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Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Minimum Requirements:
- Excellent communication skills
- Matric certificate or equivalent
- A clear criminal record
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 2 years’ administration experience
- Background in Administration/ Office Management is an advantage
- Must be willing to work overtime when required
- Own transport is an advantage
Key Performance Areas (not totally inclusive):
- Maintaining a sufficient filling system and document management, including archiving
- Answering the telephone and taking messages
- Assisting Recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process
- Dealing with internal and external enquiries
- Taking meeting minutes
- Provide administrative support to the Branch Manager when required
- Processing daily hours/posting sheets to payroll
- Submit pay queries
- Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
- Processing daily dedicated vehicles data as well as monthly hours and km’s for billing
- Processing/ printing monthly code lists and details for clients
- Fidelity Access Control System – send requests, authorization, enrollment and scanning
- Order uniforms, beverages, cleaning stuff, stationary and ID cards
- General Clerical duties
Core competencies and other Personality Attributes:
- Self-development
- Communication skills
- Must be honest and reliable
- Must have excellent verbal and written communication skills
- Must be assertive
- Pay attention to detail
- Ability to work without supervision
- Ability to maintain confidentiality
- Time management
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Qualifications, experience and other competencies required:
- Driver’s License (EB)
- Proficiency in MS Word, PowerPoint and especially Excel is essential
- Grade 12 / NQF 4
- PSIRA Grades E-A Instructor
- Tactical training (a must)
- Facilitator registration with ETDP SETA
- Assessor registration with ETDP SETA & SASSETA
- Moderator registration with ETDP SETA & SASSETA will be an advantage
- General Security Practices (GSO) at NQF 3
- Specialist Security Practices Qualification at NQF 4
- Competence in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine and PFTC Firearms Unit standards Instructor registration.
- Minimum 3-5years experience and full knowledge related to the training environment
- No Criminal Record or pending cases
- Ability to meet strict deadlines.
- Numerical accuracy.
- Excellent verbal and written communication skills
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Excellent communication skills
- Solid attention to detail to ensure accuracy of information
- To participate in various ad-hoc projects where necessary
Key Performance Areas: (not totally inclusive):
- Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
- Coach and guide learners on learnerships to ensure competence standards are achieved as per programme objectives, learning outcomes, or unit standard outcomes.
- Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
- Compliance with legislative and Quality Assurance guidelines that includes but are not limited to: SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.
Other personality attributes:
- Problem Solving
- Good Relations
- Independent thinker
- Team orientated
- Attention to detail and accuracy
- Customer orientated
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Main purpose of job:
- Source and sell armed monitoring and armed response agreements to potential new customers
- Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
- Achieve and exceed monthly sales targets for new customers and hardware sales
Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence - (Compulsory)
- Own reliable vehicle - (Compulsory)
- PSIRA Grade C - (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
go to method of application »
Main purpose of job:
- Source and sell armed monitoring and armed response agreements to potential new customers
- Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
- Achieve and exceed monthly sales targets for new customers and hardware sales
Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence - (Compulsory)
- Own reliable vehicle - (Compulsory)
- PSIRA Grade C - (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
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Minimum Qualifications and Experience:
- CA(SA) or ACCMA
- Experience in involvement of system planning and implementation and evidence of effective staff management
- Knowledge of Telematics industry vital
- Knowledge of SAP is an added benefit together with a high business acumen. Must have operational experience combined with financial experience
- Ability to form close working relationships with senior non-finance members of staff - communicate effectively, gaining their trust and influencing them where necessary.
- Strong business planning, budgeting, forecasting and financial modelling skills.
- Significant exposure to budget planning and cost / variance reporting.
- Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance.
- Demonstrable evidence of leading successful cost reduction and efficiency projects.
- Experience in managing a debt collection department
- Excellent communications and presentation skills (including power point).
- Demonstrable experience of generating ideas and formulating strategies.
- In depth and practical knowledge of providing cost analysis, business case reviews and investment analysis.
