance to Product owner
- Coordinate required skills for the core team
- Facilitate retrospective sessions with core team
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Establish boundaries, commitment, trust, rapport and team cohesion by conducting personal conversations with team members.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
People Specification
We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Certified as Scrum master
- Certified Scrum Professional
- Certificate of completion in Applying Lean Kanban
- Relevance in at least one of the following:
- Scrum Professional
- Scrum Master
- Agile Certified Practitioners (ACP) - PMI
Essential Certifications
Preferred Certifications
- A relevant Scrum Master certification in at least one of the following:
- Certified Scrum Professional (Scrum Alliance) or;
- Certified Scrum Master (Scrum Alliance) or;
- Certified Scrum Product Owner (Scrum Alliance) or;
- Agile Certified Practitioners (ACP) - PMI or;
- Professional Scrum Master Certification Level 1 / 2 – Scrum.org and;
- Certificate of completion in Applying Lean Kanban
Minimum Experience Level
- Experience in the relevant Agile role for at least one year for a software development team that was diligently applying Agile principles, practices, and theory.
- 4- 8 years experience in IT
- 3 - 5 years experience in leadership roles
- Basic Consultancy experience
- Basic Business strategy experience/exposure
- Basic Process implementation experience/exposure
- Basic understanding of change management and governance frameworks
Technical / Professional Knowledge
- Banking knowledge
- Industry specific knowledge
- Business writing skills
- Business terms and definitions
- Facilitation techniques
- Principles of project management
- General Communication Skills
Behavioural Competencies
- Collaborating
- Facilitating Change
- Courage
- Positive Approach
- Adaptability
- Innovation
- Emotional Intelligence Essentials
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Job Purpose
To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Follow laid down processes in opening of accounts by using checklist and account opening matrix.
- Complete weekly compliance training and assessment online to keep up to date on changes.
- Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
- Action daily control reports and attach correct documentation.
- Identify new clients and their needs through needs analysis and provide a suitable solution.
- Cross sell to existing clients by establishing need through financial fitness discussions.
- Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
- Ensure that every deal done is priced in line with Business Unit objective and strategy.
- Generate revenue through charging for ad hoc services provided to clients.
- Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
- Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
- Participate in end of day discussion and apply recommendations from manager to optimise sales results.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
- Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
- Adhere to the ask once promise to clients according to Nedbank strategy.
- Build relationships with clients through regular contact and having an individual interest in them.
- Network with internal stakeholders to collaborate in order to provide complete solution to clients.
- Obtain regular feedback from clients by requesting completion of feedback forms.
- Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
- Adhere to clean desk policy to minimise risk of exposing client confidentiality.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Bachelor of Commerce: Banking or accounting. FAIS qualification, Regulatory Examinations 1.
- Essential Certific ations
Preferred Certifications
Minimum Experience Level
1 - 2 years as a Sa les Consultant in a Financial industry
Technical / Professional Knowledge
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Nedbank culture
- Cluster Specific Operational Knowledge
- Banking knowledge
Behavioural Competencies
- Continuous Learning
- Energy
- Advancing Sales Discussions
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
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Job Purpose
To collect; process; store and disseminate data to enable the Business to make quicker and better decisions; as per Nedbanks business strategy.
Job Responsibilities
- Build and maintain effective internal and external stakeholder relationships by proactively communicating; being flexible and open to feedback.
- Contribute to building of intellectual capital of the team by sharing information; knowledge and experience with all stakeholders.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
- Deliver world class quality reports aligned to requirements within turnaround times by diarizing; planning and prioritizing work appropriately.
- Contribute Business Unit cost saving strategy by adhering to the costs allocations per person.
- Support operational units by providing solutions that contribute to efficiency gains.
- Ensure work is completed on time by adhering to the deadlines as per the Service Level Agreements (SLA).
- Improve MIS by identifying opportunities for enhancing and improving production time and accuracy.
