WHO WE'RE LOOKING FOR :
An Application Support Specialist who will report into the Customer Experience (CX) Manager.
While the CX Agents assist end users with first level product support
CENTRE : Head Office (Pretoria)
REQUIREMENTS :
A three-year tertiary qualification (NQF Level 6) in Information Technology, Science, Geography and Real Estate with relevant experience in
What will you do?
Provide end-user technical desk-side support (installation, configuration, problem identification and resolution) for Microsoft products and a range of business applications.
What will you do?
Investigate, analyze, resolve and advise on support issues in a business application support environment.
As Senior Application Support Specialist, you will be responsible fo
Specification
SLA
To ensure a timely and effective response and resolution to user queries and problems in line with service level agreement and ITIL principles.
To perform
Job Summary
Provide design & delivery support for technical strategy & operational planning, design & process engineering, resourcing, execution, business performance management & m
What will you do?
Responsibilities:
Effective servicing clients via telephone, mail and walk-in interactions with all retirement fund administrative matters
Adhering to the implemented proces
Purpose of the Job
To plan, manage and support IT Applications and perform all support activities within the specified area.
Job Objectives
To plan and manage all activities within th
Core Description
To provide and co-ordinate support to the dispatchable workforce. Provide feedback to the internal/ external customers/ role players to ensure customer satisfactio
Are you a motivated, energetic young person looking for an opportunity to grow?
Do you have good time management skills with a technical background?
Are you proficient in Excel? 
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Job Purpose
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