MAIN JOB PURPOSE:
The CF specialist is responsible for their customer group’s short-term replenishment cycle in their assigned categories. Collaboratively working with DC to improve On-She
Customer Service Representative Job Description:
The successful applicants will be required to provide exceptional service to our customers by answering questions, handling complaints, respondin
Job Summary
Experienced and dynamic Manager of Customer Experience and Channel Management to lead and drive the strategic direction of our bank's customer experience initiatives and channel
Key Purpose
To answer inbound calls, make outbound calls, resolve queries in real time from Franchises, Brokers and the public in line with Service Level Agreements.
To manage administration
Job Description
The Kaelo Health Service Centre Team Leader is responsible for call centre servicing and escalation management across the Health business including - Prime Cure, Client services,
JOB DESCRIPTION
To identify, grow and retain merchant and user engagement strategies for implementation in order to drive visibility, scale, and adoption of the platform. To engage and guide mer
JOB DESCRIPTION
To provide a proficient reception function in support of the Branch team. To identify the customer's needs, record, monitor and facilitate the intermediate between the custom
Primary Objective:
We are looking to hire an experienced Senior Field Service Specialist to look after the service and maintenance needs of our internal customers in the Port Elizabeth Area. &nb
Customer Service Representative Responsibilities:
Always maintain a positive, empathetic, and professional attitude toward customers.
Responding promptly to customers regarding product, websit
JOB DESCRIPTION
The key purpose of the Social Media Agent is to ensure an effortless customer experience across MTN’s Non-Voice Channels.
The Agent operates within Social Media Cu
The Position:
We are looking to recruit a Customer Relationship Marketer to manage, maintain and grow key accounts (schools) and to generate leads. The role will report to a Sales Manager.
You Bring:
2 – 3 Years Contact Centre Management Experience
2 – 3 Years Customer Service Experience.
Knowledge of dialer systems
A Bonus to have:
Diploma/Degree in Gen
Key Output
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing and report writing.
Accurately capture relevant data from external and
Role Purpose
Accurately and effectively analyse and review incoming correspondence and documents and create allocate appropriate workflow task on the workflow system within th
Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Sales and Target: To activ
Job Summary
Job Summary
To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. customer management and c
Position Overview
Creditors invoices processing, recording all financial transactions that take place in the business through the processing of journals (month end, reallocati