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  • Posted: May 11, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Behavioural Economics Graduate Programme

    • The Behavioural Economics graduate will operate across functions (Analytics, Digital, Product, Marketing, Channel) leveraging behavioural insights to design nudges that shape customer behaviour in a way that generates commercial value to the Bank.
    • The Behavioural Economics team is responsible for researching, collating and recommending global best-practice behavioural case studies from industry and academia, which in turn guide the design and development of new initiatives, implemented through multi-disciplinary teams and regular experimentation. The focus is on full spectrum of personal and business banking services and initiatives span across financial wellbeing, customer outcomes such as improving savings rates and credit performance, and internal productivity.
    • This exposure to the value chain within financial services, from execution at the front line to developing, testing and scaling positive interventions. Success is dependent on cross-functional teamwork, which include digital channels, branch network, segment, product and marketing and the programme involves active learning and opportunities for various practical applications.
    • Through this rotational programme, you’ll get the opportunity to learn how to construct a behavioural intervention, from design to execution and further manage and measure key experimentations. This exciting programme involves identifying new opportunities, researching the latest methods and sourcing behavioural insights from customers, designing, monitoring and measuring experiments and working across functions to implement and scale feasible projects. In addition to keeping up to date on best practice, you also get the opportunity to present your insights and results to a broad range of stakeholders.

    QUALIFICATIONS

    • Post Graduate qualification (Completed or completing in 2023)
    • Economics
    • Psychology
    • Cognitive Science
    • Neuroscience
    • Organisational Behaviour
    • Decision Making
    • Sociology
    • Business Science
    • Econometrics

    Application closing date 30th June 2023

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    Manager, Communications

    JOB DESCRIPTION

    • To plan, develop and implement communication across multiple marketing channels (paper based and digital) and across Standard Bank Offshore (SBO) jurisdictions, in-line with the broader Group strategy, to ensure a coordinated approach to client, vendor and agency communication enabling the marketing and communication function within SBO.

    QUALIFICATIONS

    Experience Required

    • Experience in managing vendors as well as dealing with high level executives and managing communications.
    • Previous experience in a Public Relations (PR) space would be preferred.
    • Strong attention to detail and excellent written and verbal communication skills
    • Strong stakeholder management 
    • Ability to prioritise workload and strong organisational skills
    • Experience working in a similar role or Marketing team - preferably within Financial Services 

    ADDITIONAL INFORMATION

    Job Purpose 

    • Support, manage and maintain relationships with designated business partners and teams to ensure ongoing confidence, trust and commitment to the contribution of communications.
    • Coordinate relationships with other stakeholder groups and associates who influence communications implementations, including embedded teams, country teams and indirect business associates, to ensure that optimal marketing material is generated.
    • Manage Internal and External Communications team to effectively implement communication strategies and plans which support the marketing function of the relevant Business unit.
    • Create and maintain communication plans whilst managing vendors and agencies within and across Standard Bank Offshore portfolios (SBO) in order to ensure that all deadlines, marketing campaign standards and approvals are obtained thereby ensuring client satisfaction and favourable image in the market.
    • Create communication plans and activities and coordinate the implementation thereof within a multi-functional team across all SBO jurisdictions, to ensure positive interaction between agencies and Business allowing for the smooth running of campaigns giving the Business a strong impactful message.
    • Communicate and coordinate project timelines to ensure the Marketing Head, Marketing managers and sub-project managers receive regular status updates and delays in turnaround times are managed.
    • Manage agency and partner relationships to ensure that marketing and communication material is of the best quality ultimately making Standard Bank SBO more competitive in the market

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    Data Science Graduate Programme

    JOB DESCRIPTION

    • Data is the new ‘oil’ in our economy. A critical function in business in driving data driven solutions to ensure that we deliver what matters to the customer.
    • We’re looking for talented individuals who have a deep customer obsession and are inspired by solving real customer problems by analysing data, identifying trends and building bespoke solutions for our customers.
    • This programme construct is bespoke and has a strong learning on the job, self-learning and technical training focus.
    • If you have what it takes, then…you’re Good to Go.

