Career Opportunities at Standard Bank Group

JOB DESCRIPTION

• To provide service and support to Multinational clients across different segments ensuring that the customer’s service and admin requests are executed and processed effectively and efficiently whilst maintaining an agreed Service level on inbound calls, keeping the customer informed of the progress until the requests are resolved, this includes identifying process inefficiencies applying and motivating for change in process by escalating team leaders

QUALIFICATIONS
Qualifications: 

• Matric
• Office Administration

Experience: 

• General banking experience. Customer service experience, how to build relationship, manage irate clients and deliver excellent customer service consistently
   

ADDITIONAL INFORMATION
Key Responsibilities:

• Read, understand, and analyse all query and admin requests.
• Capture all the client’s profile amendments correctly the first time.
• Capture all the clients profile deletions correctly the first time.
• Capture all the clients’ s profile additions correctly the first time.
• Log all queries processed on the CQM to according to processes and procedures. Include all relevant information for reference and escalation purposes
• Process client queries according to the department’s quality standards and within Service Level Agreements and ensure that correct feedback is provided to the client.
• Send confirmations to clients and cc the service advisor where applicable.

Competencies:

• Taking Action
• Interacting with People
• Upholding Standards
• Thinking Positively
• Examining Information
• Embracing Change
• Team Working
   

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JOB DESCRIPTION

• To provide full financial management services to various areas in the bank, through engagement and the leading of teams. Develop and implement processes, systems and controls in the finance area.

QUALIFICATIONS

Minimum Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Finance and Accounting
• Other Minimum Qualifications, Certifications or Professional Memberships: CA(SA) qualification is essential.

Experience Required

• 5-7 years Financial Accounting
• 3-4 years Post Articles / Post Honours Financial Accounting
• 3-4 years Experience in a financial or management accounting role
• Experienced in signing off Annual Financial Statements
• Insurance experience is advantageous

ADDITIONAL INFORMATION
Behavioural Competencies:

• Team Working
• Exploring Possibilities
• Developing Practical Approaches
• Articulating Information
• Convincing People

Technical Competencies:

• Financial and Accounting Control
• Planning, Forecasting and Budgeting
• Interpreting Financial Statements
• Preparing Financial Statements
• Financial Management

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JOB DESCRIPTION

• To provide end-to-end secretarial support to Executive(s) within the Corporate Financing Solutions team, by acting as the first point of contact, ensuring all administrative requirements are managed within the required timeframes and standards. This would comprise of day to day operational and administrative support to the Executive and reporting team. 

QUALIFICATIONS

• Matric
• Diploma in Secretarial Discipline would be preferred
• 5 – 7 years’ experience in all aspects of supporting senior leaders and their respective teams in the management of the office and providing business support and administration.
• 5 – 7 years’ experience in supporting the operational aspects of an Executive office, including logistics, diary management, procurement processes, technology support and travel coordination. 

ADDITIONAL INFORMATION
Technical Competencies

• Diary Management 
• Travel Management 
• Effective Coordination of Executive administrative support
• Event planning and support 
• Board Pack support

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JOB DESCRIPTION
CIB Finance Graduate Programme 

• Forget what you'd normally expect from a Finance function. Today, we're so much more. We're guardians of our organisation's financial resources, using our technical expertise to ensure efficient use the scarcest resources.  We need to have a total understanding of the complex structure of our organisation, products and markets, so we can implement robust controls that benefit our shareholders, clients, regulators and partners.  And we have to make sure we link in closely with business to advise on opportunities and threats. We're a hub for innovation; heavily invested in new ways of working and data science. 
• For our Finance graduate programme, we're looking for individuals who bring something different. We encourage our people to express their individuality and apply their unique skillset to help drive our organisation forward. You’ll get exposure and insight into the inner workings of a major financial institution – and have an important role to play from day one, ensuring that your experience is practical, relevant and valuable.  Self-motivated and curious about the world around you, you'll be able to adapt in an ever-changing environment, and motivated by solving complex problems. An excellent communicator with a genuine passion for finance and financial markets, you'll enjoy working collaboratively in a team, and be committed to excellence and delivery.
• Closing Date:15 June 2023

QUALIFICATIONS

• Post Graduate Qualification (Completed or Completing in 2023)
• A minimum of a postgraduate degree: diverse degrees will be considered (with the exception of Auditing) and emphasis for filtering for minimum skills/knowledge (e.g. financial acumen) will apply more rigorously in the online application process 
• Programme duration: 24 to 36 Months  

Minimum Requirements: 

• South African Citizen 
• Maximum of two years’ work experience 
• Minimum of 65% average over all years of study 

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JOB DESCRIPTION

• To define, develop and maintain the domain architectures and designs for specific business functional/technical areas and provide high-level roadmaps for the implementation of the solutions, aligning to a common technical direction ensuring accomplishment of the roadmaps. To guide architects delivering on projects/initiatives within focus area (domain) and provide thought leadership throughout the programme.

QUALIFICATIONS

• Relevant Architecture Certification; CISSP Information Systems Security Architecture Professional (CISSIP-ISSAP); ITIL Master certification
• Salesforce Certification and experience
• 5 - 7 Years' good understanding of Agile working practices and LEAN and SCRUM proficiency with experience gained in the management of platforms and operating systems
• 8 - 10 Years' in-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies
• 8 - 10 Years' work experience in one or more Technology areas including but not limited to IT architecture, infrastructure, and cloud development Engineering and software architecture design, Business analysis, DevOps, Project and product management

ADDITIONAL INFORMATION
Behavioural Competencies:

• Developing Expertise
• Developing Strategies
• Embracing Change
• Articulating Information
• Examining Information

Technical Competencies:

• Emerging Technology Monitoring
• Information Technology Architecture
• Internal & External IT Environment
• Solution Design
• Stakeholder Management (IT)

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JOB DESCRIPTION

• To contribute to the functional support for the financial management function. This involves collecting, processing, investigating, understanding and analysing on transactional financial data and information.

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Bachelor's Degree
• Field of Study: Finance and Accounting

Experience Required

• Finance
• 1-2 Years Financial/Statutory Accounting
• 1-2 Years Financial and management accounting experience

ADDITIONAL INFORMATION
Behavioural Competencies:

• Team Working
• Embracing Change
• Developing Relationships
• Developing Practical Approaches
• Interpreting Data

Technical Competencies:

• Expense Processing
• Financial Systems Administration
• Planning, Forecasting and Budgeting
• Financial Accounting
• Management Accounting

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JOB DESCRIPTION

• To support senior executives by providing business administrative support, end-to-end secretarial functions, procurement, travel management, resource schedule management, meeting and workshop coordination. Act as the first point of contact for the executive during their absence.

QUALIFICATIONS
Minimum qualifications

• Matric with a Diploma in Administration

Experience required

•     7 - 10 years significant work experience as a Personal Assistant, supporting Executives and Senior managers, in the management of their office.
•     Proven track record of effectively and efficiently providing administrative support, secretarial functions, managing all travel arrangements, co-ordinate events and roadshows, monitor operational expenses and support governance processes and managing the Executives schedule of meetings.
•     Advanced proficiency in Microsoft Office Suite.
   

ADDITIONAL INFORMATION
Behavioural Competencies

•     Managing Tasks
•     Checking Details
•     Articulating Information
•     Interacting with People
•     Upholding Standards

Technical Competencies

•     Diary Management
•     Travel Arrangements
•     Email Monitoring
•     Procurement Process 
•     Meeting Logistics