Inventory Systems Manager (Port Elizabeth) at Aspen Pharma Group

• As Inventory and Systems Manager your role is to ensure that all warehouse operations are efficient, effective, and meet the needs of your stakeholders. You have a varied set of responsibilities that range from developing objectives and processes to managing teams, infrastructure, and systems.

Responsibilities:

• Manage and supervise the Inventory and Systems Team
• Develop clear objectives defining a strategy for the department, along with the Head of Supply Chain (short and medium term)
• Develop processes and communications for the business indicating each stakeholder’s requirements and expectations (SLA’s where required)
• Develop and implement plans for improving warehouse processes and systems.
• Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations (GMP/ GWP aligned standards)
• Daily stock accuracy with ERP alignment
• Investigate stock variances between system and physical balances.
• Ensures staff execute processes and procedures compliance as prescribed by the company. Inspects and ensure completed documentation for accuracy and completeness.
• Daily management of Message Queues
• Drive stock destruction processes
• Monitor and report on cycle count execution.
• Warehouse Master Data Audit and clean-up Manage Warehouse staff and drive shift performance against key metrics, focussing on SHE, QSMR, Finance, Governance, Customer service.
• Assist with providing information for the development of budget and plans, annually and oversee adherence.
• Ensure GMP and GDP compliance in all Warehouse operations, audit preparations and participations, contribute to updating of SOP’s and training of staff.
• Manage projects, testing, implementation, and user training.
• Meet/Consult/Engage and build relationships with all stakeholders to determine reporting, analytical and service requirements.
• Management of strategies, goals, objectives, metrics, KPI’s, Governance, Risk and Compliance aspects.
• Provide Head of Supply Chain with daily, monthly, and quarterly reporting and warehouse metrics.
• Identify opportunities and risks impacting the organization, requiring research or analysis, and provide actionable recommendations potentially impacting overall profitability and/or revenue performance
• Ensures data integrity, testing of system changes, report writing, and analysing data flows for process improvement opportunities.
• Works closely with a variety of internal clients and partners within all functional areas of the business to ensure cross functional technical systems are fully integrated and maintained.
• Manage staff in relation to overtime, absenteeism and IR matters
• Manage the Inventory and Systems Team in respect of infrastructure, systems, reporting and analytics platforms to ensure efficiencies and optimisation for effective service delivery.
• Follow HR procedures.
• Prepare schedule for staff; ensure that proper staffing levels and employee skill levels are optimized.
• Develop, implement, and clearly communicate performance metrics to all employees.
• Utilize performance management tools such as coaching and performance reviews to provide continuous feedback and identify development needs.
• Assist in any tasks, answer questions, and monitor activities of Staff.
• Ensure a culture of continuous development – encourage a learning and growth mindset amongst teams Manage cycle counting, receiving, testing, storing, handling, and shipping, while continually seeking feedback and improving processes to ensure the customers’ expectations are exceeded every day.
• Manage warehouse layout and space requirements and inventory to prevent loss or damage to ensure full optimization.
• Implement systemic processes to take account of inventory levels, supplies, stock turnover and ageing.
• Implement & monitor processes to identify/escalate discrepancies in inventory records and monitor effective and fast stock movement.
• Manage stock to ensure that stock levels match requirements within the constraints of working capital affordability and cash budgets.
• Deliver operational efficiencies and reduce downtimes and delays in the whole supply chain process.
• Build and drive inventory and system health.

Requirements
Background and Experience

• Bachelor’s degree in Logistics or similar
• 5-7 years’ experience in Supply Chain
• Proven Experience in a leadership role with oversight of multiple staff
• SAP Knowledge will be an added advantage Specific job skills
• Strong Analytical mindset
• Strong Industrial Relations knowledge
• Reporting and metrics development and analysis
• Strong problem-solving techniques
• Collaborative approach
• Flexible and Adaptive to change
• Influencing and conflict resolution skills
• Customer Services and interpersonal relationship skills
• Active listening and learning
• Judgment and decision making
• Project management
• Time management
• Good, solid Presentation skills Skills and attributes
• A sound knowledge of relevant quality working standards & safe working procedures as well as the requirements of the Health and Safety legislation (OHS Act/ ISO standards), also including GWP and / or GMP, GDP and safe work practices.
• Proficient in Microsoft Office suite (incl. excel), warehouse management systems, and database systems
• Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations
• SAP / EWM Knowledge Advantageous
• Effective Root Cause Analysis, problem solving and driving Corrective and Preventative measures Competencies
• Performance Driven
• Create the Future
• Accountability / Ownership
• Develops talent, teamwork.
• Communicate effectively.
• Lead and influence others
• Continuously grow and develop.
• Contribute special expertise.
• Take action with integrity.