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  • Posted: Aug 14, 2024
    Deadline: Not specified
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    Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    Senior Risk Manager

    Job Purpose

    • To ensure that the Group Risk Framework is embedded; operationalised and implemented within the business and provide advice and guidance to mitigate business risks and ensure that regulatory requirements are met.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals (targets) and support business strategies that improve corporate image by participating in Nedbank Culture building initiatives (e.g. Surveys etc.).
    • Achieve business strategy by participating and encouraging others to participate in and support corporate social responsibility initiatives.
    • Foster transformation of the workplace and support Nedbank achievement of the BEE initiatives and transformation targets; by contributing to an environment where diversity is valued.
    • Improve work processes; productivity and reduce costs by offering innovative ideas and input to Group Risk and/or stakeholders and through soliciting input from managers and colleagues.
    • Develop risk plans that enable the implementation of the business strategy by breaking it down into targets and obtaining approval of plan from relevant strategic committees such as EXCO; ERCO; BUCC; OPCOM etc. Ensure compliance with regulations and prevent losses by facilitating risk management in the business and by engaging with relevant stakeholders regarding risk related issues.
    • Ensure alignment of area business processes to the Group Risk Framework by participating and providing information to Nedbank Risk Committees.
    • Keep business updated on a regular basis and analyse information generated from the risk exercises by ensuring that risk monitoring exercises across the business take place and are in line with all known risks.
    • Ensure business processes and systems are functioning by identifying and documenting risks.
    • Track the performance and compliance of the team by allocating tasks to the team according to different risk areas.
    • Ensure the business fully complies with risk standards by revising cluster risk process guidelines.
    • Mitigate risks by providing the business with relevant information; guidance and advice based on regulatory standards; compliance and audit findings.
    • Evaluate and analyse area audit findings and management improvement comments; by assessing whether actions will result in improvement and by making recommendations.
    • Meet financial objectives by containing costs.
    • Ensure improvements on identified risks by engaging with business; understanding risks and by creating action plans.
    • Operationalise the Nedbank Group Risk Framework by ensuring that business unit level ERCO governance structure and charters are implemented; ensuring adequate risk reports generated; risk meetings held and risk processes aligned with group.
    • Build and maintain relationships with clients and service providers through attending meetings and utilising networking opportunities.
    • Share information and knowledge with stakeholders; peers and team to by driving awareness campaigns.
    • Build relationships; by reporting risk issues and by providing risk related information to strategic committees; as per the Group Risk Framework.
    • Build long-term relationships and support stakeholders in reaching business objectives by keeping abreast of and sharing industry information with stakeholders.
    • Support the achievement of the business strategy; objectives and values by understanding Nedbank risk strategy and Business Unit Plan.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    People Specification

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Chartered Accountant , Advanced Diplomas/National 1st Degrees

    Essential Certifications

    • Member of Institute of Risk Management of South Africa and/or Compliance Institute of South Africa

    Minimum Experience Level

    • 3- 5 years experience in Risk Management

    go to method of application »

    Quantitative Analyst

    Job Purpose

    • To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Research and make recommendations for corporate citizenship initiatives in area of influence
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
    • Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
    • Ensure continuity and knowledge base through documenting and recording processes and models.
    • Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
    • Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
    • Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    Technical Skills Required

    • MS Office Proficient with Adv Excel Skills
    • PowerBi ideal
    • VBA (Visual Basic)
    • Data and profitability Analysis 
    • Data and profitability Reporting
    • SAS programming skills
    • SQL programming skills
    • Python programming skills
    • Relevant regulatory knowledge
    • Business Acumen

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BSc/BCom or Banking related Degree in Mathematics / Statistics / Applied Mathematics / will be advantageous

    Minimum Experience Level

    • Minimum of 2 years banking experience with in-depth data analysis and reporting
    • Knowledge of SAS, SQL PowerBi Dashboard and VBA
    • Pricing experience be advantageous

    go to method of application »

    Specialist: Talent Assessments

    Role Purpose

    • We are looking for a Specialist in Talent Assessments to leverage exceptional talent practices expertise and business insight to strategically partner with our business units. You will design, implement, and manage assessment solutions to meet the integrated talent needs of our organisation, including recruitment, development, and organisational culture.