- Support new initiatives and business objectives by creating and designing databases; reports and programs.
- Provide support to business decisions by giving analytical and technical input into the management and stakeholder packs.
- Decipher data for improvement possibilities by collecting; analyzing data and establishing trends or patterns and identify possible solutions.
- Ensure compliance with governance structures by adherence to bank policies; process and procedures and industry regulations.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor's Degree with a major in Information Systems, SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS)
Minimum Experience Level
- 2-3 years experience in Management Information environment
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Sharepoints
- Business writing skills
- SQL
- Extract ,transform and Load Data
Behavioural Competencies
- Collaborating
- Decision Making
- Innovation
- Continuous Improvement
- Managing Work
- Quality Orientation
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Job Purpose
To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.
Job Responsibilities
- Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
- Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
- Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
- Increase efficiencies through programming and automating processes.
- Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
- Challenge model builds from around the cluster through peer review participation and ensuring best practice.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Research and make recommendations for corporate citizenship initiatives in area of influence
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
- Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
- Ensure business process consistency through formal communication; updating and maintaining policies.
- Ensure accuracy and feasibility through impact analysis for newly developed products.
- Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
- Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
- Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post graduate degree in Statistics/Mathematics, CFA/ FRM/CQF
Minimum Experience Level
- 3-5 years relevant experience in an analytical environment
Technical / Professional Knowledge
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Microsoft Excel
- Business Acumen
- Quantitative Skills
Behavioural Competencies
- Applied Learning
- Coaching
- Communication
- Collaborating
- Decision Making
- Continuous Improvement
- Quality Orientation
- Technical/Professional Knowledge and Skills
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Job Purpose
To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Research and make recommendations for corporate citizenship initiatives in area of influence
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
- Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
- Ensure continuity and knowledge base through documenting and recording processes and models.
- Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
- Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
- Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post graduate degree in Statistics/Mathematics, CFA/ FRM/CQF
Minimum Experience Level
Technical / Professional Knowledge
- Business Acumen
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Microsoft Excel
- Quantitative Skills
Behavioural Competencies
- Adaptability
- Applied Learning
- Earning Trust
- Communication
- Stress Tolerance
- Driving for results
- Continuous Improvement
- Technical/Professional Knowledge and Skills
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Job Purpose
To assist in the development of strategic solutions and blueprints to solve stated business challenges with the AVO platform engineering team. Assist business customers with the delivery of their applications via an automated pipeline to be first to market with their ideas.
Job Responsibilities
- Implement next generation system architectures and automation solutions within Nedbank’s Digital Disruption Stream.
- Prototype new emerging technologies to complement new platform adoption recommendations within Nedbank’s Digital Disruption Stream.
- Provide technical insight in various emerging technology areas i.e. (CI, CD, Continuous Testing and Observability)
- Serve as a change agent helping teams within the organization on new innovative ways of working to further streamline the current execution lifecycle.
- Build highly automated development pipelines, with zero touch deployments, allowing both developers and operations to deploy at free will.
- Continuously find new ways to improve flow across the SDLC (software development lifecycle) from source code strategies (like trunk-based development) to continuous integration and test automation practices.
- Create a centralized telemetry infrastructure spanning development (code commits, successful builds, unit testing, etc.), deployment pipelines (environment provisioning, functional test results, performance testing measurements, etc.) and user feedback (like A/B testing).
- Full-stack developer having built apps (personal or work related) from the UI layer to service and database layers understanding how each layer interact with one another.
- Experience in using cloud technologies in solving problems, namely Amazon Web Services, Azure, Google Cloud etc.
