Unified Endpoint Management – Technical Specialist (Hybrid) at Sabenza IT

What You’ll Be Rocking’:

• ITIL Process Pro: You’ll be the maestro orchestrating Incident, Change, and Problem management like a virtuoso. Plan, execute, and perform maintenance tasks and manage the infrastructure lifecycle with finesse!
• VIP & End-User Support Guru: You’ll be the friendly face (or voice) helping VIPs and end-users navigate their tech challenges.
• Documentation Dynamo: Craft and maintain technical documentation and standard operating procedures that keep everyone in sync.
• Directory Daredevil: Master Active Directory and Azure Active Directory with your exceptional skills.
• Device Management Maven: Whether it’s SCCM, Workspace One, Microsoft Intune, or any other device management tool, you’re the one to manage and optimize them all.
• Virtual Device Virtuoso: Handle Virtual Device Management with tools like Horizon, Citrix, and Azure Virtual Desktop like a true pro.
• Troubleshooting Titan: Tackle infrastructure, network, and general integration issues with a superhero-like knack for solving problems. 

What Makes You Shine:

• Hands-on experience with ITIL processes and a track record of VIP and end-user support.
• Tech Skills: You’re fluent in:
• Active Directory,
• Azure Active Directory,
• Device management, and virtual device management tools.