ZAF - Team Leader - Solutions at DSV

Minimum Requirements

• Grade 12
• Tertiary qualification an advantage
• Basic computer literacy level in MS Word, Excel, PowerPoint and Outlook
• Intermediate knowledge of WMS -Cargowrite or Similar Inhouse Warehouse Management Systems
• 2 - 3 years’ experience in Warehouse of Production environment

Job Related Requirements

1. Ability to communicate effectively both internally and externally
2. Fluent in English
3. Neatness, accuracy and attention to detail
4. Portraying a professional standard at all times
5. Strong administrative and communication skills
6. Ability to meet targets and dead-lines
7. Ability to use initiative and be a self-starter
8. Punctuality and time management skills are essential elements of the position

Added Advantages for the role

1. CargoWrite knowledge
2. Good people and leadership skills
3. Strong problem solving and Analytical skills
4. Must be able to work under pressure
5. Must have good time management skills
6. Analytical skill to plan out the day ahead and the next
7. Ability to revise and draft new work instructions/SOP or flow chart

Main purpose of the role

• This role will be responsible for the leading and controlling of operational teams at DSV Park, Plumbago Distribution Centre

Duties and Responsibilities

MAINTAIN COMMUNICATIONS:

• To enhance a 2-way communication process within the team.
• Communicate information obtained from the Ops Supervisor
• Keep Operations Controller informed on problems or concerns
• Communicate the goals/objectives to the team members
• Communicate defects to other teams/sections (feedback on quality,  safety, etc.)
• Maintain high morale through continuous communications
• Solicit input from team members
• Maintain high morale and team spirit through continuous coaching

SUGGESTIONS:

• Encourage and solicit small suggestions that the team members can do on their own.
• Encourage team members to submit improvement proposals

TRAINING:

• To enable personal growth by organizing training for all team members.
• Train the team members to become multi-skilled workers according to the flexibility chart
• Record and maintain the flexibility chart of the team
• Give job instruction training to all newly appointed members in the team

ATTENDANCE:

• To create an environment where attendance is seen as essential for the team performance.
• Cover all absenteeism whenever needed in team.
• Inform Ops Supervisor if absentee coverage cannot be resolved within the team
• Motivate team members for attendance

PERFORMANCE SUPPORT:

• To create a positive and constructive climate by coaching and supporting the team members.
• Monitor performance of team members, coach/retrain where necessary
• Assist in eliminating problem operations and bottlenecks
• Be aware of health conditions of team members
• Give positive feedback on performance issues to team members
• Give input to the Ops Supervisor with regard to performance evaluations

TEAM MEETINGS:

• To enhance a 2-way communication process within the team.
• Prepare the agenda of the meeting and solicit input from Ops Supervisor and team members
• Conduct the meeting
• Inform Ops Supervisor about the outcome of the meeting
• Follow-up on items discussed during the meeting

JOB ROTATION:

• To create flexibility and personal growth by organizing job rotation.
• Ensure that the job rotation amongst team members balances ergonomically challenging jobs with those that are physically less
• Train team members in order to gain flexibility for job rotation
• Maintain a record of rotatio