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The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.
Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the...
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Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
Minimum Qualification Requirements:
- Ideal: A Bachelor of Arts Honours or Bachelor of Social Science Honours in Criminology and/ or Criminal Justice.
- Alternatively: Post-graduate Diploma, Masters (MA/ MPhil) or Doctorate (PhD/ DPhil) in Criminology and/ or Criminal Justice.
Minimum Work Experience Requirements:
- Preferably: Two years lecturing experience in the discipline of Criminology.
- Alternately: Work experience in one or other field related to forensic criminology, research, criminologist, forensic analyst, victim empowerment, correctional services.
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Minimum Qualification Requirements:
- Masters in Clinical, Counselling, Educational, Community-based counselling, Research psychology (coursework and/or dissertation) or equivalent
- Doctorate is advantageous
Minimum Work Experience Requirements:
- Work experience as a Psychologist in the Clinical, Counselling, Research, Educational contexts etc.
- Lecturing/Tutoring experience in above-mentioned module (at least at Honours level).
Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
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Minimum Qualification Requirements:
- Ideally: A Bachelor of Arts Honours or Bachelor of Social Science Honours in International Relations
- Alternatively: Post-graduate Diploma, Masters (MA/ MPhil) or Doctorate (PhD/ DPhil) in International Relations
Minimum Work Experience Requirements:
- Ideally:Lecturing two years lecturing experience in the discipline of International Studies
- Aternattively: Work experience in one or other field related to Political Consulting, Intelligence Specialist, Non-profit Programme Coordination, International Policy Analyst, Diplomatic Agent
Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
go to method of application »
Minimum Qualification Requirements:
- Masters in Clinical, Counselling, Educational, Research psychology (coursework and/or dissertation), Community-based counselling or equivalent degree.
- Doctorate is advantageous
Minimum Work Experience Requirents:
- It would be preferable if the following additional competencies are fulfilled: Work experience as a Psychologist in the Clinical, Counselling, Research, Educational contexts etc.
- Lecturing/Tutoring experience in above-mentioned module (at least at Honours level).
Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
Working Conditions:
- Availability to lecture part-time during the week, between 8:00am – 5:30pm (on campus)
- Deliver module content as prescribed in Module Outline
- Provide a student support function through consultations, where necessary
- Grade all assessments for assigned classes.
- Please note that this is an Independent Contractor role.
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Minimum Qualification Requirements:
- Ideally: Research Masters in Psychology as the person will be supervising students and preferably lecturing experience in Research Methodology.
- Alternatively: NQF 9 qualification that includes an academic research
- Research Methodology module should be successfully completed at NQF8
- If the candidate does not have a Research Masters then the candidate must have completed a Research Methodology Module as part of NQF 9 qualification.
Minimum Work Experience Requirements:
- In order to supervise on this module, the lecturer needs to have successfully supervised and delivered at least 5 Honours students.
Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
Working Conditions:
- Positions are part-time but require in-person meetings with students on campus.
- Provide a student support function through consultations, where necessary
- Grade all assessments for assigned classes.
- Please note that this is an Independent Contractor role.
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Competencies Required:
- English Communication and interpersonal skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively.
- Minimum Qualification Requirements:
- Candidates must have a minimum of an Honours degree, specialising in the respective discipline.
Minimum Work Experience Requirements:
- At least 3 years relevant & current teaching experience.
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Competencies Required:
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively
Minimum Qualification Requirements:
Ideally:
- Honours in Information Systems/ Computer Science/Information Technology / Computing / Engineering (with IT, Data/Telecommunications, or similarly related modules)
Alternatively:
- Honours degree in one of the IT/computer related fields with networking or a similarly related field to the third year level.
- Bachelor degree with networking or a similarly related field to the third year level PLUS a postgraduate diploma in a related field or in education.
- or
- Honours degree in one of the IT/computer related fields with programming or a
- similarly related field to the third year level.
- Bachelor degree with programming or a similarly related field to the third
- year level
- Minimum Work Experience Requirements:
- Previous lecturing experience will be advantageous.
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Competencies Required:
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively
Minimum Qualification Requirements:
Ideal:
- Honours in Information Systems/ Computer Science/Information Technology / Computing / Engineering (with IT, Data/Telecommunications, or similarly related modules)
Alternatively:
- Honours degree in one of the IT/computer related fields with networking or a similarly related field to the third year level.
