Career Opportunities at Nedbank

Job Purpose

To apply  specialisation Under minimal direction within SAP projects and technical expertise that meets customer business needs by interacting with stakeholders to define requirements and priorities.  Performs systems analysis, solution design, develop, supports and maintains SAP system.

Job Responsibilities

• Contribute to quality and  financial goals by operating within agreed budget and by conforming to the Service Level Agreements.
• Plans and prioritise work outputs with a realistic sense of time an resources involved. Ensure  conformance to programming and/or configuration standards and /or documentation in line with best practices.
• Investigate and propose enhancements which will result in improved performance.
• Delivers to stakeholders with the appropriate level of urgency.
• Works under limited supervision of mentor/Senior in supporting the achievement of project/deliverables.
• Highlights potential project or solution risks and issues to project management.
• Act in a technical integration specialist  role across various SAP disciplines.
• Actively support other team members on projects as well as SAP internal tasks.
• Consult on SAP landscape according to agreed standards.
• Provide input and oversight into testing and implementation of SAP programs.
• Takes ownership in insuring that internal customers expectations  are met.
• Share knowledge.
• Prioritise and/or integrate multiple projects /tasks concurrently.
• Provide input  to highlight inter dependencies between projects and support.
• Identify and Mitigate risk.
• Drive problem resolution.
• Keep up to date on Nedbank strategy and SAP technologies.
• Takes a disciplined approach and works effectively towards clear objectives and prioritises.
• Analyses and appropriately judges the pro's, cons, opportunities and risks of a problem.
• Uses and share  information from different sources to aid in problem solving.
• Effectively resolves complex problems using creative approaches outside area of expertise.
• Maintaining and sharing team  knowledge.
• Continually develop core skills, cross-functional expertise and business knowledge.
• Coach and mentor other resources in technical.reparation of SAP Process Procedures, test scenarios, end-user documentation and user manuals.
• Participate in Nedbank Culture building initiatives  thereby contributing to a culture conducive to the achievement of transformation goals.
• Participate and support corporate social responsibility initiatives.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Key Responsibility

• Incident Management, Standby Duties, Development, and implementation of SAP BPC related solutions.
• SAP BPC Application Support.
• Using Nedbank approved deployment tools. 
• Working with current Agile tools (Jira) 

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Degree in Information Systems, Finance, or related field.
• SAP BPC 10.1 or 11.1 Certifications

Minimum Experience Level

• 5 years plus SAP Functional experience 
• 3 to 5 experience SAP BPC Embedded / Standard systems. Microsoft tool (Office) – Analysis queries in Excel.

Technical Knowledge

• Script Logic, Fox Coding, Report, and Input sheet writing, maintaining process chain and BW ETL skills.

Technical / Professional Knowledge

• Technical Proficiency
• Quality assurance
• Relevant project and process applications
• Troubleshooting

Behavioural Competencies

• Managing Work
• Building Customer Loyalty
• Decision Making
• Quality Orientation
• Continuous Learning
• Innovation

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will be required to develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives. We look forward to reviewing your application!

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
• Increase efficiencies through programming and automating processes.
• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
• Challenge model builds from around the cluster through peer review participation and ensuring best practice.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
• Ensure business process consistency through formal communication; updating and maintaining policies.
• Ensure accuracy and feasibility through impact analysis for newly developed products.
• Review reporting and ensure accuracy through analysis and providing feedback.
• Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.

Minimum Experience Level

• 3-5 years analytics experience (preferably within banking/credit risk exposure)
• Advanced SAS and Python proficiency
• Advance SQL expience a must
• Model building experience (scorecard, credit risk models)
• Exposure to Graph Theory and Graph database
• Strong Analytical and Problem Solving Ability

Qualification

• Post graduate degree in Engineering, Statistics, Mathematics, Data Science or similar Science/Commerce degrees

Type of Exposure

• Analysing situations or data that requires an in depth evaluation of multiple factors
• Developing ways to minimize risks
• Managing conflict situations Influencing stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase stakeholders understanding
• Comparing two or more sets of information Working with a group to identify alternative solutions to a problem.
• Interacting with diverse people
• Building and maintaining effective relationships with internal and external stakeholders
• Analysing and interpreting quantitative and qualitative data

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

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Job Purpose
To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.

Job Responsibilities

• Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy. Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio
• Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming
• Obtain referrals from existing clients and in branch staff through collaboration.
• Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need. Educate clients on the product offering by presenting them with the relevant information. Ensure retention of clients full banking relationship through client service and client contact. Plan and implement effective prospecting activities by identifying and responding to business opportunities.
• Ensure all client details are correct by capturing details correctly at application stage.
• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
• Finalise client transactions by ensuring client signature for final product accepted. Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements. Meet requirements of product applications by providing all required documentation.
• Bank queries and Bank Codes. Resolve client queries by following business procedure and keeping client informed. Act as client's banking partner by taking responsibility for providing regular feedback

Minimum Experience Level

• 2-3 years' Retail Banking experience a must
• 1-2 years’ experience Sales Consultant as in the financial sector essential
• Exposure to Small Business Services clients would be an advantage

Preferred Qualification

• NQF Level 5 or Higher in a Financial or Banking related field essential
• Must have a FAIS Complaint qualification (Min 120 Credits)
• Matric / Grade 12 / National Senior Certificate
• Regulatory Examination 1 would be an advantage

Type of Exposure

• Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
• Checking accuracy of reports
• Managing conflict situations
• Sharing information in different ways to increase stakeholders understanding
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Managing customer expectations
• Working in a fast-paced and changing environment

Technical / Professional Knowledge

• Banking knowledge and procedures
• Banking procedures
• Business principles, terms, and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge

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Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 2-3 years in a relationship management or banking environment

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.

Essential Certifications

Preferred Certifications

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction