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  • Posted: Jul 10, 2023
    Deadline: Not specified
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    Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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    Inventory Systems Manager (Port Elizabeth)

    • As Inventory and Systems Manager your role is to ensure that all warehouse operations are efficient, effective, and meet the needs of your stakeholders. You have a varied set of responsibilities that range from developing objectives and processes to managing teams, infrastructure, and systems.

    Responsibilities:

    • Manage and supervise the Inventory and Systems Team
    • Develop clear objectives defining a strategy for the department, along with the Head of Supply Chain (short and medium term)
    • Develop processes and communications for the business indicating each stakeholder’s requirements and expectations (SLA’s where required)
    • Develop and implement plans for improving warehouse processes and systems.
    • Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations (GMP/ GWP aligned standards)
    • Daily stock accuracy with ERP alignment
    • Investigate stock variances between system and physical balances.
    • Ensures staff execute processes and procedures compliance as prescribed by the company. Inspects and ensure completed documentation for accuracy and completeness.
    • Daily management of Message Queues
    • Drive stock destruction processes
    • Monitor and report on cycle count execution.
    • Warehouse Master Data Audit and clean-up Manage Warehouse staff and drive shift performance against key metrics, focussing on SHE, QSMR, Finance, Governance, Customer service.
    • Assist with providing information for the development of budget and plans, annually and oversee adherence.
    • Ensure GMP and GDP compliance in all Warehouse operations, audit preparations and participations, contribute to updating of SOP’s and training of staff.
    • Manage projects, testing, implementation, and user training.
    • Meet/Consult/Engage and build relationships with all stakeholders to determine reporting, analytical and service requirements.
    • Management of strategies, goals, objectives, metrics, KPI’s, Governance, Risk and Compliance aspects.
    • Provide Head of Supply Chain with daily, monthly, and quarterly reporting and warehouse metrics.
    • Identify opportunities and risks impacting the organization, requiring research or analysis, and provide actionable recommendations potentially impacting overall profitability and/or revenue performance
    • Ensures data integrity, testing of system changes, report writing, and analysing data flows for process improvement opportunities.
    • Works closely with a variety of internal clients and partners within all functional areas of the business to ensure cross functional technical systems are fully integrated and maintained.
    • Manage staff in relation to overtime, absenteeism and IR matters
    • Manage the Inventory and Systems Team in respect of infrastructure, systems, reporting and analytics platforms to ensure efficiencies and optimisation for effective service delivery.
    • Follow HR procedures.
    • Prepare schedule for staff; ensure that proper staffing levels and employee skill levels are optimized.
    • Develop, implement, and clearly communicate performance metrics to all employees.
    • Utilize performance management tools such as coaching and performance reviews to provide continuous feedback and identify development needs.
    • Assist in any tasks, answer questions, and monitor activities of Staff.
    • Ensure a culture of continuous development – encourage a learning and growth mindset amongst teams Manage cycle counting, receiving, testing, storing, handling, and shipping, while continually seeking feedback and improving processes to ensure the customers’ expectations are exceeded every day.
    • Manage warehouse layout and space requirements and inventory to prevent loss or damage to ensure full optimization.
    • Implement systemic processes to take account of inventory levels, supplies, stock turnover and ageing.
    • Implement & monitor processes to identify/escalate discrepancies in inventory records and monitor effective and fast stock movement.
    • Manage stock to ensure that stock levels match requirements within the constraints of working capital affordability and cash budgets.
    • Deliver operational efficiencies and reduce downtimes and delays in the whole supply chain process.
    • Build and drive inventory and system health.

