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The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology.
We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
The Role:
- As a Sales Agent, you will be responsible for initiating and managing sales. Your goal will be to meet or exceed daily, weekly, and monthly sales targets.
Key Responsibilities:
- Successfully Close sales calls with potential customers.
- Engage with customers to understand their needs and promote the product.
The detail:
- Strong communication and interpersonal skills.
- Self-motivated and self-driven with a proactive approach.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
- Communication Skills: Strong verbal and written communication skills are crucial for engaging potential clients effectively.
- Sales Techniques: Understanding various sales methodologies and techniques.
- Resilience: The ability to handle rejection and persist with a positive attitude is vital.
- Negotiation Skills: Being able to negotiate effectively to close deals is a key component of sales success.
What do you need to work here?
- 6 months of Contact Centre experience
- Excellent communication skills
- Computer literacy
If you meet these requirements, it’s time to come on over to the Ignition side!
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Description
The Junior Compliance Officer will collaborate with various departments to create a culture of risk-awareness and adherence to applicable laws and regulations and is responsible for assisting the Group Head with implementation of strategies, policies, and procedures to mitigate risks, ensure legal and regulatory compliance, and protect the organisation's reputation; and support the Group Head with development, implementation, and maintenance of compliance programs, conducting compliance audits, and providing guidance to employees on compliance and regulatory matters.
Key roles and responsibilities :
Compliance Program Support
- Assist in the development and implementation of compliance policies and procedures.
- Maintain up-to-date knowledge of regulatory requirements and industry best practices.
- Support the preparation of compliance reports for senior management and regulatory authorities.
Risk Management, Audits and Assessment
- Participate in maintaining the company risk register, identifying, analysing, and mitigating key risks.
- Assist in driving change for continuous improvement initiatives, evaluating past and future risks through comparative analysis.
- Conduct risk assessments to evaluate internal operations, controls, and financial impact, reporting findings for management and stimulating improvement initiatives.
- Conduct regular compliance audits to ensure adherence to internal policies and regulatory requirements.
Compliance and Regulatory Oversight
- Prepare document packs for regulatory submission, including internal and external audits and inspections.
- Implement and maintain compliance documents, templates, policies, and procedures.
- Build compliance and risk awareness through identification, stakeholder engagement, training, and broader regulatory environment strategies.
- Support the implementation of processes, tools, initiatives, and procedures for identifying, reporting, and resolving compliance and regulatory issues.
- Ensure information availability and compliance-related processes, maintaining required compliance filing for the company.
Specific Compliance and Regulatory Oversight:
- The Junior Compliance Officer is required to provide compliance oversight for health and safety requirements in the organisation and work closely with the SHEQ Lead.
- Assist internal stakeholders in understanding and complying with global data protection laws that are applicable to the organisation.
- Assist the Group Head with the management of the organisation’s various insurance policies and ensuring the organisation is adequately covered at all times.
Policy and Procedure Management:
- Assist in drafting, reviewing, and updating compliance policies and procedures.
- Ensure that all compliance documentation is accurate, complete, and accessible.
- Support the implementation of new regulatory requirements and industry standards.
Requirements
Knowledge, skills and attributes:
- Adaptable in fast-paced environments, with effective communication across organisational levels.
- Demonstrates sound judgment, professionalism, and competence in providing compliance advice.
- Solid knowledge of current and developing regulatory compliance issues and trends.
- Proactive and autonomous, excelling in high-pressure situations and meticulous planning.
- Implements and evaluates policies, procedures, protocols, and work practices, with a continuous improvement mindset.
Education and training:
- LLB, Admitted Attorney.
- Further degrees or certificates in compliance management or risk management (Advantageous)
Experience:
- At least 2 – 3 years of professional experience in a similar position (compliance, quality assurance and/or risk).
- Experience in corporate and commercial matters.
- Demonstrate success in providing sound regulatory compliance advice.
- Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
- Proven experience interacting with regulatory agencies.
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Description
The Chief of Staff is responsible for ensuring the efficient day to day operational functioning of the office of the Group Chief Executive Officer (CEO). The role requires engagement with senior executive leadership, facilitating and driving strategic initiatives and facilitating stakeholder engagement. The Chief of Staff is also responsible for programme management of all key initiatives of the CEO office.The Chief of Staff will use strong leadership and problem-solving skills to assist with the daily operation of an organization.
Key roles and responsibilities:
- Working with our Group CEO, and Executive Leadership team to help drive and execute the company’s strategy and work on high-level strategic projects assigned bythe CEO.
- Participates and leads programme management of CEO initiatives, which involves duties on a weekly, monthly, and quarterly basis.
- Providing department leaders with recommendations and consultation to improve teamwork.
- Planning, coordinating and keeping contents of a meeting focused.
- Determining key performance indicators and how to measure team performance.
- Providing tactical support to implement ideas.
- Working with leadership to deliver, monitor and communicate progress towards goals.
- Responding to inquiries on behalf of the Chief Executive.
- Overseeing strategic business initiatives from ideation to implementation.
- Identifying and helping solve core problems or opportunities within business processes.
- Providing Chief Executive and other senior leaders with insight and analysis on the company’s operations.
- Assessing risk when business decisions are made.
- Providing support and oversight for special projects and initiatives.
- Planning, coordinating and leading meetings and workshops.
- Identifying and providing recommendations on improvements across the organisation.
- Look externally and internally to drive forward innovation ideas that will support driving business profitability.
Requirements
- General knowledge, skills and attributes:
- Exceptional quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen.
- Broad functional knowledge, including but not limited to strategy, business development, product development, project management, human resources, marketing and sales, etc.
- Excellent interpersonal, engagement and communication skills.
- Entrepreneurial and results-driven achiever.
- Ability to work effectively with people at all levels in an organization.
- Ability to influence decision making at executive leadership level.
- Excellent presentation skills.
- Fluent in change management and continuous improvement methods, such as Six Sigma or Lean.
Qualifications and certifications:
- Relevant Master’s degree (e.g. MBA).
Work experience:
- Strong work experience leading projects, teams or organisations.
- Market research experience a plus.
- Proven track record of effectively interacting with executive management.
- Experience with project management methods like Scrum or Agile.
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