- Bachelor degree with networking or a similarly related field to the third year level PLUS a postgraduate diploma in a related field or in education.
Alternatively:
- Honours degree in one of the IT/computer related fields with programming or a similarly related field to the third year level.
- Bachelor degree with programming or a similarly related field to the thirdyear level
Minimum Work Experience Requirements:
- Previous lecturing experience will be advantageous.
go to method of application »
Competencies Required:
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively
Minimum Qualification Requirements:
Ideally:
- Honours in Information Systems/ Computer Science/Information Technology / Computing / Engineering (with IT, Data/Telecommunications, or similarly related modules)
Alternatively:
- Honours degree in one of the IT/computer related fields with networking or a similarly related field to the third year level.
- Bachelor degree with networking or a similarly related field to the third year level PLUS a postgraduate diploma in a related field or in education.
- Or
- Honours degree in one of the IT/computer related fields with programming or a similarly related field to the third year level.
- Bachelor degree with programming or a similarly related field to the third year level
- Minimum Work Experience Requirements:
- Previous lecturing experience will be advantageous.
go to method of application »
Competencies Required:
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively
Minimum Qualification Requirements:
Ideally:
- Honours in Information Systems/ Computer Science/Information Technology / Computing / Engineering (with IT, Data/Telecommunications, or similarly related modules)
Alternatively:
- Honours degree in one of the IT/computer related fields with networking or a similarly related field to the third year level.
- Bachelor degree with networking or a similarly related field to the third year level PLUS a postgraduate diploma in a related field or in education.
- Or
- Honours degree in one of the IT/computer related fields with programming or a similarly related field to the third year level.
- Bachelor degree with programming or a similarly related field to the third year level.
Minimum Work Experience Requirements:
- Previous lecturing experience will be advantageous.
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Duties and Responsibilities:
- Cash office – taking of payments
- Verify Debit order details
- Following up with outstanding payments from 2023
- Track all bursaries and follow up for outstanding evidence
- Follow up with payments for pending registrations
- General finance duties associated with registration
Competencies Required:
- Good interpersonal and communication skills
- Computer proficiency (MS Word, MS Excel and MS Teams)
- Excellent time management skills
- Finance acumen
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Matric or Certificate
- Diploma preferred
Minimum Work Experience Requirements:
- A minimum of 1-2 years relevant finance working experience.
- Must be computer literate (Word & Excel)
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Duties and Responsibilities:
Management of the Information Centre (Information Centre Administration)
- Manage the day-day activities of the Information Centre in an academic environment.
- Manage the routine operations of the inter-Information Centre loans and request service.
- Manage and control facility, computer usage and ensure effective administration of periodicals.
- Liaises with departments within The IIE's Varsity College to ensure efficient support, i.e. assignment capacity.
- Establish and maintain effective working relationships with academic staff and students, as well as external bodies such as suppliers.
- Prepares reports related to Information Centre and information services.
- Develops and maintains a hybrid information collection.
- Edits, classifies, index information sources and distributes new materials for cataloguing to the information Centre Manager.
- Supervises the assistant staff and student assistants.
- Assists with the provision of information services in a digital environment.
- Assists with managing all auxiliary services such as copying, reproduction and digitization.
- Manages and controls good conduct in learning spaces.
- Monitors the performance of all functions of Information Centre systems.
- Liaises with the Capacity Management and Timetabling Centre to ensure that lectures have all the academic material they require for presenting lectures including sourcing teaching resources from publishers.
- Ensures that The Independent Institute of Education (The IIE) Policies and Procedures are adhered to.
- Provides feedback to the Information Centre Manager and Head: Academic on all Information Centre related issues.
Provision of Information Services and User Information
- Conducts class visits and live interactive training sessions for students and lecturers.
- Facilitating and supporting learning by teaching information literacy skills to students and staff, within classrooms and virtual learning environment.
- Assists students with Academic writing, referencing and search skills.
- Trains students and lectures on how to use the Information Centre database to enable them to do research and access the information required, e.g. Ebscohost, Juta Law and HeinOnline.