    Requirements
    Background and Experience

    • Bachelor’s degree in Logistics or similar
    • 5-7 years’ experience in Supply Chain
    • Proven Experience in a leadership role with oversight of multiple staff
    • SAP Knowledge will be an added advantage Specific job skills
    • Strong Analytical mindset
    • Strong Industrial Relations knowledge
    • Reporting and metrics development and analysis
    • Strong problem-solving techniques
    • Collaborative approach
    • Flexible and Adaptive to change
    • Influencing and conflict resolution skills
    • Customer Services and interpersonal relationship skills
    • Active listening and learning
    • Judgment and decision making
    • Project management
    • Time management
    • Good, solid Presentation skills Skills and attributes
    • A sound knowledge of relevant quality working standards & safe working procedures as well as the requirements of the Health and Safety legislation (OHS Act/ ISO standards), also including GWP and / or GMP, GDP and safe work practices.
    • Proficient in Microsoft Office suite (incl. excel), warehouse management systems, and database systems
    • Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations
    • SAP / EWM Knowledge Advantageous
    • Effective Root Cause Analysis, problem solving and driving Corrective and Preventative measures Competencies
    • Performance Driven
    • Create the Future
    • Accountability / Ownership
    • Develops talent, teamwork.
    • Communicate effectively.
    • Lead and influence others
    • Continuously grow and develop.
    • Contribute special expertise.
    • Take action with integrity.

    go to method of application »

    Industrial Engineer (Port Elizabeth)

    Overview

    • Lead and support Continuous Improvement (CI) and Operational Excellence initiatives.

    Responsibilities

    Process alignment

    • Develop and publish deadlines, targets and measures, and communicate departmental targets and outputs
    • Plan, prioritise and review technical plans for the improvement of production and facility equipment
    • Facilitate meetings to analyse process input variables and interpret impact upon customers’ needs
    • Develop and update process documentation and training materials to support new or modified processes
    • Evaluate, justify and qualify changes in existing processes or process equipment
    • Review production information to understand methods and activities in manufacturing and services.
    • This includes, but is not limited to, production schedules, process flows and engineering specs.

    Project management and coordination

    • Manage CI, site loss elimination and lean improvement projects to provide greater value, implementing relevant tools and processes
    • Provide technical support to SCM, writing technical specifications

    Continuous improvement (CI)

    • Focus on measurable quality, service and cost improvements
    • Work with departments to develop training material pertaining to processes, raw materials, equipment operations and operator safety
    • Elicit production and operational issues from operators
    • Troubleshoot, diagnose and resolve equipment, manufacturing process and facilities issues Standardise/ modify existing manufacturing processes to increase robustness, reliability, and compliance and reduce production costs, lead times, inventories, downtime and waste
    • Implement and monitor corrective action and innovative action within set target dates
    • Design control systems to minimize and resolve production issues and project costs

    Reporting

    • Prepare technical reports for all work performed
    • Present process-related data and communicates issues related to projects for review and discussion

    Requirements

    Skills Required

    Background/experience

    • At least 3-5 years' relevant manufacturing experience
    • National Diploma in Industrial Engineering or related discipline
    • At least 1 years Project Management Experience
    • At least 2 years Lean Manufacturing Experience

    Specific job skills

    • Computer literacy
    • Strong mechanical and process skills and a good working knowledge of control, logic and operational principles
    • Problem solving and action planning skills
    • Oral and written communication skills
    • Understanding of variable and period costs

    Competencies

    • Meeting Deadlines
    • Finalising Outputs
    • Making Decisions
    • Customer Awareness
    • Interrogating Information

    go to method of application »

    Production Pharmacist (Aspen Office In South Africa)

    Overview

    • Monitor manufacturing compliance to GMP and statutory requirements
    • Monitor adherence to guidelines, procedures and document controls
    • Deliver expected productivity targets as per business requirements
    • Related administrative tasks
    • Serve as back up to Team Leader on shift

    Requirements

    Responsibilities

    Planning and Procedures

    • Plan and prioritise daily, weekly and monthly activities
    • Determine, request and use resources/ assets optimally

    Inspections and Verifications

    • Verify schedule 5 products
    • Verify certified clean status of rooms and equipment
    • Verify, review and approve verification of measuring equipment performance, calibrations and sampling, and dispensing of materials

    Line & Production processing

    • Perform, review and approve line sign-on’s, closures and clearance authorisations
    • Perform, review and approve batch reconciliations to product specifications and quality
    • Ensure production process adherence to standards and specifications