- Demonstrating an understanding of clustered application containerization technologies, e.g., Docker Swarm, Kubernetes, Mesos.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Preferred Qualification
- Degree in computer science, math or software engineering or equivalent technical experience
- BSC Computer Science, Btech, Relevant applicable Qualifications
- Cloud certification is preferred above fundamentals
Preferred Certifications
- One of the following certification would be advantageous: DevOps Certification, LPI, RHCE, RHCA, MCSE, MCSD,CSM,OCAJP,SCJA,OCPJP or any other technical certification
- Minimum Experience Level
- 2+ years as a systems administrator to, “2+ years as a systems engineer, on multiple platforms incl. on-premises and Cloud infrastructure”
- Types of exposures
- Experience in building continuous feedback loops into value streams, using several technologies incl., Grafana and Elasticsearch, Prometheus, DataDog, AppDynamics, etc.
- Demonstrating an understanding of CI/CD with experience in one or more tools. These include tools like Jenkins, CircleCI, Bamboo, TFS, CDD, XL Deploy and Ansible.
- Demonstrating a proficiency across several diverse languages, e.g., Java, Python, JavaScript, .NET, Ruby, etc.
Required Technologies
- AWS Cloud
- Kubernetes (EKS) for container workloads
- RDS for PostgreSQL database and Atlas for MongoDB
- Java on the backend and Angular.JS on the frontend
- Bitbucket Cloud for GIT and Bitbucket Pipelines for CI
- Spinnaker for Continuous Deliery
Technical / Professional Knowledge
- Java Development with J2EE and/or Springboot knowledge (Beginner)
- Microsoft ASP.NET, .NET CORE, C#, VB.NET(Beginner)
- JavaScript Frameworks(Angular.js, React.js,Aurelia.js,Vue.js) (Beginner)
- Automation products such as Terraform, Chef, Ansible, SlatStack or Puppet (Beginner)
- Linux or Unix distributions RedHat Linux, Suse Linux, Devian, Ubuntu, AIX, SCO,HP/UX (Beginner)
- Bash and/or PowerShell scripting (Beginner)
- Behavioural Competencies
- Continuous Improvement
- Planning and Organizing
- Collaborating
- Continuous Learning
- Innovation
- Technical/Professional Knowledge and Skills
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Job Purpose
To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.
Job Responsibilities
- Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy.
- Finalise client transactions by ensuring client signature for final product accepted.
- Improve performance based on management guidance and feedback.
- Obtain referrals from existing clients and in branch staff through collaboration.
- Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.
- Assist and collaborate with segment colleagues (i.e. Relationship- and Business Banking) with activations to ensure new business opportunities are fulfilled.
- Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).
- Resolve client queries by following business procedure and keeping client informed.
- Educate clients on the product offering by presenting them with the relevant information.
- Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.
- Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the client's business & industry.
- Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.
- Act as client's banking partner by taking responsibility for providing regular feedback.
- Ensure retention of clients full banking relationship through client service and client contact.
- Plan and implement effective prospecting activities by identifying and responding to business opportunities.
- Meet requirements of product applications by providing all required documentation.
- Ensure all client details are correct by capturing details correctly at application stage.
- Schedule work according to action plan from manager in order to meet business objectives.
- Complete verification procedure for all applications by following business unit requirements.
- Enable managerial sales consolidation by reporting daily sales statistics.
- Improve the quality of work by using the managerial recommendations.
- Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
- Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio.
- Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming Bank queries and Bank Codes.
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
- Relevant 3 years Retail Banking experience of which 1-2 years at a sales consultant level.
- Must have exposure to Small Business Services clients.
Preferred Qualification
- Sales or Marketing Certificate or Bcomm Marketing or Commerce
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Leveraging a Winning Sales Strategy
- Advancing Sales Discussions
- Building Trusting Relationships
- Targeting Sales Opportunities
- Qualifying Sales
- Building Networks
- Driving for results
- Sustaining Customer Satisfaction
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Job Purpose
To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Minimum Experience Level
- Relevant 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, foreign experience.
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
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Job Purpose
To provide transactional business solutions to meet client needs and increase sales so that the banks financial objectives are met.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Ensure that solutions are implemented effectively; within service level agreements; by communicating with internal support areas and external clients; identifying problems and escalating to the relevant lstakeholders.