    Key Responsibilities

    • In this role, you will lead the design and implementation of innovative assessment solutions that align with our talent strategy. You will stay ahead of industry trends, ensuring our assessment practices are cutting-edge and effective. Your role will involve providing strategic advisory and data-driven decision support for talent acquisition, management, and development. You will work collaboratively across the talent management value chain to meet business needs, ensuring the right talent is in the right roles at the right time. Your responsibilities will include:
    • Staying at the forefront of industry trends and integrating leading practices into our assessment strategies.
    • Supporting and contributing to the evolution of the assessment strategy and product vision.
    • Providing meaningful advisory and data-driven decision support for talent acquisition, management (identification, succession), and development (upskilling/reskilling) using commercially oriented assessment tools.
    • Translating integrated talent requirements into implications for assessments at individual, team, and organisational levels.
    • Collaborating across the talent management value chain to design and implement assessment solutions that meet business needs.
    • Exploring innovative approaches and technologies to enhance our assessment practices and transform business value through assessments.
    • Partnering with HR and Line Executives to drive strategic business decisions with talent assessment data and advisory.
    • Translating assessment data into commercial insights and talent recommendations at all organisational levels.
    • Ensuring a phenomenal workforce experience through effective assessment implementations that contribute to candidate, team, and organisational development.
    • Mentoring and line-managing psychometric interns, ensuring their development and integration into the Talent Assessment team.
    • Building and maintaining strong relationships across all organisational levels to maintain the credibility of talent advisory roles.

    Qualifications

    • Master’s Degree in Industrial Psychology (preferred); Honours Degree in Industrial Psychology or similar (required).
    • HPCSA registration as Psychologist (preferred); HPCSA registration as Psychometrist Independent Practice (required).

    Experience

    • Minimum of 5 years of experience in talent assessment and management.
    • Proven experience in designing, implementing, and evaluating assessment solutions.
    • Experience in project management and agile delivery methodologies.
    • Strong experience in stakeholder management, consultation and mentoring interns.
    • Deep knowledge of South African labour laws, regulations, and ethical guidelines related to assessment practices.

    What We Are Looking For
    You are the right person for the team if you are innovative, continuously learning, proactive, curious, agile, and passionate about driving transformation. You possess a strong analytical and critical thinking mindset, capable of analysing data and providing actionable insights. Excellent communication and presentation skills are essential to effectively convey assessment concepts and methodologies to diverse audiences. You are collaborative and consultative, able to work effectively with cross-functional teams and influence stakeholders at various levels. You have a deep understanding of assessment best practices, including competency-based assessment, psychometric assessments, and other relevant techniques. Proficiency in assessment software, data analytics, and reporting tools is also required

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    Client Advisor - Cape Town

    Job Purpose

    • Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

    Job Responsibilities

    Client Engagement:

    • Respond to client needs by offering the right service and solution.
    • Build client trust by applying your expertise and experience to do good for your client.
    • Educate clients and potential clients on how to subscribe and service their account.
    • Treat clients with respect, build trust, show care and humility in all client interactions.
    • Help clients achieve their goals and grow financially.
    • Own the client request end to end and route for alternative intervention if not equipped to service the client.
    • Entrench clients and deliver value through cross selling.
    • Facilitate the sales process by informing clients of the product features and benefits.
    • Document client needs analysis and provide corresponding product solutions.
    • Obtain referrals from existing clients as well as leads from other business units.
    • Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
    • Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
    • Collaborate with internal stakeholders to provide complete financial solutions for clients.
    • Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
    • Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
    • Act with a client first mindset in all client engagements.

    Nedbank Goals:

    • Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
    • Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
    • Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
    • Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
    • Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
    • Support the achievement of the sales and service strategy objectives and values.
    • Enable Nedbank's strategy of being financial experts who do good.
    • Covert leads into sustainable business for Nedbank in a responsible manner.