    Process and system improvements

    • Manage, review and approve change control programs and deviations/ concessions comply to standards and specifications
    • Manage and resolve customer complaints
    • Optimise processes and identify gaps in policies/ procedures
    • Drive CAPA investigations in area of focus

    Compliance & Auditing

    • Perform and review shift GMP checks, environmental checks, and agent expiry dates, and ensure continued compliance
    • Verify good document practice as per SOP and regulation
    • Verify the identity of bulk product and printed packaging materials, and conduct intermix checks to assess uniformity
    • Verify IPCs are in line with product quality and specifications
    • Review and approve preliminary batch records
    • Audit logbooks and systems

    Troubleshooting

    • Investigate deviations and concessions, and assess risk
    • Raise deviations and implement corrective action
    • Raise maintenance notifications as and when required

    Training and technical expertise

    • Train new Pharmacists and PMAs on SOPs in transition period
    • Identify refresher or awareness training needs

    Administration & Record keeping

    • Complete batch records and labels
    • Complete deviation forms as required
    • Query documents and sign off declarations
    • Perform and verify calculations in BMR
    • Maintain and update records and systems as required
    • Retrieve supporting documentation and records to facilitate and support query resolution

    Skills Required

    Background/experience

    • BPharm Degree
    • 1-3 years’ related work experience
    • Pharmaceutical manufacturing experience
    • Registration with Pharmacy Council

    Specific job skills

    • Comprehensive knowledge of pharmaceutical manufacturing, standards and compliance requirements
    • Ability to interpret and implement policies, processes and objectives

    Competencies

    • Information gathering
    • Interrogation Information
    • Meeting deadlines
    • Finalising output
    • Taking action

    go to method of application »

    Medical Science Liaison - Iron Deficiency (On-Site) (Gauteng)

    OBJECTIVE: 

    • Key objective is to provide clinical and scientific advice to Healthcare Professionals (HCPs) on Aspen Iron Deficiency products and Oncology products, to enable the delivery of company’s strategies and objectives. Be the lead internal medical expert for the brands and concepts as well as marketing activities. To collaborate with external medical stakeholders’ e.g., medical experts, research/scientific organizations, service providers, health authorities, Universities, Blood banks, Societies etc. To be the key point of contact for the regional marketing, regulatory, and sales functions with regard to medical inquiries and the review and approval of promotional material. Have a strong understanding of the funding and reimbursement landscape to lead funder-based discussions.

    MAIN DUTIES:

    Key Responsibilities:

    • Field based role that provides medical and clinical expertise in priority therapeutic areas and builds CLIENT scientific leadership.
    • The role focuses on the development of professional relationships with Key External Experts (KEEs), building deep scientific understanding of CLIENT compounds by engaging KEEs in clinical research, ESRs, scientific exchange meetings and advisory board meetings.
    • In addition, the MSL will have input into Brand Strategy and Life Cycle Management (LCM) and implementation of medical activities aligned with brand strategy.
    • Further accountabilities include delivery of medical education and clinical support to Health Care Professionals (HCPs) and training of sales teams.
    • Provision of current scientific support to the staff in defense of our products and concepts/strategy
    • Develops product training modules and presentations for the medical sales team.
    • Identify HCPs with the scientific expertise to collaborate on forward thinking medical projects identified in strategic brand planning.
    • Provides expert medical advice and customer insight to contribute to the development and delivery of brand strategy and operational plans.
    • Contributes to the business by ensuring compliance with regulations and Aspen’s guidelines and policies.
    • Provides the scientific input and expertise in the concept development and design of all promotional materials and events.
    • Reviews and approves all promotional materials and activities and related outputs with responsibility for suitability of documentation and scientific accuracy.
    • Attendance of relevant Medical and Scientific meetings/conferences locally and internationally
    • Provides scientific support to assist in funder-based discussions
    • Identify key stakeholders and product advocates that understand Pharmacoeconomics to be able to lobby funder into suitable action that can benefit patients’ needs and lead to cost saving measures
    • Liaising with internal and external stakeholders to drive common understanding and to formulate strategies to improve patient access.