- Strong PC and MS Office Suite skills – especially Excel.
- Trained and with high exposure to the SAP Finance and Management Accounting modules
- Attention to detail and methodical approach
- Speed and Accuracy
- Ability to work under pressure in a deadline driven environment
- Ability to work with little supervision
- Must be a team player with a pleasant disposition
Main Duties:
- Responsible for business improvement and integration of new product lines successfully into operations and the business
- Ensuring accurate reporting data is managed and utilized to support the business
- Management of staff to ensure goals are met. 10 to 20 staff members
- Managing external software provider relationships and ensuring effective and efficient deployment of software into core business
- Development of standardized group reporting and deployment into the finance function
- Effective management of the national debit order collections process
- Review of the warehouse processes and implementation of a national warehouse management tool
- Review of national price increase processes and alignment of the business to standard reporting and management
- Full control of management of client numbers and all associated cost management
- Review of business processes to implement and ensure standardization across the business
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Key Responsibilities:
1. Lead and manage a team of credit control officers to ensure targets and KPIs are met.
2. Implement and maintain credit control policies and procedures.
3. Monitor and analyze aged debt reports to identify outstanding accounts and take appropriate action.
4. Review and assess credit applications to determine creditworthiness of customers.
5. Negotiate payment plans with delinquent customers and escalate unresolved issues to management as necessary.
6. Conduct regular reviews of credit limits and terms for existing customers.
7. Investigate and resolve customer queries related to invoices and payments.
8. Provide training and guidance to credit control team members on best practices and procedures.
9. Prepare reports on debt collection activity and performance for management review.
10. Liaise with sales, customer service, and other departments to resolve payment disputes and improve collection processes.
Qualifications and Skills:
1. Bachelor's degree in Finance, Accounting, or related field.
2. Proven experience in credit control or accounts receivable management.
3. Previous supervisory or team leadership experience.
4. Strong understanding of credit control processes and principles.
5. Excellent communication and interpersonal skills.
6. Ability to prioritize and manage multiple tasks effectively.
7. Proficiency in Microsoft Excel and other accounting software.
8. Attention to detail and high level of accuracy.
9. Knowledge of relevant legislation and regulations related to credit control.
10. Professional certification (e.g., CICM) is a plus.
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Minimum Requirements:
- A technical qualification in the fields of electronics or software development will preferable though suitable experience will also be considered.
- Previous experience as a product specialist preferably in a technical industry.
- Experience managing projects.
- Very good communication skills.
- Problem-solving attitude.
- Ability to establish priorities.
- Good planning and self-management skills.
- Teamwork and willingness to listen to others.
- Eagerness to learn new ideas, concepts and technologies.
Skills
- Analytical
- Critical thinking
- Diplomacy
- Service orientation.
Key Performance Areas: (not totally inclusive)
- Create the product strategy and business plan that aligns with the company strategy.
- Coordinate with suppliers as well as development, production and operations teams on all aspects of the product/s.
- Understand the opportunities to optimise the product’s business value and collaborate with senior management and key stakeholders to plan how to capitalise on the opportunities.
- Remain up to date with advancements and developments in the product area, including technology, best practice and legal/statutory requirements to optimise performance.
- Design and implement a range of routines and practices (e.g. research, networking, data analytics, client feedback) which will identify opportunities for product enhancement.
- Be able to provide support to the operations and production teams.
- Have a basic understanding of all the hardware, software and firmware that the product is made up of.
- Understand all the business rules.
- Develop test packs for the product/s.
- Take responsibility for all testing of the product.
- Maintain all documentation related to the product/s.
- Be able to interface with customers and senior management.
- Manage the change control for the product/s.
- Manage the relationship with the supplier/s
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Minimum Requirements:
- Matric, with the relevant post-matric qualifications.
- A wide range of technical product knowledge is essential.
- Excellent level of competence in Excel, Word, and Outlook.
- Strong oral and written communication skills.