    Risk and Compliance:

    • Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
    • Report suspicious transactions to the relevant department.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
    • Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
    • Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

    Essential Qualifications - NQF Level

    • Diploma

    Preferred Qualification

    • FAIS Approved Qualification

    Minimum Experience Level

    • Must have 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

    go to method of application »

    Risk Business Analyst

    Job Purpose

    • To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain.  Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.

    Job Responsibilities

    • Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.    
    • Conduct elicitation and collaboration tasks to obtain information from stakeholders.   
    • Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs. 
    • Conduct Requirements Life Cycle Management  tasks to manage and maintain requirements and design information from inception to retirement 
    • Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
    • Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
    • Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
    • Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.    
    • Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.    
    • Understand all elements of the program and team backlog and align requirements accordingly.    
    • Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.    
    • Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.    
    • Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.    
    • Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
    • Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.    
    • Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
    • Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.    
    • Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.    
    • Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.    
    • Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.    
    • Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.    
    • Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.    
    • Drive minimum viable thinking, continuous deployment and integration.    
    • Ensure early remediation by reducing waste, rework, identify risks, issues.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Minimum Experience Level

    • 5 - 8 years
    • BA experience, manage multiple IT Projects and exposure to complex  projects, business exposure, industry exposure.  Guiding others on how to effectively use common techniques. Demonstrate these skilled proficiency descriptors.

    go to method of application »

    Chartered Accountants Seminar Experience

    Job Purpose

    • The Nedbank Chartered Accountants Seminar Experience (i.e. CASE) aims to showcase what doing your articles within Nedbank would be like. Our 4 day CASE vacation programme offers students, who are in the final year of their undergraduate SAICA accredited studies, real-world banking experience and insight into the culture of Nedbank that harnesses your potential to be a game-changing business leader.

    Job Responsibilities

    • This year’s CASE vacation work programme promises an exciting in-person experience where delegates will be hosted at the Rivonia campus over a the 4-day experience aimed at providing insights to assist students in their decision to either complete their CA articles at Nedbank by: 
    • Providing them with financial services work experience in the form of assigning projects and challenges relevant to their field of study and career aspirations; 
    • Experience Nedbank’s purpose-led and people-driven culture, purpose and brand;
    • Have the opportunity to interact with the Nedbank executives, Programme management and trainees;
    • Gain insightful professional, leadership and interview skills, as well as improve your personal branding;
    • Giving them an opportunity to engage with our leadership to understand how at Nedbank we aim to work better as a collective to unleash value and growth as a purpose-led organisation 
    • Exposing them to the Nedbank way and the value proposition of the CA Training Programme;
    • Be challenged by a wide range of relevant financial services related activities; 
    • And gain valuable insights into the world of banking.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees
    • Preferred Qualification
    • Bachelor of Commerce: Accounting 
    • SAICA Accredited Accounting Undergraduate qualification 

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Type of Exposure

    • Working with a group to identify solutions to a problem 
    • Completing various administrative duties 
    • Comparing two or more sets of information 
    • Capturing data 
    • Working in a fast -paced environment 
    • Working within a team 
    • Presentation before panel 

    go to method of application »

    Coverage Banker Mid - Corp

    Job Purpose

    • Strategic thought partner as one main point-of-contact with deep understanding of the industry who helps shape the clients strategic agenda accompanied by team of specialists. To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue mid corporate customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value.

    Job Responsibilities

    • Acquire new Mid Corporate clients through a process of prospecting and networking to achieve market share growth aspirations.
    • Facilitate one single point of contact, who understands my journey and specialties of Mid Corp clients' business.
    • Ensure access to a team of specialists with industry knowledge, leverage finance skills and treasury management skills.
    • Strategic thought leader as one main point-of-contact with deep understanding of the industry who helps shape the client's strategic agenda and has intermediate experience level with regard to M&A/LBO transaction requirements.
    • Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
    • Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
    • Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
    • Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
    • Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
    • Ensure deep understanding of the growth thesis of every client and how Nedbank will through the inputs of the rest of the GCT assist with the composition of the most suitable funding/capital structure to achieve the clients' objectives. 
    • Be proactive in client interaction by adding value through financial solutioning. 
    • Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
    • Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
    • Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
    • Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
    • Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
    • Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCom (Financial Management/ Accounting)/ BSc Agri)