    Requirements

    SKILLS AND COMPETENCIES:

    • Good MS Office skills
    • Relationship Building
    • Delivery Focused
    • Team Player
    • Action orientated/ Sense of urgency
    • Integrity
    • Strong initiative
    • Results orientated
    • Strong problem solving ability
    • Excellent organizational skills and demonstrated ability to work in a self-directed manner.
    • Excellent interpersonal, leadership and teamwork
    • Excellent interpersonal communication, presentation and negotiation skills

    QUALIFICATION AND EXPERIENCE:

    • Matric/ Grade 12
    • Masters Level, BPharm or PHD qualification
    • 2-7 years’ experience as a Medical Science Liaison
    • Experience within Women’s Health, Gastroenterology and Hematology will be an advantage
    • Current familiarity with healthcare environment including key opinion leaders, academia, the medical community, Blood Banks, patient needs and related dynamics.
    • Demonstrated expertise in synthesizing scientific information and communicating it effectively at peer level with HCPs.
    • Fluency in English (both oral and written)

    go to method of application »

    Detail Sales Representative - Respiratory Hybrid (Western Cape South, Infield) (Western Cape)

    Objective: 

    • To promote and generate sales on key product portfolios to pharmacies on both ethical and generic ranges. In addition to mentioned objective, the position will also be responsible for building and maintaining strong business relationships with pharmacy decision makers, in order to drive net sales revenue.

    KEY RESPONSIBILITIES

    • Achieve and exceed set sales targets. (Sales vs Budget)
      • Constant monitoring  and driving of sales from customers, scripting from doctors and sales from pharmacies in order to meet set targets.  Sales to be driven at customer level by affective scientific detailing and use of marketing material.
    • Plan - Pre-call planning  on RepWise and daily
      • To be done weekly on Repwise and daily prior to the customer call.  This will ensure that you are prepared for the call. If you have a manager working with you for the day, your pre-call planner must be emailed to the relevant manager, the evening before. Review the available data (Impact Rx, Z-more reports, Shortfall reports, SSD, QlikSense and Swift etc).  
    • Achieve Call Rate and CPA objectives
      • See the required number of customers on a daily basis to achieve call rate and at the correct frequency to achieve call plan adherence.
    •  Capture daily calls and activities on Rep Wise.
      • Comms to be done, or as specified by the business. Final Comms to be done after the last call for each day
    • Conduct Doctor or pharmacy activities in line with compliance and regulatory standards.
      • Complete the required number of pharmacy trainings and Doctor/pharmacy activities as required per business and territory requirements

    Requirements

    Knowledge:

    • Proficiency in Microsoft applications
    • A sound understanding of the pharmaceutical industry
    • Comprehensive understanding of business procedures. 

     Skills and Attributes:

    • Effective scheduling and attending of appointments and activities with Healthcare practitioners (Doctors & Pharmacies etc) in order to influence sales and meet sales targets.
    • Implementing of strategies to drive sales and growth in territory
    • Maintain a solid working relationship with customers and colleagues.
    • Territory and customer analysis in order to identify gaps and opportunities to be acted upon.
    • Excellent analytical skills to review available data
    • Clear communication skills both verbally and written.
    • Strong capabilities in logical reasoning in order to address and resolve queries and issues
    • Influencing and negotiation skills.
    • Forward thinker with the ability to work independently as well as to work as a team player.
    • Good administrate skills in order to ensure that tasks are completed accurately and timeously.
    • Strong work ethic.
    • Establishes and maintains positive relationships (mutual trust and respect) with customers and other stakeholders.
    • Good product knowledge and the ability to utilise detail material with the correct scientific messaging in order to drive sales

    EDUCATION & EXPERIENCE

    • Matric
    • A valid driver’s license
    • Tertiary qualification or certified sales profession certification would be an advantage.
    • Proficiency in Microsoft applications
    • Minimum 2 or 3 years proven track record in a sales environment 

    go to method of application »

    Group Investor Relations Analyst (Durban North)

    JOB PURPOSE

    • The role’s principal accountabilities will be to work alongside the Group Investor Relations Manager (GIRM) to represent the Group to the global financial community. The role is wide-ranging, fast-paced and will require information analysis, to ensure a complete and consistent message for investors.

