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  • Posted: May 16, 2023
    Deadline: May 22, 2023
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    MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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    Content Portfolio Manager

    Purpose of the Position:

    • Responsible for the management of a Portfolio of International and Local (SA) 3rd Party Channels.

    Tasks

    Operational Delivery

    • Manage assigned 3rd Party channel portfolio, develop good business relationships and act as liaison as needed with various internal divisions to ensure consistent, timeous delivery and compliance with contractual and operational requirements.
    • Monitor and maintain performance of assigned 3rd Party channel portfolio in line with overall business and content strategies per country and/or tier, identifying under-performance and implementing action plans accordingly.
    • Proactively manage channel performance review process: brief research and marketing teams, provide content insights and scheduling input. Oversee, co-ordinate and collate final presentations with insights, summaries and recommendations.
    • Utilise viewing data/trends and other available research and content analytics tools to track performance of key content and make scheduling/programming recommendations.
    • Provide guidance to channel suppliers and support to internal divisions to ensure compliance to regulatory and EPG.
    • Source, analyse and make recommendations for new content and/or channels based on content gaps and/or needs assessment.
    • Liaise with MultiChoice channel suppliers for all content-related requirements for new channels and/or changes to existing channels (in conjunction with Senior Portfolio Manager and Head of Content Strategy)
    • Maintain and update supplier account management system (contract extracts), ensuring all relevant information is current.
    • Oversee title selection for catch up and that VOD rights are optimised across all available platforms.
    • Extract reports from Cii where feasible and/or conduct annual channel audits to track contractual fresh hours, holdback and overlap compliance, implement appropriate strategies.
    • Receive, collate and present new channel proposals at intervals required by stakeholders, including clear and timeous communication to applicants.
    • Maintain the channel proposal portal with the relevant online support teams.
    • Manage channel portfolio and liaise relevant with product/ CVM/ marketing / regional teams to refine content offering as required.
    • Drive the content engagement agenda with genre deep dives, trends & insight discussions, etc.
    • Manage customer content queries.
    • Facilitate regular marketing and/or content highlights meetings between channel suppliers and GE marketing and content discovery teams to ensure channel content is promoted to the right viewers.
    • Governance
    • Ensure contractual compliance for 3rd party channels

    Qualifications Essential:

    • Post Grad in Business Management/ Sales/ Marketing or equivalent

    Experience

    • A minimum of 6-8 years of years of television programming and broadcasting / media industry experience
    • Planning / organizing
    • Logical thinking
    • Strategic thinking
    • Analytical thinking
    • Market and customer analysis
    • Deep knowledge of current and future content trends in multiple markets
    • Extensive local and international content knowledge and passion
    • Knowledge of MC products and platforms
    • Demonstrate in-depth knowledge of channel content, able to contextualise performance, Insight and recommendations
    • Ability to work effectively in a complex, constantly changing and leading technology environment.
    • Accuracy, Strong attention to detail
    • Ability to meet deadlines

    Technical Competencies (List the key technical competencies)

    • Stakeholder Relationship Management
    • Regulatory Management
    • Scheduling and research Management
    • Financial Management
    • Governance and Compliance
    • Fully computer literate (PowerPoint, Excel, etc.)
    • Presentation Skills
    • Excellent communication skills - written and verbal

    go to method of application »

    Sales Support Specialist Sport

    Purpose of the Position:

    Responsible for overseeing and implementing General Entertainment campaigns once the Sales team has sold sponsorships. It’s a multi-faceted role which includes packaging of proposals, billing of campaigns and liaising with both internal and external clients. Strong administrative ability is required to be an effective link between GE Sales and the Operations Function (Scheduling/Contracting).