- Ability to work under pressure and meet targets and deadlines.
- Able to work and lead a team effectively in a complicated environment.
- Good analytical and problem-solving ability.
- Ability to liaise professionally with personnel at all levels.
Key Performance Areas: (not totally inclusive)
- Ensure the daily operations within the department.
- Manage, direct, and monitor the performance of the returns and the RMA team.
- Effective liaison, support, and assistance to various departments
- Reporting on a weekly basis or as otherwise required
- Training and mentoring and performance reviewing of staff.
- Oversee the supply of reliable refurbished spares to the Boot Stock department.
- Monitor quality of workmanship with a reduction in repeat calls
- Ensure all SLAs are met - 72-hour turnaround time to supply Operations.
- Monitor all ‘out of workshop’ repairs with suppliers (e.g. Julong, GPT and GVV)
- RMA Stock control min/max levels in dispatch and re-ordering of stock.
- Controlling and planning staff leave.
- Investigate problems occurring in the field and report on findings (dead on arrivals).
- Make sure all transfers happen every day.
- Monitor Key Performance per individual.
- Monthly evaluations on stock consumption
- Ensure compliance with group policies.
- Ensure the performance of preventative maintenance.
- Quality control, reporting, and analysis.
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QUALIFICATION & EXPERIENCE:
- Matric or relevant qualification
- Customer Service experience in a Call Centre environment
- Experience in people management / supervisory role
RESPONSIBILITIES &DUTIES:
1. Customer Interaction
- Answer inbound calls and assist customers with their inquiries
- Respond and resolve written and web correspondence received from customers
- Action and update the customer requests on Listener
- Responsible for taking ownership fro escalated queries, ensuring resolution and follow up with customers
2. Team Management
- Manage the delivery of team service level expectations, quality and productivity targets and indicators
- People management, including all HR related issues as well as staff development
- Call monitoring, coaching and feedback, responsible for the delivery of superior customer experience in every call
- Training, development and coaching of staff
- Motivation, leadership for a team developing future leaders
- Conducting performance appraisals for the team
- Work very closely with the team members to solve customer queries
- Scheduling / resource planning – forecasting to ensure sufficient number of age
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Minimum Requirements
- Relevant Qualification - Relevant Degree and extensive IR Experience
- 5 years relevant work experience, 2 of which should at least be in a unionized environment
- Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
- Understanding of the Labour Court process and appearances
- Handling of union issues and wage negotiations at various levels
- Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail
- Must be willing to travel - own reliable transport
Duties & Responsibilities
- Reporting
- Manage disciplinary statistics — Department of Labour submission purposes - monthly for final report to be submitted
- Monthly reporting of National Employee Relations statistics
- Weekly reporting of Employee Relations activities and action plans
- Management of the reports submitted by Investigators and Ombudsman-tracking of open cases on a weekly basis and reports to be submitted in this regard and adhering to timelines.
- Reports submitted to and by investigators - to ensure full compliance and adherence to basic fundamentals in relation to the concern raised- as and when reports are received
Project Management
- Advise and management of all retrenchment and structural changes within the region as and when occurs
- Consultation processes to be completed within the relevant time periods
- Manage grievances received within region to ensure compliance with code of good practice and other related polices
- Provide advice to management on ER related matters and disciplinary procedures
- Manage appeals procedure
- Industry benchmarking in relation to conditions of employment and union activity of industry competitors per function of the business
- Conducting of IR Training as per National Training Schedule and regional requirements
- Manage Labour Court matters as a liaison with external attorneys
- Management of strikes and labour unrest interventions
- Analysis of the nature and trends in respect of ER Related Matter/s and drive intervention/s of corrective measures
- Support the management of Department of Labour visits and execution of activities
Management of internal and external stakeholders
- Provide advice with relation to Contracts of Employment, Terms and Conditions of Employment and restructuring workforce planning
- Interaction with line managers in order to improve diversity within the workplace
- Drafting of recommendations
- Having a tracking mechanism of those concerns being addressed by line management
- Liaise with HR field and Learning and Development regarding EAP alignment within the company and the plan of action thereof.