    KEY PERFORMANCE AREAS

    Investor targeting/analyst engagements

    • Contributes, maintains, monitors and assists with the coordination of the company's investor relations plan, calendar and database of investors/analysts and of interactions together with the GIRM noting gaps in activity
    • Keeps abreast of conferences and other events which management may choose to attend in order to provide regular contact with shareholders and key underweight and non-holding investors
    • Maintain a database of common queries, themes from buy-side and sell-side analysts including responses to ensure consistent messaging and to brief GIRM for Q&A deck

    Use of analytical skills and competencies

    • Utilize technical competencies to monitor and analyse sell-side analyst reports, fact check and summarize for review by the GIRM. Interrogate report for accuracy and relevance
    • Maintains a thorough understanding of the performance drivers behind Aspen’s financial results to provide input to analysts forecasts of future company performance
    • Monitor Company peer group activity and issues impacting the sector including reviewing key financial, strategic and operational fundamentals of Company peers to ensure relevant peer group is maintained and for sector reporting to the Board
    • Understand Aspen’s relative performance to support communication with the sell-side
    • Assist in updating the Company’s internal financial model

    Event management: planning and coordination of conferences, road shows, earnings conference calls, and investor meetings

    • Communicate with brokers/sponsors regarding the scheduling of meetings in accordance with investor targeting strategy in order to ensure events are an efficient use of management time
    • Coordinate with internal travel and events desk to ensure logistical requirements of all events are met according to the Investor Relations specification
    • Together with the Group Communications Manager, maintain the stakeholder database/distribution list for events in order to manage the communication of invites & RSVP’s for events
    • Coordinate with Group Communications manager the timely distribution of Investor Relations supporting materials for all events on relevant platforms (Company website)

    Contribute to broader team success

    • Monitor IR best practices and identify opportunities to enhance and improve internal and external processes.
    • Monitor ESG Investor Relations best practice, for inclusion into the IR strategy
    • Contribute to IR section of the website
    • Build relationships and collaborate across the broader finance and corporate communities as well as with different business units

    Requirements

    JOB REQUIREMENTS

    EDUCATIONAL QUALIFICATIONS & EXPERIENCE

    • BCom Finance/Business Science or related qualification 
    • Studying towards CFA/CA preferred
    • Finance, stakeholder engagement, results processes and preparation of financial communication, co-ordination of events

    SPECIFIC EXPERIENCE, KNOWLEDGE AND REGISTRATIONS 

    • 3-5 years of post B degree in an analytical role. Equity research or banking experience preferred

    WORK-SPECIFIC SKILLS & EXPOSURE

    • Excellent written, verbal and communication skills
    • Strong computer skills (excel, powerpoint, word)
    • Strong understanding or and experience with spreadsheet modelling 
    • Good knowledge of data management and financial statement analysis

    SKILLS AND ATTRIBUTES 

    • Extremely reliable and customer centric
    • Ability to manage projects 
    • Enthusiasm for the task, personal drive and an initiative to learn and offer ideas;
    • Practical and hands-on approach to problem solving, taking ownership of issues and driving timely resolution
    • Ability to handle pressure and dealing calmly with demanding counter-parties
    • Strong analytical, financial skills
    • Detail-oriented with ability to step back and challenge data and results
    • Passion for business and stock markets
    • Excellent interpersonal & organization skills
    • Performance driven, results orientated, accountability and ownership
    • Communicates and manages conflict effectively  
    • Demonstrates a passion for Aspen and the industry
    • Desire to continuously grow and develop
    • Financial markets, Desktop valuations, industry and business

    KNOWLEDGE

    • Financial markets, Desktop valuations, industry and business

    ASPEN COMPETENCIES 

    Business

    • Performance driven, results orientated, Accountability and Ownership

    People

    • Communicate effectively, manages conflict effectively

    Self

    • Demonstrates a passion for Aspen and the industry, continuously grow and develop

    go to method of application »

    Detail Sales Representative - CNS (SG North, Infield) (Gauteng)

    Objective: 

    • To promote and generate sales on key product portfolios to pharmacies on both ethical and generic ranges. In addition to mentioned objective, the position will also be responsible for building and maintaining strong business relationships with pharmacy decision makers, in order to drive net sales revenue.