    Key Performance Areas

    • Tasks
    • Proposals and Contracts
    • Act as the gateway for all sponsored properties between DStv Media/channel partner/sponsor/agency/production houses
    • Sponsor/agency, DStv Media and channel expectations are met and implemented according to specified requirements
    • Draft sponsorship contracts detailing all the elements, and ensure signed contracts returned and distributed prior to flighting/production
    • Create detailed sponsorship schedules of the elements per project, and then include all sponsor elements as per signed contract
    • Ensure all required parties have a full understanding of the sponsorship schedule and requirements thereof; obtain client approval during the process
    • Deal Management
    • Get material and graphics from client if required for the production
    • Create the airtime brief of the sponsorship elements, brief into the relevant DStv Media and channel teams, and get client approval before going to air
    • Brief in-competition campaigns and update the systems for SMS/IVR entry mechanisms, and process competition entry volumes for client
    • Ensure clients deliver prizes prior to flighting, and manage dispatch thereof
    • Manage and monitor production timelines and ensure all parties adhere thereto, and ensure quick turn arounds on all approvals
    • Run weekly scheduling meetings
    • Billings/Accounts
    • Capture sales contracts onto billing monthly sheets
    • Capture schedule payments on Landmark
    • Maintain Contractual billings and Event schedules
    • Resolve Billing Queries with Clients and Accounts Department
    • Report on relevant schedules to Accounts for Sales tracking
    • Assist with Sponsorship phasing for the budgeting process
    • Production and Scheduling
    • Brief in-promo and Billboards to SS On-Air-Marketing
    • Create Production Chase lists for Clients/Agencies
    • Ensure Sponsor Material received, processed, and captured timeously
    • Book client assets with internal graphics team for editing
    • Ensure sign off and approval of rendered assets
    • Implement bespoke assets with SS production team
    • Administrative Tasks
    • Ensure material approved, delivered on-time, and flighting codes are allocated – may need to collect material from time-to-time
    • Monitor sponsorship elements to ensure they are executed and flighted as per sponsor contract
    • Ensure sponsorship elements that are not flighted or flighted incorrectly, are communicated to your line-manager as they are detected
    • Keep necessary parties informed of the status of the sponsorship/project
    • Attend production shoots and client functions when necessary
    • Attend client meetings on key sponsorships/projects where necessary
    • Handle client queries, requests, and issues on sponsorships timeously
    • Obtain the necessary reports and data of the completed sponsorship and prepare a post-campaign analysis report and/or presentation
    • Attend and minute DStv Media and channel status meetings where required
    • Attend to PA Duties from time-to-time (meetings, boardroom bookings, travel, admin)

    Qualification

    • Diploma in Media, Marketing & Communications or Project Management

    Experience

    • 3-5 years Media and Implementation experience
    • Knowledge of the media industry, especially sponsorships

    Technical Competencies

    • Fully computer literate (PowerPoint, Excel, Word, Office etc.)
    • Understanding of Broadcast systems and some technical knowledge
    • Project Management skills
    • Sound computer literacy
    • Excellent communication skills, written and verbal in English
    • Excellent Presentation Skills
    • Networking and client service skills
    • Interpersonal skills
    • Time management skills

    go to method of application »

    Senior Account Manager Digital JHB

    Purpose of the Position:

    • Generate revenue for DStv Media Sales across digital offerings and 3rd party platform partners
    • Create and sell digital advertising opportunities for advertisers

    Responsible for portfolio: Digital Agencies

    Key Performance Areas
    Tasks

    • Achieve Budgets
    • Achieve budgets within the designated area of responsibility, including but not limited to:
    • M-Net and SuperSport (excluding organically packaged sponsorship/ATL/event deals)
    • DStv Now
    • 3rd Party platform partners e.g. Facebook
    • Achieve portfolio targets
    • Sales Generation
    • Drive the digital sales of the DStv platform and products across a portfolio of digital media/advertising agencies and independent clients
    • Apply and sell Digital commercial opportunities to advertisers
    • Understand client needs and patterns to identify opportunities
    • ‘Hunt’ for new, and on-board new digital advertisers to the Platform
    • Operational Excellence
    • Record opportunity wins and losses to inform sales approach
    • Manage inventory and create sales opportunities across the Digital portfolio
    • Manage portfolio (deal management, spent tracking, increase fiscal spent/ grow share, reviews, recons, selling of key opportunities)
    • Lead negotiations for new business
    • Handle volumes of business across a multitude of agencies and direct clients
    • Client Relationship Management & Networking
    • Formulate strategic advertiser partnerships
    • Maintain and develop a network (build new relationships and keep/enhance existing client relationships)
    • Establish solid relationships with direct clients
    • Attend industry events and conferences to generate new business leads
    • Innovation
    • Collaborate cross-functionally to design customised and bespoke sales solutions and/or new revenue streams
    • Drive the successful adoption of the sales automation platforms and dashboards
    • Enhance client engagement using a data driven customer tool