Union activity
- Form sound relationships with union representatives and drive climate within the Operations Business.
- Having measures in place to ensure proactive notification of staff concerns and action points.
- Management of Union Membership within the company on a monthly basis
- Conduct/Coordinate Employee Engagement sessions in order to be aware of the climate within the business and promote a healthy working culture
- Negotiation and attendance of union meetings
- Establish and co-ordinate management/employee/union communication to promote a healthy working culture
- Address and respond to union correspondence
- Establish employee concerns to potentially reduce union membership and activities
- Customer focus
- Directing others
- Address all union issues and grievances
- Enter into and manage union negotiations regarding issues that may arise.
- Attend to meetings and consultations with unions on all issues within FADT Coastal
- Manage union correspondence and issues on a daily basis within FADT Coastal
Internal customer services
- Handling of "walk in” complaints and service requirement from internal departments.
- Suspensions
- BCEA advice to HR Managers and or Line Managers
- LRA and EE advice
- Disciplinary hearings for administration departments
- All "walk in" should be dealt with as a priority
- Tracking of "walk in" customers and consultations to be reported on weekly
CCMA & BARGAINING COUNCIL
- Management of all CCMA & Bargaining Council cases for Fidelity Group where required including legal drafting and appearances in conciliations and arbitrations.
Legal and legal compliance
- Compliance and governance for Fidelity Group
- Drafting, vetting, and negotiating of agreements both in the commercial and labour environments
- Drafting of legal opinions
- Ensuring compliance with Court rules and Regulations
- Liaising with external attorneys
- Managing external advisors
- Engagement with Internal stakeholders across Fidelity Group.
- Implement legally compliant best business practices and policies in order to protect the organization from regulatory and or legal action
- Ensure continuous process improvement to enable effective operational processes
- Provide expert recommendations that are technically accurate and timeous
- Minimise potential financial losses through identifying, assessing, and mitigating risk
- Identify, manage, and mitigate, where possible, the function's operational risks in order to provide assurance to the business
- Attend to ad-hoc legal functions and advise across Fidelity Group
- Draft and attend to all Labour Court and Labour Appeal Court matters within Fidelity Group
Ad-hoc
- Assisting with other ad-hoc tasks, analysis, and projects as and when required
- Monitor internal labour relations trends and submit relevant reports
- Advisory capacity related to all employee concerns and management to HR personnel
- Keep up to date with current ER legislation and ensure this is aligned with company's Employee Relations policy
- Ensure that all ad-hoc duties are completed within the specified time period
- Time Management
- Attend to retrenchment consultations
- Attend to chair disciplinary hearings
- Attend to chair grievance hearings
- BCEA and Labour advice to HR, Line Managers, and employees
- LRA and EE advice
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Minimum Requirements:
- Grade 12/ Matric Certificate
- Code 8 Driver's License
- At least 5 years’ experience with the Fleet Industry.
- Proficiency in MS Word.
- Strong Excel knowledge is essential.
- Ability to liaise professionally with Suppliers, personnel, and management at all levels.
- Ability to work without supervision, under pressure and meet strict deadlines.
- Ability to work extended hours.
- Knowledge of South African Transport Legislation.
- Knowledge of Health and Safety Legislation and compliance.
- Report writing skills.
- Communication skills.
- Excellent verbal and written communication.
- Must be willing to travel.
Key Performance Areas (Not totally inclusive):
- Keep and maintain records of the Sasol Fleet Operations.
- Carry out Weekly Vehicle Inspections.
- Carry out Quarterly Physical Verifications of the Sasol Fleet.
- Capture and Process Repair & Maintenance Quotes on GreenFleet Management System.
- Maintain Vehicle Service and License Schedules.
- Keep and Maintain record of Drivers and Driver Qualifications based at Sasol.