    KEY RESPONSIBILITIES

    • Achieve and exceed set sales targets. (Sales vs Budget)
      • Constant monitoring and driving of sales from customers, scripting from doctors and sales from pharmacies in order to meet set targets.  Sales to be driven at customer level by affective scientific detailing and use of marketing material.
    • Plan - Pre-call planning on RepWise and daily
      • To be done weekly on Repwise and daily prior to the customer call.  This will ensure that you are prepared for the call. If you have a manager working with you for the day, your pre-call planner must be emailed to the relevant manager, the evening before. Review the available data (Impact Rx, Z-more reports, Shortfall reports, SSD, QlikSense and Swift etc).  
    • Achieve Call Rate and CPA objectives
      • See the required number of customers on a daily basis to achieve call rate and at the correct frequency to achieve call plan adherence.
    •  Capture daily calls and activities on Rep Wise.
      • Calls logged, closed and Comms to be done, or as specified by the business
    • Conduct Doctor or pharmacy activities in line with compliance and regulatory standards.
      • Complete the required number of pharmacy trainings and Doctor/pharmacy activities as required per business and territory requirements

    Requirements

    Knowledge:

    • Proficiency in Microsoft applications
    • A sound understanding of the pharmaceutical industry
    • Comprehensive understanding of business procedures.

     Skills and Attributes:

    • Effective scheduling and attending of appointments and activities with Healthcare practitioners (Doctors & Pharmacies etc) in order to influence sales and meet sales targets.
    • Implementing of strategies to drive sales and growth in territory
    • Maintain a solid working relationship with customers and colleagues.
    • Territory and customer analysis in order to identify gaps and opportunities to be acted upon.
    • Excellent analytical skills to review available data
    • Clear communication skills both verbally and written.
    • Strong capabilities in logical reasoning in order to address and resolve queries and issues
    • Influencing and negotiation skills.
    • Forward thinker with the ability to work independently as well as to work as a team player.
    • Good administrate skills in order to ensure that tasks are completed accurately and timeously.
    • Strong work ethic.
    • Establishes and maintains positive relationships (mutual trust and respect) with customers and other stakeholders.
    • Good product knowledge and the ability to utilise detail material with the correct scientific messaging in order to drive sales

    EDUCATION & EXPERIENCE

    • Matric
    • A valid driver’s license
    • Tertiary qualification or certified sales profession certification would be an advantage.
    • Proficiency in Microsoft applications
    • Minimum 2 or 3 years proven track record in a sales environment

    go to method of application »

    QS Pharmacist (Port Elizabeth)

    Overview

    • Performs product recipe functions (BOM, routing, master data management, master batch record creation, validation and change management) in MES
    • Coordinates and supports administrative functions within QS

    Responsibilities

    • QS coordination and support
    • Provide QA IT systems support
    • Ensure manufacturing processes, duties and activities are designed according to GMP and regulatory requirements
    • Perform process evaluation, including reporting of process and system deficiencies and following up on corrective actions