    QUALIFICATIONS

    Post Graduate qualification (Completed or completing in 2023) 

    • Data Science
    • Applied Mathematics
    • Statistics
    • Engineering (Electrical, Chemical, Mechanical)
    • Computer Science
    • Informatics
    • Business, Mathematics & Informatics
    • Quantitative Risk Management
    • Actuarial Science

    ADDITIONAL INFORMATION

    Minimum Requirements:

    • South African Citizen

    Application closing date 30th June 2023

    go to method of application »

    Manager, Business Support & Recoveries - Gqeberha, East London & Surrounds

    JOB DESCRIPTION

    • To assist Business and Credit with the end-to-end remedial management of enterprise wide distressed debt exposures in the Business and Commercial Clients environment, both in house (referred by Account Executives and Credit Evaluation Managers) or under formal Business Rescue proceedings (as per Chapter 6 of the new Companies Act) within assigned Personal-to-Holder mandates
    • To pro-actively attend to the recoveries process and the protection of the bank’s asset base on non-performing loans with values across the entire product spectrum
    • To proactively represent Business Support and Recoveries at CRC committee level
    • To innovate and design alternative credit risk management / rehabilitation and recovery methods aimed at optimal efficiency and effectiveness
    • To reduce the cost of delivery and to conform to end-to-end value propositions
    • To effectively engage with internal and external stakeholders in order to optimize returns for the Bank
    • To uphold and maintain the Bank’s core values
    • To provide innovative solutions (involvement of outside consultants, restructuring, recommending sale of non-core assets etc) in an effort to minimise impairments and to retain business.

    QUALIFICATIONS

    • 3 year Tertiary Diploma or Degree (Preferred: Business / Legal / Accounting or related credit / risk qualification).
    • Preferred & advantageous: (SARIPA/AIPSA) Restructuring & distressed management

    Skills and/Knowledge:

    • Minimum 6 years experience in a Business & Commercial Banking environment in a Credit / Risk Assessment and Recoveries role.
    • Minimum 3 years experience in Management 

    ADDITIONAL INFORMATION

    Outputs:

    Credit Support:

    • Undertakes a meaningful assessment of the financial position of the business and/or individual by engaging with the Account Executive / Account Manager, Credit Evaluation Manager and the customer to obtain all the necessary documentation and information. 
    • Investigates a wide range of factors regarding the distressed customer including identifying enterprise wide exposures, including exposures to sureties, primary reasons for distress, strength of financial statements, past performance, future profitability / sustainability, cash flow generation, industry outlook, validation and valuation of existing collateral and the possibility of improving the position, evaluation of impairment requirements.
    • Provides a full recommendation to business, credit and the customer regarding a restructure or if not possible, recommends legal action to protect the bank’s position.4.Engages with other major creditors, in need and attends to recommendations regarding impairments required. 

    Credit Recoveries:

    • Takes ownership of identified non-performing accounts until the risk has been reduced to the satisfaction of the Bank and to strive to do so in agreed time frames.
    • Builds professional relationships with internal business partners as well as the Bank’s external customers and service providers.
    • Investigates, develops and applies best recoveries practices in the unit.
    • Complies with all statutory, regulatory and supervisory requirements.
    • Maintains the highest ethical standards to prevent market abuse.
    • Reports any breaches and exposures to the Unit Head and/or the division’s Regulatory Compliance Officer.
    • Compiles loss reports for any loss >R5m.
    • Compile write off reports on all losses >R1m for CRMC.
    • Engages with attorney firms when legal action deemed necessary.
    • Attends insolvency inquiries on behalf of the bank.
    • Assesses and analyses business and account risks of non-performing accounts.
    • Maintains all records required by the unit to ensure continuity and effective management of its objectives. Housekeeping and maintaining of Bank and departmental records.
    • Attends to the compiling of all claims in liquidated estates and submits same to the liquidators.
    • Raises provisions timeously to cater for possible losses that the bank may suffer.
    • Consider offers of compromise within mandate or refer for approval where necessary.
    • Ensures legal costs are kept to a minimum and within agreed annual budget.
    • Analyses and actions (in need) Liquidation & Distribution Accounts of liquidated/sequestrated estates.
    • Attends to and controls realization of all securities.
    • Compiles informative brief of instructions to attorneys.

    Method of Application

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