- Receive and mail Daily Exception Alerts to relevant Managers.
- Deal with any Sasol Fine queries and Department audits.
- Manage the Groups Driver Authorisation Compliance Database.
- Manage Group Awareness as to Hazardous Material / Waste in the Fleet Space.
- Quality checks.
- Carry out at least one Branch visit per Month.
- Send out Weekly Approved Driver/s Report.
- Attend all meetings where and when required.
Job Specification: Asset Management
- Prepare daily CAPEX report
- Prepare monthly CAPEX expenditure report (EXCO report)
- Create assets numbers.
- Create Asset Registers and maintain daily.
- Knowledge and understanding of the Procurement Process.
- Obtain fleet numbers from the Fleet Department.
- Process all assets acquisition.
- Disposing and transferring assets.
- Preparation of GL recons on Greenline system.
- Reconciliation of the Assets clearing accounts.
- Perform physical verification of assets and assets tagging.
- Take stock of the occurrences at the auction
- Maintain the Property rental / Lease register
- Assisting auditors with year- end and interim audit
Purchase Orders
- Manual orders will be created and sent to suppliers from time to time.
- Once order has been sent to the supplier, confirm current stock, expected delivery date or lead times and communicate this information to the Procurement manager as well as the customer.
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Minimum Requirements
- Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential
- Matric and tertiary qualification preferred
- Experience with working on gardens preferred
- Exposure to selling of a service will be advantageous
- Exposure to Industrial Relations on a shop floor level will be advantageous
- Preferably from a sales/operations background
- Computer literate (MS Office, must have good excel skills)
- Valid driver’s license
- Ability to work flexible hours as required
Job Specification
- Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
- Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
- Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
- Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
- Promptly attend to daily messages and complaints
- Ensure that staff is informed of changes that affect them with regard to Company policies
- Prepare contingency plans for strikes and stay-aways
- Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
- Adhere to Company policy and procedure (retrenchment, promotion, etc.)
- Carry out regular inspections at all sites
- Attend certain regular meetings with clients. Where these meetings need to be minuted, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
- Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
- Promote the Company’s full range of non-recurring business (specials).
- Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
- Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
- Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
- Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department
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Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
- Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)
DUTIES:
- Holding of inspection parades on a daily basis
- Assess training requirements of shift on a monthly basis.
- Always maintain a high level of discipline on the shift
- Attend to all disciplinary actions as needed.
- Planning of the shift leave/on a leave chart for each
- Assist the area manager with interviews of potential candidates for employment as requested.
- Administer time sheets and overtime of personnel on a monthly basis.
- Administer performance bonuses of personnel on a monthly basis.
- Merit assessment of all personnel on a cycle basis
- Recommending of leave (Annual/sick/compassionate/study as requested
- General well-being of all personnel at all times.
- Take full control and management over all the Hubs.
- Always ensure the efficient planning and performance of these Hubs
- Always ensure that these Hubs are fully manned and operated.
- Reporting of availability of vehicles to Area Manager and Fleet Controller on a daily
- Planning of services, routine maintenance, etc. on an on-going basis
- Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
- Immediate completion and handing in of all MVA forms.
- Always ensure that the vehicles are clean at every shift.
- Keep control over and recording of all firearms on a daily basis.
- Always ensure that the firearm register is kept up to date.
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Minimum Requirements
- Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential.
- Matric and tertiary qualification preferred.
- Experience with working on gardens preferred.
- Exposure to selling of a service will be advantageous.
- Exposure to Industrial Relations on a shop floor level will be advantageous.
- Preferably from a sales/operations background
- Computer literate (MS Office, must have good excel skills)
- Valid driver’s license
- Ability to work flexible hours as required.
Job Specification
- Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
- Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
- Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
- Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
- Promptly attend to daily messages and complaints
- Ensure that staff is informed of changes that affect them with regard to Company policies
- Prepare contingency plans for strikes and stay-aways
- Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
- Adhere to Company policy and procedure (retrenchment, promotion, etc.)
