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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globa...
Role Purpose
The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
Do
Support process by managing transactions as per requiredquality standards
Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries
Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
Behavioral Competencies
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