    Qualification

    • Degree
    • Post Grad advantageous

    Experience

    • 5-8 years sales experience in a large Telecommunications company or Media Sales environment
    • A minimum of 3 years in the Television or Digital Advertising industry
    • Proven record of sales generation
    • Proficient in digital sales
    • Knowledge of the advertising industry and established networks
    • Understanding of the SA Television industry and proven success in the country
    • Existing media industry relationships and a proven ability to build productive relationships

    Technical Competencies

    • Exceptional sales acumen
    • Project management
    • Presentation skills
    • Excellent communication skills, written and verbal in English
    • Audience measurement metrics
    • Data driven approach
    • Networking
    • Negotiation skills

    go to method of application »

    Snr Accounts Payable Administrator

    Purpose of the Position:

    • To provide efficient and effective full function Accounts Payable supplier administration service to the organisation whilst building and maintaining sound working relationship with all stakeholders.

    Key Performance Objectives/Tasks

    Operational Delivery

    •  Provide support within the Accounts Payable function, Includes, Customer Vendor Relations, and the AP disbursement group which handles all check disbursements, 1099 and tax related matters for 3 ERP systems.
    •  Support automated invoice processing system, including relevant mailboxes, processing queues and reporting.
    •  Process accounting functions including maintenance of general ledger, accounts payable, accounts receivable, and project accounting; ensures accuracy and timeliness.
    •  Assist with monthly close including accruals, account reconciliation and variance analysis
    •  Assist with improving, implementing and documenting processes and internal control policies and procedures
    •  Identify opportunities for process improvements or automation and then drive the implementation of the solution
    •  Perform supplier reconciliations
    •  Manage supplier and internal query service desk

    Stakeholder Management

    •  Communicate with vendors regarding invoices and payment due/received, resolve any invoice discrepancies
    •  Communicate with internal employees to secure appropriate information and approval for payment
    •  Communicate vendor reconciliations and status of accounts
    •  Set-up meetings with internal stakeholders and suppliers to resolve exceptions

    Compliance and Regulatory

    •  Ensure compliance to regulatory bodies in accordance with the client needs and the organizations business plans and to be present and part of the development process when quality assurance sessions are held.
    •  SARS VAT 404 Compliance
    •  SARB Foreign Exchange compliance/controls

    Essential Qualifications

    •  A Matric Certificate or Equivalent NQF Level 4 Qualification
    •  BCom Accounting or Equivalent

    Experience / Skills

    •  Minimum of 2 years’ Accounts Payable experience
    •  Minimum of 1 year Accounts Payable Automated Invoice Processing via Optical Character Recognition (OCR) and workflow
    •  Minimum of 2 to 3 years SAP experience
    •  Minimum of 1 Year Coupa related experience

    go to method of application »

    Snr Specialist Ad Technology and Systems

    Purpose of the Position:

    • To Blueprint the system landscape for the organization
    • To implement fit-for-purpose solutions for the organization with a clear understanding of the Business process
    • Identify and improve the technology implications within the organization
    • Consult the technology and data business partners within the organization for alignment across the organization technology strategy
    • Manage IT Service Providers Service Level Agreement (SLA) and Delivery

    Key Performance Objectives

    • Technology & System Implementation
    • Implement fit-for purpose systems & technologies for the organization
    • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems
    • Create business cases for initiatives around system improvement through integration, automations, training, etc.
    • Manage & facilitate end-to-end Software Development Life-Cycle Management (SDLC)
    • Design, research, develop, analyse and suggest new marketing concepts as well as strategies through IT product business cases
    • Create IT blueprints across technology & system for the organization
    • Solution Analysis, Design & Development
    • Scope and project manage the business requirements across cross-functional departments for System implementation
    • Scope, design and plan technical project implementations
    • Design, develop & manage the Data & Report Management systems
    • Manage cross-functional lT programs and projects of varied sizes and types concurrently, by applying the Scrum Methodology; collaborate with leaders, across various areas, on project allocations and resource planning.
    • Manage delivery of technical projects/programs according to defined expected outcomes
    • Support & Change Management
    • Create and follow the operating model to support all the business-critical systems and applications across the organization by following the guiding principles
    • Implement the Support & Change Management process & tool for the organization, and provide clear mapping to service tools for support
    • Align the IT systems and vision to the Company vision and demonstrate the values through interaction with team and stakeholders
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team
    • Manage the business change impact across processes, systems and technology
    • Understand the hidden pattern in data and information that supports in system implementation and integration
    • Third Party Management
    • Stakeholder Management across Business and IT partners
    • IT and Project Contract Management
    • Service Level Management