- Carry out regular inspections at all sites
- Attend certain regular meetings with clients. Where these meetings need to be minuted, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
- Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
- Promote the Company’s full range of non-recurring business (specials).
- Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
- Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
- Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
- Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department
go to method of application »
Minimum Requirements
- Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential
- Matric and tertiary qualification preferred
- Experience with working on gardens preferred
- Exposure to selling of a service will be advantageous
- Exposure to Industrial Relations on a shop floor level will be advantageous
- Preferably from a sales/operations background
- Computer literate (MS Office, must have good excel skills)
- Valid driver’s license
- Ability to work flexible hours as required
Job Specification
- Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
- Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
- Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
- Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
- Promptly attend to daily messages and complaints
- Ensure that staff is informed of changes that affect them with regard to Company policies
- Prepare contingency plans for strikes and stay-aways
- Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
- Adhere to Company policy and procedure (retrenchment, promotion, etc.)
- Carry out regular inspections at all sites
- Attend certain regular meetings with clients. Where these meetings need to be minuted, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
- Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
- Promote the Company’s full range of non-recurring business (specials).
- Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
- Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
- Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
- Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department
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Minimum Requirements:
- Clear criminal record
- Excellent communication skills
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 5 years’ experience in technical/ maintenance work
- Must be able to work unsupervised
- Must have knowledge of different types of vehicles
- Must be familiar with camera’s, biometrics, and electrical fences
- Valid drivers license
- Own transport is an advantage
- Must be willing to travel and work extended hours when required
- Auto Electrician experience
Job Specification (not totally inclusive):
- Diagnosing electrical issues and vehicle security systems
- Checking and replacement of the required wiring of the vehicle system
- Proficient in Auto- Electrician work
- Must have sound knowledge
- Compiling paperwork for each vehicle
- Replacement of broken keypads
- General maintenance
- Repairing aircons
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Minimum Requirements:
- Clear criminal record
- Excellent communication skills
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 5 years’ experience in technical/ maintenance work
- Must be able to work unsupervised
- Must have knowledge of different types of vehicles
- Must be familiar with camera’s, biometrics, and electrical fences
- Valid drivers license
- Own transport is an advantage
- Must be willing to travel and work extended hours when required
- Auto Electrician experience
Job Specification (not totally inclusive):
- Diagnosing electrical issues and vehicle security systems
- Checking and replacement of the required wiring of the vehicle system
- Proficient in Auto- Electrician work
- Must have sound knowledge
- Compiling paperwork for each vehicle
- Replacement of broken keypads
- General maintenance
- Repairing aircons
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Key Responsibilities:
- Managing the GRIR and ensuring this kept at a minimum
- Ensuring the AP clerks request supplier statements timeously in order to submit payment reconciliations, reconciling between statement and SAP vendor line activity report
- Managing the AP Ageing by ensuring that no items are evident in 90 and 120 days without acceptable explanations
- Managing all debit balances evident on the AP Ageing each month unless acceptable explanation is provided and approved my Management
- Assisting with queries and old outstanding invoices evident on Supplier statements where applicable
- Managing the process to ensure all invoices are paid within contractual payment terms
- Managing the process to ensure no vendor accounts are under threat of suspension
- When liaising with business, all means of communication for query resolution is required, particularly face-to-face interaction where possible in order to ensure accurate and speedy resolution of said queries
- Managing the process to ensure all processes and policies are adhered to pertaining to the P2P process
- Checking of payment files (DME) in SAP and ensuring the accuracy of these prior to submission to Cashbook
- Managing the process to ensure filing of all payments are kept up to date as prescribed by Management
- Managing the process to ensure the Open PO report is sent to the business and follow up to ensure that all old PO’s are closed in the SAP system
- Assisting with all Audit queries when require
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Main purpose of job:
- Source and sell armed monitoring and armed response agreements to potential new customers
- Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
- Achieve and exceed monthly sales targets for new customers and hardware sales
Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence and own reliable vehicle
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
Method of Application
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