VAT Compliance Administrator at PricewaterhouseCoopers (PwC)

JOB PURPOSE

• Work within the VAT Compliance division of PwC and provide comprehensive document management (docman) support to the VAT Compliance team, including the maintenance of computerised VAT compliance databases and the managing of correspondence.
• The position will be filled at our Tax Centre of Excellence (CoE) based in Port Elizabeth and will serve both national and international clients.
• Due to the nature of the compliance business, i.e. large number of clients with relatively low fees and a large amount of correspondence, risk management and documentation that needs to be attended to, this can be done more efficiently through using a docman.

PRINCIPAL ACCOUNTABILITIES:
Client database:

• Upload and create new users/clients/profiles on the relevant “VAT Compliance databases/systems (these databases include: Salesforce, SARS e-filing, Engagement Centre (“EC”), various VAT compliance management databases/Sheets, etc.);
• Manage, organise and maintain the client data on the VAT Compliance Databases, including both incoming and outgoing correspondence;
• Create new assignments and maintain current assignments on the VAT Compliance database/systems;
• Be actively involved in project meetings relating to new developments on the current and new VAT Compliance databases and systems;
• Track client assignments with regard to workflow, timelines and deadlines;
• Assist with document formatting and preparation, including reports, presentations and proposals;
• Assist in completing all documents for SARS with regard to VAT registrations, de-registrations, change of address, change of public officer, etc;

Billing:

• Ensure that monthly invoices and ITB’s (inter-territory bills) are raised for all clients;
• Emailing monthly invoices/statements to clients;
• Update client billing details;
• Assist in drawing WIP reports and monitoring WIP and debtors;

Risk management:

• Responsible for working with the Horizon SDC team to ensure that risk management is kept current and up to date for both new and existing clients/engagements;
• Responsible for working with the SDC Horizon team to ensure new client codes are opened and to review the codes to ensure that the codes have been opened correctly;
• Filing of risk management documentation;
• Assist in gathering the relevant documentation for the annual risk management reviews;

Documents:

• Manage, direct and track incoming and outgoing correspondence with SARS;
• Responsible for the timely and accurate uploading of documents to the relevant VAT Compliance databases/systems;

SARS efiling:

• Responsible for the accurate and timely delivery of the deliverables to both the client and SARS;
• Be proactive in following up any outstanding documents/information required from clients/staff;
• Responsible for resolving e-filing queries with SARS;
• Responsible to manage and update staff SARS e-filing profiles;
• For all filings during the month and ad-hoc assignments, ensure that the required deliverables and manager and client signoffs filed;

QUALIFICATIONS AND EXPERIENCE:

• Grade 12
• A related tertiary qualification would be highly advantageous
• At least 2 years’ experience in a similar role

PERSONAL ATTRIBUTES:

• Excellent attention to detail
• Methodical worker
• Problem solver
• Self-motivated
• Able to work under minimal supervision
• Ability to prioritise and work under pressure
• Excellent communication and interpersonal skills
• Excellent organisational and time management skills
• Client focus driven
• Takes initiative on personal development

KEY KNOWLEDGE & SKILLS:

• High level of computer literacy
• Excellent MS Excel and Word skills
• Excellent Google G-Suite skills
• Excellent communication skills
• Strong interpersonal and management skills
• Ability to multi task
• Pro-active and committed to delivery
• Attention to detail is imperative, due to high level of clientele.
• Self-starter with the ability to provide solutions to business problems
• Excellent time management skills and ability to work in a high pressured environment and handle confidential matters with tact and professionalism

Job Posting End Date
April 16, 2023