    Qualifications

    • Bachelor’s degree in Technology with Project Management background (master’s degree is advantageous)
    • Databases: Microsoft SQL Server, Microsoft Access, Oracle
    • IT Frameworks: ITIL, TOGAF 9 Foundation
    • UML 2.0
    • Programming Languages: C#, ASP.Net, Java, C++, C, Delphi, Visual Basic, VB.Net, RPG-ILE, PERL, HTML.
    • Scripting & Assembly Language
    • SCRUM certified
    • ToGAF certified
    • Project Management Certification

    Experience

    • 8-10 years’ experience in IT Systems Management including Implementation and Support, Project Management across Product Development, Innovation, Analytics, Reporting/BI across business domain
    • 4-5 years relevant experience in handling various business processes pertaining to Technology
    • 2-3 years relevant experience in programme management within technology, enterprise architecture and process re-engineering across people, processes & technology
    • 7-8 years hands-on experience in implementing technology and systems including business requirement management, solution analysis and designing, system implementation/Integration and support
    • Demonstrated delivery of innovative technology solutions (automation/digitization/robotics, etc.) and proven record of implementing solutions on a large scale
    • Great learning and proficient in IT process streamlining, e-commerce, retail and computer applications
    • Knowledge of programming languages
    • Analysing and/or implementing the below (including but not limited to):
    • Systems Analysis
    • Technical Support
    • Training
    • Troubleshooting
    • Networking
    • New Technologies
    • Operating Systems
    • Programming
    • Restoration
    • Security
    • Servers
    • Software
    • Solution Delivery
    • Coding
    • Computing
    • Configuration

    Technical Competencies

    • A robust understanding of systems and structures
    • Risk Management
    • Project Management
    • Presentation Skills
    • Innovation (E2E)
    • Process engineering
    • SLA Management
    • Versed in reporting programming languages

    go to method of application »

    Source to Pay Contracts Administrator

    Purpose of the Position

    •  Enforcing proper Governance during the entire Source to Contract process according to the Procurement and Delegation of Authority Policies.
    •  Enforcing compliance to the Sourcing and Sourcing Support Standard Operating Procedures (SOP’s).
    •  Maintain accurate and ongoing Contract Management and Sourcing Support.
    •  Engage with Internal and External Stakeholders to provide support aligned to business strategic objectives.
    •  Provide visibility around key Contract Management criteria and reports.
    •  Maintain adherence to quality and compliance of the end-to-end contracting process, aligned to relevant policies and procedures.
    •  Management of queries via query management tool.
    •  Loading of contracts for signatory aligned to relevant Delegation of Authority and load fully signed contracts on the eProcurement platform.
    •  Provide all stakeholders updates in terms of contract status and analysis thereof.
    •  Perform ad hoc Sourcing, Contract Management analytics reporting when required.
    •  Provide ongoing support to all Stakeholders to drive key KPIs for the Department.