    Essential Certifications

    • FAIS RE qualifications

    Minimum Experience Level

    • 7 - 10 years exposure to a combination of: Transactional Banking; Sales, Business; Specialisation (i.e. Agri; Franchise, Fintech, Manufacturing); Deal-making and Portfolio Management

    go to method of application »

    BI Data Analyst

    Job Purpose

    • To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.

    Job Responsibilities

    • Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
    • Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
    • Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.
    • Support business units by providing consulting services that delivers data and information relevant to their business.
    • Contribute to internal/external information sharing sessions by attending formal and informal meetings.
    • Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
    • Deliver work according to customer expectations by prioritizing, planning and implementing requirements.
    • Utilize resources by adhering to standards, policies and procedures.
    • Align and continuously improve set processes by identifying innovation opportunities.
    • Identify and mitigate risk by executing within governance.
    • Resolve incidents by logging and tracking through correct channels.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.  
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

    Minimum Experience Level

    • 8 years relevant experience of which 3-5 years experience is in a data management /business role
    • SQL experience and SSIS experience

    Essential Qualifications - NQF Level

    • Diploma

    Preferred Qualification

    • Degree in Information Technology or Business Management, Mathematical/Statistics

    go to method of application »

    Client Advisor - Taung

    Job Purpose

    • Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

    Job Responsibilities

    Client Engagement:

    • Respond to client needs by offering the right service and solution.
    • Build client trust by applying your expertise and experience to do good for your client.
    • Educate clients and potential clients on how to subscribe and service their account.
    • Treat clients with respect, build trust, show care and humility in all client interactions.
    • Help clients achieve their goals and grow financially.
    • Own the client request end to end and route for alternative intervention if not equipped to service the client.
    • Entrench clients and deliver value through cross selling.
    • Facilitate the sales process by informing clients of the product features and benefits.
    • Document client needs analysis and provide corresponding product solutions.
    • Obtain referrals from existing clients as well as leads from other business units.
    • Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
    • Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
    • Collaborate with internal stakeholders to provide complete financial solutions for clients.
    • Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
    • Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
    • Act with a client first mindset in all client engagements.

    Nedbank Goals:

    • Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
    • Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
    • Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
    • Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
    • Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
    • Support the achievement of the sales and service strategy objectives and values.
    • Enable Nedbank's strategy of being financial experts who do good.
    • Covert leads into sustainable business for Nedbank in a responsible manner.

    Risk and Compliance:

    • Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
    • Report suspicious transactions to the relevant department.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
    • Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
    • Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

    Essential Qualifications - NQF Level

    • Diploma

    Preferred Qualification

    • FAIS Approved Qualification

    Minimum Experience Level

    • Must have 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

    go to method of application »

    IT Senior Manager

    Job Purpose

    • To build management foundation and deliver operational excellence and productivity. To manage technology discipline managers in support of stated objectives.

    Job Responsibilities

    • Create a simplified low cost IT operating platform.
    • Deliver promised results.
    • Manage resources in executing and achieving business strategy and associated metric.
    • Optimise value add through identifying and managing risks arising from own department.
    • Support standardised delivery processes.
    • Improve delivery capabilities and capacity.
    • Improve productivity and smooth day-to-day operations.
    • Make quality and timeous decisions through solving problems, correcting actions and by improving teame results.
    • Deliver best practice services, and meet and exceed client expectations in support of strengthened business IT collaboration.
    • Monitor and manage client, service providers, partners and other stakeholder expectations.
    • Support improved delivery capabilities.
    • Ensure integrity in actions through building trust and respect by department members, direct reports and managers.
    • Ensure communication and building relationships networks upwards, downwards, sideways and outwards.
    • Ensure proper financing of the function.
    • Ensure that planned projects and deliverables for the year are achieved within planned budget.
    • Deliver services to stakeholders by meeting and exceeding client expectations and Nedbank standards. Improving time to market.
    • Provide agreed information, resources, professional advice and strategic contribution, within agreed time frame and budget, to acceptable standard, in support of improving time to market.
    • Ensure transformational target are met.
    • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
    • Ensure issues raised in culture survey are addressed and results are improved.
    • Deliver a worldclass service by ensuring a client centric culture.
    • Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
    • Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision, values and strategy.
    • Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements and ensuring a clear vision.
    • Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
    • Maintain a high performing team by identifying a talent pool through conducting career conversations and using the talent grid principles and developing talent retention programmes.
    • Build depth of skills and knowledge in the team of managers by sharing knowledge and insight.
    • Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices. Improve productivity and reduce costs.

