Career Opportunities at RCL Food

• RCL Foods is recruiting for an energetic individual to join their sales team, the primary role of the Route Controller is to oversee the Drivers and Van Assistants, ensuring they are complying with their job functions, manage day to day operational issues and drive sales and customer service.

The following position is in Ladysmith

Minimum Requirements    
Education

• NQF level 4/5/6, matric and preferably a diploma in sales or marketing.

Skills

• Ability to read, write, understand and communicate in English.

Good numeracy.

• Good computer literacy – especially Excel and e-mail.

Experience

• Previous experience in supervising employees in sales environment, demonstrating good competence in supervision.
• Track record on sales delivery Driver’s licence a prerequisite.

General

• Expected to work over weekends and public holidays, expected to work overtime as required.
• Expected to be on stand by and to come in to assist in the event of absenteeism.

Duties & Responsibilities    
Early Morning Shift

• Assist despatch to ensure trucks loaded and despatched on time, prioritizing where necessary
• Ensure all Drivers and VA’s are present and arrange cover if absenteeism
• Daily communication on Whatsapp regarding any orders that had to be cut, driver changes, absenteeism and late deliveries
• Conduct crate count and report on Whatapp
• Accurately complete register
• Check crate sheet and follow up with drivers on outstanding balances
• Meet with Sales Supervisor to discuss each day’s challenges, the next day’s planning and crate issues
• Liaise with Customer Service Centre regarding second deliveries
• At Despatch, check on BOT’s (Bread on Truck), crate returns, bread returns and damages.
• Assist driver with action plan if necessary where BOT’s, returns and damages are higher than the norm or if problems with crate losses

Afternoon Shift

• Handover meeting with Early Morning Route Controller
• Follow up on second deliveries, ensuring they leave on time
• At Despatch, ensure correct procedure adhered to in terms of BOT’s, returns, damages and crate returns
• Verify earlier crate count
• Ensure drivers are using the vehicle safe
• Inspect trucks for any new damages/faults and report to Transport Manager
• Ensure crate sheets being completed correctly
• Train new drivers to follow the correct procedures
• Ensure drivers place order with Customer Service Centre timeously and before cash up
• Remain on site until the last truck arrives, ensuring the cash is deposited in the cash office safe
• Report problems or changes on Whatsapp before leaving

Route Rides

• Conduct x route rides weekly
• Complete Route Ride Analysis form per route ride and give feedback to Sales Supervisor within 24 hours regarding the successes, challenges and threats on the route
• Complete Pricing Monitor
• Conduct Sales Analysis, using the data to inform action plans to increase sales and distribution efficiencies
• Visit schools on routes to obtain participation in School’s Competition
• Update crate sheet
• Conduct follow up visits with Sales Supervisor or Sales Manager
• Gain 5 new customers per route ride
• Follow up on lost business and if possible, regain the customer
• Ensure customers are experiencing good customer service and if not, take action to improve it
• Look for advertising opportunities and liaise with Marketing to obtain sign boards or similar material
• Where possible, facilitate COD customers to move onto JDE
• Monitor competitor activities and take action to counter potential sales loss

People Management

• Set daily objectives for the drivers and van assistants, ensuring full productivity
• Monitor employee performance weekly and give regular feedback, taking disciplinary action when necessary and giving recognition where it’s due.
• Conduct formal performance reviews twice yearly with all Drivers and VA’s
• Conduct team meetings with Drivers and VA’s at least once a month to hear about challenges and concerns and assist to resolve the issues

General

• Must be willing to assist as a driver as and when necessary.

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RCL FOODS is seeking a Van Sheet Controller to join our Baking Division. The role will be based in Benoni and report to the Financial Accountant. The successful incumbent will need to ensure that an effective system for invoicing of drivers and cod customers is in place in order for quick and daily recovering of cod sales

Minimum Requirements    

• Matric with Mathematics and or Accounting
• Post Matric qualification will be advantagous
• 3-5 years administration experience
• Good understanding of financial systems - Syspro
• Good Administration practices
• Computer literacy Advanced MS office skills
• Ability to work under pressure and meet strict deadlines
• Numerical accuracy

Duties & Responsibilities    
Sales Order

Check the processing and Van sheet documentation of the Van sheet clerks on daily basis:

• Check Driver name.
• Check drivers’ codes.
• Ensure money received from the driver balances to the van sheet.

All discrepancies must be brought to the attention of the Financial Manager and the Bakery Manager.

Balancing sales on daily basis

• Ensure that orders taken balance to stock distributed daily.
• Check all internal documentation to ensure they balance to the Dispatch Recon and Syspro.
• Ensure that driver details are changed on Syspro.
• Do a daily driver recon for each driver.
• Check driver shortages and notify the bakery and Sales Manager when major shortages occur.

Printing

• Print driver recon, customers pricing and route balancing report for each driver.
• Ensure that Van Sheets and printed documents are handed to the Van Sheet Filing Clerk daily.

Handle all queries from Van Sheet Clerks

• Adhere to company disciplinary codes/ structures and take necessary steps when and if needed.
• Ensure the correct management/supervision of van sheet clerks.

Handle all driver queries.

• Do necessary adjust as and when a driver request is valid.
• Confirm all adjustments with the necessary journals with proper authorization from the financial or Bakery Manager.

Daily Sales

• Accurately process daily sales journals if needed.
• Maintaining new driver/salesperson.
• Maintaining new route/geographic area.
• Maintaining new customer information.
• Open all new Routes on Syspro.

Van Sheet Processing

• Monitor, compile and check daily recons -  Ensure daily sign-off of Van sheet recons from the driver & the Van sheet clerk.
• Assisting branches with cash processing recons and resolving queries. Review age analysis and follow up on anomalies.
• Be able to process all relevant documentation relating to the van sheet as and when another van sheet ladies is on leave or for some unforeseen reason not at work.
• Accurate and efficient capturing thereof.
• Scan all claims on QDocs and save the information to the appropriate Qdocs inbox.

Reporting

• Daily monitoring of claim tracker report.
• Report and follow up on old outstanding POD Register and communicate to Financial Accountant and Commercial Financial Manager on the exceptions. 

Training

• Training van sheet clerks on how to use Syspro.
• Run the day-end for the bakery at large and all the depots.