    Master data management

    • Define and manage critical data relating to quality
    • Ensure adherence to product master data standards Master batch record (MBR) creation and validation
    • Create new item IDs on the ERP
    • Create and maintain precise, detailed and compliant manufacturing instruction/ description documentation on the system
    • Check that MBRs contain all pharmaceutically relevant data, including input material list, valid SOPs, detailed work instructions, process data/ steps (e.g. IPCs, CPPs, CQAs)
    • Ensure that MBRs are GMP compliant
    • Ensure proper MBR change controls in process compliance Procedure and document compliance
    • Align engineering and QA policies and configure system for cleaning and hold times, maintenance, calibration, and equipment tares
    • Implement quality manuals and policies
    • Conceptualise, initiate and author SOPs and process documents Identify, process and store records and review output documents
    • Conduct reviews of protocols for product launches Audits and reporting
    • Conduct root cause analysis and risk assessments and report
    • Participate in QMS monthly and annual reviews
    • Conduct and report on statutory external (regulatory) audits Planning and operational support
    • Provide technical and operational input during drafting of quality plans and procedures specific to unit
    • Request, allocate and monitor the use of MES related assets and resources for the fulfilment of work objectives
    • Stay up to date on developments, trends, legislation and regulations
    • Provide information for reports, as required by superior

    Requirements
    Requirements Background/experience

    • Bachelor’s degree (B Pharm) with 4-6 years’ related work experience
    • Pharmaceutical manufacturing experience
    • Extensive experience working with compliance procedures and administrative process automation Specific job skills
    • Good knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP, QA 
    • Advanced understanding of the pharmaceutical manufacturing and corrective action programs
    • Pharmaceutical standards and compliance requirements
    • Excellent computer/ IT system administration skills Competencies
    • Information Gathering
    • Interrogating Information
    • Offering Insights
    • Endorsing Quality Standards Accountability and Decision Rights
    • Demonstrate initiative and apply advanced concepts
    • Exercise interpersonal, communication, training and problem solving skills to optimise team performance integrate resources for an area
    • Escalate highly complex problems or out-of-policy issues Decisions relating to:
    • Technical approach for project components, often in ambiguous situations, requiring advanced analytical skill, training/ education
    • Establishing own work priorities and timelines Interpretation of policies, standards, requirements and approaches

    go to method of application »

    QC Maintenance Technician (East London)

    Overview

    • Maintain and calibrate lab instruments according to SOPs and maintenance schedules
    • Facilitate the repair of lab equipment
    • Verify that equipment produce accurate and reliable results

    Equipment Maintenance and Calibration

    • Maintain the lab calibration schedule
    • Perform calibration and preventative maintenance of lab equipment according to SOPs and schedules Repair or outsource repairs of faulty lab equipment
    • Monitor calibration of equipment by external service providers
    • Evaluate calibration failures and instrument breakdowns, and impact on lab results
    • Report calibration deviations and equipment/ instrument failures to management
    • Complete OOC documentation and establish and communicate risk of using OOS equipment Recommend changes to maintenance and calibration procedures
    • Develop, review and implement SOPs for equipment used for calibration
    • Participate in audits of equipment as required
    • Maintain Good Lab Practice Customer Service / Stakeholder Management
    • Propose and develop methods for improving customer service
    • Update internal and external customers on progress of maintenance/ repair queries
    • Manage lab maintenance requests
    • Asset/ Resource Coordination
    • Determine and request resources/ assets for the fulfilment of work; and monitor its use Reporting and Record-Keeping
    • Monitor and trend adherence to schedule ensuring customer requirements met
    • Document and file data according to SOPs and regulation
    • Gather information required for reports
    • Update records and systems as required

    Requirements
    Requirements Background/experience

    • Chemistry Backgroung with 4-6 years’ related experience
    • Laboratory experience Specific job skills
    • Comprehensive understanding of pharmaceutical testing methods, equipment calibration, maintenance and repairs 
    • Understanding of pharmaceutical standards and compliance requirements
    • Ability to interpret and implement policies, processes and objectives
    • Physically capable of lifting/ moving heavy equipment Competencie
    • Meeting Deadlines
    • Following Procedures
    • Maintaining Accuracy
    • Customer Awareness Accountability and Decision Rights
    • Demonstrate initiative and apply advanced concepts
    • Exercise interpersonal, communication, training and problem solving skills to optimise team performance integrate resources for an area
    • Escalate highly complex problems or out-of-policy issues

    Method of Application

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