- Conducts presentations during Student Information sessions/ Digital Literacy Classes and Lecturer Information briefings.
- Provides guidance to students on academic writing and referencing styles.
- Support academic staff with literature searches using research databases, printed resources and the internet.
- Addresses user enquires.
- Keep up to date with new developments, innovations in the Information Centre sector and participate in professional groups and Professional Learning Networks.
Research Output and Academic Support
- Measuring research impact and develop best practices for use of information.
- Postgraduate research support to students by educating and providing academic support.
- Research support to academic staff.
- Assist students to find academic research material and provide support on research related queries.
- Play an active role in research by performing own research and produce research output and activities.
Information Centre Resources Marketing
- Designs posters and Information Centre packs to market Information Centre resources on the campus.
- Arranges monthly displays according to the calendar set out by the Information Centre Manager and the Student Relations Manager, so as to align themes.
- Innovative marketing and promotion of information Centre resources.
- Market, promote and co-ordinate awareness campaigns pertinent to the Information Centre.
- General Administration
- Maintains records for payment of invoices.
- Monitor the performance of all functions of Information Centre automated Information Centre systems.
- Update new books on the Sirsi Dynix to ensure accurate record keeping.
- Collection development, maintenance and management of Information Centre resources.
- Recruit and train student assistants.
- Conduct bi-annual stocktaking project and compile a report.
Competencies required:
- Interpersonal and communications skills
- Coaching and mentoring skills
- Problem solving skills & Time management skills
- Best suited to a friendly, organised person who works accurately and is able to handle pressure
- Information & Digital Fluency Skills
- Digital literacy skills
- Working knowledge of MS Word, Excel, and PowerPoint
- Understanding of library related technology (e.g. Law online databases, Sirsi Dynix, Emerald, Ebscohost, Sabinet. etc.)
- Multi literacy Skills
- Innovative and Energetic
- Producing own Research
Minimum Qualification Requirements:
- Minimum of Bachelor's Degree in Library and Information Science or B. Bibl Degree. Must have professional registration with LIASA.
Minimum Experience Required:
- Minimum of 3 years experience in an Academic library.
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Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish for change within a semester, between semesters or between years of study.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out- etc.) to ensure that student is advised correctly.
- Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Head: Academic Operations in co-ordinating the Retention Project on campus.
- Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of the programme information presentations, on overview of pertinent academic policies and an outline of the academic year etc.
- Manage the dissemination of policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme information Session by addressing students in class with a view to explain and induction the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations Department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer where appropriate.
- Captures details of all student contact made by the Customer Relations Centre on the academic system.
- Provides various letters/documents that are generated from the academic system on request by students.
- Assists with unresolved queries from The Students HUB and escalates queries to the Senior Customer Relations Officer where quires require further attention.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.
Team Support, General & System Administration
- Responsible for ensuring all students notes are captured in the academic System.
- Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
- Identifies and flags student query trends and escalates these identifies trends to the Senior Customer Officer where required.
- Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution of student queries.
- Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies Required:
- Advanced Interpersonal and communication skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Experience Required:
- Minimum of 2 years administrative and customer service experience, and 1 year of operational management/ project management experience.
go to method of application »
Competencies Required:
- Excellent Communication and Interpersonal Skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively
Minimum Education Requirements:
Alternatively:
- Honours in one of the Humanities fields with Journalism as a major;
- BJourn 4-year degree in Journalism (NQF level 8).
Minimum Work Experience Requirements:
- Lecturing experience in Journalism required
- Experience as a practising journalist writing for the online/print media is strongly recommended
- Ideally, lecturing experience at tertiary level
- Previous lecturing experience within tertiary environment is advantageous
- Current industry knowledge is essential
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Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
- Lecturer and Material Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
- Assist with the development of assessments and other learning material as required
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students
- Tracking student success and implementing support interventions where required
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE Varsity College achieving its annual research output targets
Competencies Required:
- Superior communication (written and verbal) and organisational skills
- Demonstrated ability to manage work and self proactively
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
- Passion for Customer Service
- Experience in the use of technology to enhance learning is an added advantage
Minimum Education Requirements:
- Must have Honours in Humanities or Social Sciences specialising in Communications or Media studies or Journalism
- Master's is advantageous
Method of Application
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