    Minimum Experience Level

    • 15+ years IT Operations Experience and 10-12 years Job Relevant
    • Proven experience and knowledge of quality assurance principles, frameworks standards and methods.
    • Proven experience of Behaviour Driven Development (BDD) methodology (shifting left).
    • Proven experience of test engineering principles, frameworks, tools, standards and methods.
    • Proven experience of Agile and SAFe operating models.
    • Possess strong enterprise leadership skills.
    • Possess strong stakeholder management and communication skills.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees
    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Role Relevant Tertiary Qualification

    Essential Certifications

    • Relevant Information Technology Certification

    go to method of application »

    Deal Manager: PF Structured

    Job Purpose

    • To manage a portfolio of property finance transactions from implementation through to termination including day to day management and to ensure that the defined transactional requirements reflected in the relevant approvals and legal agreements are implemented and adhered to.

    Job Responsibilities

    • Deal implementation and loan management for a portfolio of property finance transactions
    • Provide a professional service to stakeholders (internal & external) by ensuring that transactions are managed and accounted for in accordance with legal agreements, relevant legislation and that deal activities are executed by following agreed business process.
    • Build trusting relationships with stakeholders (internal & external) through consistent and timeous communication, adherence to requirements (systems and procedures) and evidencing an understanding of transactions, processes & systems.
    • Ensure that transactions are accurately loaded and maintained on support systems and that deal related activities are accurately executed.
    • Adhere to internal processes when managing deals and executing transaction activities (e.g., cash flows, rate resets, document lodging, invoicing, collateral management)
    • Manage the pre and post registration process (e.g.  cancellations, releases, and deal variation processes.)

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Relevant B. Com Degree; LLB 

    Minimum Experience Level

    • At least 2 years Property Finance Operations experience, preferably in the Middle Office and exposure to SAP will be advantageous.

    go to method of application »

    SAP Principle Consultant-Functional

    Job Purpose

    • Performs business and systems analysis, designs, implements, configures, supports and maintains SAP system. Plays a fundamental role in realisation of business benefits across multiple functional areas or modules in the SAP system.  Also involved in solution design and system integration.