- Ensure solutions provided comply with bank business requirements by managing client expectations and ensuring efficiency (quality and cost) of solutions provided.
- Manage risk and meet all compliance requirements by following all bank processes and legal requirements; identifying risks and taking action.
- Contribute to solution implementation by communicating with stakeholders; identifying challenges and recommending solutions.
- Identify improvements for products/solutions and processes by providing feedback to relevant internal stakeholders and partners.
- Meet client's business needs by understanding the client and their business and providing information about solutions to them and other internal stakeholders.
- Build relationships with external clients by conducting physical visits to understand client's needs and business; and by providing efficient onboarding and after sales service.
- Build relationships with internal client service teams by sharing knowledge and providing product training/upskilling and by reporting weekly on client interactions.
- Ensure that solutions are provided and problems are resolved by monitoring implementation and following up on feedback.
- Meet the needs of existing client base and increase Nedbank's market share through acquisition; cross-selling and up-selling.
- Identify business opportunities and acquire new business through partnering with Business managers; Nedbank's internal stakeholders and networking with relevant industries.
- Retain existing business by partnering with internal customer services teams to ensure that client needs and expectations are managed and met.
- Improve results by creating awareness of new products to customer service teams and by identifying opportunities for achieving and improving results.
- Achieve financial targets by monitoring monthly contributions; identifying gaps and taking action.
- Implement projects within time and budget by monitoring implementation; identifying variances and taking action.
- Maintain client pipeline by regularly updating and managing the database.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
- Relevant NQF Level 5 qualification form Institute of Bankers or Level 5 Diploma or Degree in sales and marketing or commerce or business management.
Minimum Experience Level
- Must have 5 years' experience in a banking environment, in a client facing role
Technical / Professional Knowledge
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
- Principles of financial management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Nedbank culture
- Cluster Specific Operational Knowledge
- Sales Strategies
Behavioural Competencies
- Applied Learning
- Work Standards
- Leveraging a Winning Sales Strategy
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sales Negotiation
- Sustaining Customer Satisfaction
go to method of application »
Job Purpose
To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.
Job Responsibilities
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.
Minimum Experience Level
- Relevant 2-3 years' experience in a relationship management or banking environment
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Energy
- Building Trusting Relationships
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
go to method of application »
Job Purpose
To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.
Job Responsibilities
- To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
- Improve client service through delivering relevant products and services according to client needs.
- Maintain and build a portfolio of high value, and complex clients.
- Unearth client sales / solution opportunities and execute on these opportunities.
- Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
- Build and maintain effective professional relationships with high value profile clients through contact management.
- Deliver banking solutions that meet client needs.
- Understand client's business, personal and household needs.
- Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
- Proactively engage clients in a manner that is relevant to their specific circumstances.
- Collaborate with specialists in client engagements to cross sell and create value based solutions.
- Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
- Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
- Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards. Identify and resolve any work related obstacles and problems and escalate to senior management.
- Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
- Understand the bank's risk and credit policy and manage client expectations accordingly.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Comply with internal standard procedures to facilitate the execution of client requirements.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Minimum Experience Level
Minimum 5 years in a banking environment (2 of which as a relationship banker).
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Degree in Business / Finance / Marketing (e.g. B.Comm, Certified Associate of the Institute of Bankers ), FAIS full Qualification
Technical / Professional Knowledge
- Microsoft Office
- Interpersonal Skills/ Client Relationship
- Business writing
- Business terms and definitions
- Relevant regulatory knowledge
- Data analysis
- Business Acumen
- Decision-making process
- Principles of financial management
- Governance, Risk and Controls
Behavioural Competencies
- Building Networks
- Building Trusting Relationships
- Business Acumen
- Driving for Results
- Global Perspective
- Portfolio Management
- Sustaining Customer Satisfaction
- Targeting Sales Opportunities
Method of Application
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