    Key Performance Objectives/ Outputs

    • Operational Delivery 
    •  Work with the Sourcing team and provide Sourcing Support and Contracting Support by creating visibility and access to information, Legal Templates, Analytics and communicating the Correct Contracting Process.
    •  Draft and review all contracts/contract documents according to the Key Contract Management criteria. Complete the Contract Management Checklist prior to sharing contract documents to the Legal teams as per the Legal Policy for review.
    •  Engage with Legal teams to author the draft contract/contract documents. The Legal teams will review the Terms and Conditions relevant to the contract/contract documents and update changes made to Terms and Conditions and Schedules/Appendixes added to the Contracts.
    •  When drafting/reviewing the contracts/contract documents liaise with the Category Managers, Sourcing Specialists, Sourcing Analysts and Business Stakeholders on the Contract Management criteria to ensure compliance.
    •  Assist with authoring of the draft contract between internal and external stakeholders
    •  Assist with any contract disputes and resolution where possible to maintain supplier and business relationships.
    •  Have a clear understanding of the eProcurement system and how to maintain contracts on the system. Load and attach relevant documents of the complete signed off contract on the eProcurement system.
    •  Communicate to the relevant stakeholders that the contract is loaded and ready for use on the eProcurement Platform.
    •  Update and maintain the Sourcing and Contracts Tracker daily.
    •  Analyse and report on off-contract and non-contracted spend to the Contract Manager and Sourcing Support Manager.
    •  Capture and maintain sourcing category relevant statistics monthly i.e., commodity indices for visibility to assist Category Managers with planning and execution.
    •  Process Contact Price Adjustments as per Category managers’ approval.
    •  Perform quality checks on the eProcurement Platform and identify, communicate, and assist the relevant stakeholders in correcting the mistakes. Integrate the end-to-end Contracting process
    • Systems and Innovation
    •  Assist with Finance Business Innovation of various identified projects and processes
    •  Assist with implementation of the Contract Lifecycle Management (CLM) component of the eProcurement System
    • Stakeholder Management
    •  Manage relationships with Key internal and external stakeholders as outlined above.
    •  Keep appropriate communication line with line manager and Sourcing Support Manager
    • People Management
    •  Ensure effective and efficient service delivery to group stakeholders
    •  Develop business knowledge and staff within Sourcing, Category Management and

    Procurement

    Qualifications

    •  Minimum Matric
    •  Relevant tertiary qualification in the Procurement Environment is preferred
    •  Legal qualification is advantageous

    Experience

    •  3-5 years’ working experience in Source to Pay environment or Procurement environment
    •  Knowledge and experience in program and systems (SAP ERP, MS Office, eProcurement platforms such as Coupa, iProcure, etc.)
    •  Data Management - cleaning, sorting, visualization, analysis, and modelling is required
    •  Understanding of Contracts Management processes and procedures including Legal component

    Technical Competencies

    •  Stakeholder Management
    •  Relationship Management
    •  Effective communication skills
    •  Proven analytical skill and ability
    •  Interpersonal skills
    •  Proven ability to manage internal and external stakeholders
    •  Detail oriented, Analytical, Investigative, problem solver
    •  Proactive, self-starter capable of driving results without supervision

    go to method of application »

    Specialist: Recon and Compliance

    Purpose of the Position:

    To check and ensure all creative material for sponsorships and commercials across all DMS platforms comply in terms of quality and content.
    Manage all reconciliation & transmission files for all channels across SA and Africa are exported from all broadcast areas and are automatically converted into Landmark on a daily basis

    Key Performance Areas

    • Compliance
    • Review all new creative for new flighting codes created in Landmark system
    • Ensure that all creative material complies to set standards per Territory
    • Review all creative for content that is offensive to culture, gender, race and religion - refer to Management for approval
    • Be aware of any competitive content that is competition to Multichoice platforms and product offerings - refer to Management for Approval.
    • Comply with regulatory requirements as per BCCSA
    • Ensure that all commercials have no bad language or expletives
    • Channel Pricing & Break Verification
    • Ensure accurate rates are populated for various DSTV channels
    • Communicate program & rate changes to Contracting Team
    • Communicate with Programming Team for accurate breaks structure & programming titles
    • Daily Recon & Reporting
    • Manage all reconciliation & transmission files for all channels across SA and Africa are exported from all broadcast areas and are automatically converted into Landmark
    • Compare actual inventory to contractual stipulations across all DMS channels
    • Measure and record all discrepancies across all DMS channels between planned and actual airing
    • Record all commercials which have failed and obtain corrective action from the Contracting administration team
    • Stakeholder Management
    • Build good relationships & deliver excellent customer service to internal and external stakeholders
    • Collaborate and enable cross functional and effective working relationships with other relevant departments within the MCA Group
    • Deliver relevant reporting contracts to all clients and stakeholders
    • Policy Adherence
    • Policy and procedure implementation
    • Adhere to policy according to territories

    Qualifications

    • Diploma in Compliance related studies

    Experience  

    • 3-5 years’ experience
    • Relevant system knowledge

    Technical Competencies

    • Networking
    • Risk Management
    • Negotiation Skills
    • Attention to Detail
    • Administrative Skills
    • Project Management
    • Analytical
    • Systems knowledge

    Method of Application

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