    Job Responsibilities

    • Contribute to quality and  financial goals by operating within agreed budget and by conforming to the Service Level Agreements.
    • Plans and prioritise work outputs with a realistic sense of time a resources involved and in conformance to programming and/or configuration standards and /or documentation in line with best practices.
    • Investigate and propose enhancements which will result in improved performance.
    • Responds to customers with the appropriate level of urgency.
    • Manage own work and time to achievement of project/deliverables.
    • Takes ownership in ensuring that customers expectations are met.
    • Customer liaison into business.
    • Demonstrates an understanding of how SAP software, services, products and solutions add value to the business.
    • Highlights potential project or solution risks and issues to project management.
    • Acts in a  functional integration specialist role  across various SAP disciplines.
    • Provide and develop new proposals to key stakeholder.
    • Provide Industry solutions and bets practices knowledge to clients.
    • Maintain and expand client contact as a high level and  build credible relationship with key client personnel.
    • Actively support other team members on projects as well as SAP internal tasks.
    • Share knowledge.
    • Prioritise and/or integrate multiple projects /tasks concurrently.
    • Provide input  to highlight inter dependencies between projects and support.
    • Consult on project activities leading to the implementation of the requirements by applying project management principles across multiple projects.
    • Consult on SDLC processes.
    • Provide direction on all aspects of SAP systems and integration thereof.
    • Identify and Mitigate risk.
    • Drive problem resolution.
    • Involved in pre- project planning e.g. determining scope and solution.
    • Keep up to date on Nedbank strategy and SAP technologies.
    • Accountable for own activities and performance.
    • Takes a disciplined approach and works effectively towards clear objectives and prioritises.
    • Analyses and appropriately judges the pro's, cons, opportunities and risks of a problem.
    • Uses and share  information from different sources to aid in problem solving.
    • Effectively resolves complex problems using creative approaches outside area of expertise.
    • Maintain and sharing team  knowledge.
    • Continually develop core skills, cross-functional expertise and business knowledge.
    • Coach and mentor other resources in technical preparation of SAP Process Procedures, test scenarios, end-user documentation and user manuals.
    • Responsible for contributing to professional development of consultants.
    • Play a role in the recruitment of new consultants.
    • Participate in Nedbank Culture building initiatives
    • Participate and support corporate social responsibility initiatives.
    • Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

    Critical Tasks

    • This role would be for HR so a candidate that has experience with SAP HR solutions AND how they integrate with other SAP and/or non-SAP systems is critical. 
    • Deep understanding of SAP technology stack, on-premises, and Cloud (SaaS and PaaS).
    • Understanding of SAP functional & technical setup and integration. 
    • Able to perform system analysis & design of SAP systems, understands multiple functional areas/modules within SAP systems to drive end-to-end solution and integration technical design and see said design through to implementation. 

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Bcom/IS/IT ENG/BSc/Com Science related degree 

    Minimum Experience Level

    • 8 to 10  years SAP Functional Experience 

    go to method of application »

    Senior Manager

    Job Responsibilities

    • Oversee the operation, maintenance, and procedures of our enterprise Storage and Backup environment.
    • Lead a team of Managers and senior server engineers, fostering a collaborative and efficient work environment.
    • Develop and implement strategies for Storage and Backup optimization and increased efficiency.
    • Ensure the security and integrity of the Storage and Backup environment.
    • Coordinate with other IT teams and departments to meet organizational goals.
    • Manage all support activities to maintain a highly stable and available enterprise environment

    Job Responsibilities Continue

    • Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
    • Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
    • Ensure that transparent transfer pricing for provision of products and services for the business area are  being followed through
    • Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by  establishing costs, prices and conditions
    • Ensure effective  targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
    • Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
    • Provide agreed information, resources, professional advice and  strategic contribution to relevant stakeholders on time, in budget, within quality standards
    • Ensured that all individual and department results were delivered within budget to deadlines
    • Delivered services to client expectations and Nedbank standards
    • Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
    • Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
    • Managed Stakeholder Relationships
    • Deliver services on client expectations and Nedbank standards  by ensuring the Service Level Agreement, Operational level agreements ,  contractual agreements,  and project schedules are met as stipulated
    • Advise and consult  to clients by  providing professional solutions that meet the requirements of the clients business needs
    • Ensure that professional solutions delivered within agreed parameters and timelines
    • Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
    • Enable the building of commercially viable relationships with clients by providing quality advice to clients
    • Monitor and manage client, service providers/ vendors, partners and  other stakeholder expectations
    • Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
    • Delivered best practice services to client expectations
    • Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
    • Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards  
    • Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
    • Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
    • Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
    • Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
    • Manage multiple assets through the development, implementation, review of strategies and planning for area

    Minimum Experience Level

    • 5 -10 years Management
    • 3 – 5 years Technical
    • Technical knowledge of an Enterprise Storage Environment
    • Expertise in daily operational duties and function of a Storage and Backup team.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Tertiary Qualification/ formal accreditation in Professional field
    • MMP/SMP / MM  or equivalent
    • BSC Computer science
    • BComm Information Technology
    • Post graduate management qualification
    • MBA

    Method of Application

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