About you
Customer Service at OneDayOnly includes a group of mega-skilled, self-motivated, all-round lovely humans that are united in bringing sweet resolutions to the lives of South Africans, ever
CRITICAL TASKS
Guest Relations
Acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listen and respond posit
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, deli
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
Adhere to standard operating procedures (SOP’s) within the area of accountability.
Contribute to the development of standard operating
Role Purpose
The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
Do
S
Minimum requirements:
Grade 12
Degree/National Diploma in Information Technology and only requiring in-service training to complete studies.
Additional Requirements:
Computer Litera
Minimum requirements:
Grade 12
Degree/National diploma in Human Resources and only requiring in-service training to complete studies.
Additional Requirements:
Computer literate
Ex
Description
Drive customer centricity by ensuring that the processes and the teams deliver on the desired customer experience.
Requirements
Key responsibilities:
To ensure the SLA Ta
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships
Achievement of targets for business
Understa
Job Description
To provide a positive customer experience by being helpful and sensitive to customers needs, expectations and providing product solutions including directing customers to the correc
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships
Achievement of targets for business
Understa
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships
Achievement of targets for business
Understa
Job Description
To supervise the production slicing team responsible to slice and pack bread to the desired quality specifications, on time and in full.
Key Responsibilities
Job Purpose
This IMFS Supervisor position allows you to lead, coordinate, and be responsible for all IFMS-related activities as well as the operation of all Utility Systems such as steam
Job Description
We’re looking for ambitious Customer service Advisors who have experience working towards multiple targets in a fast-paced environment. We want target driven people to help us
If you meet the following requirements you are welcome to apply:
Excellent command of the English language
The ability to liaise with clients at Managerial Level
Strong administrative skills
Requirements
Strong technical IT infrastructure background with related ICT qualifications/certifications
ITIL Foundation
A minimum of 3 years of relevant experience in Desktop Support
Job Requirements
At least 2 years of Supervisor/Management experience in a fast-paced, customer-facing position
A valid Drivers License, older than 2 years
Must have worked shifts before and