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Boldr is a purpose-driven outsourcing partner that builds customized solutions for fast-growing companies. We offer solutions in Data Management, Customer Experience, and Sales Enablement. You can learn more about our services on our website: www.boldrimpact.com We're also on a quest to rewrite the rules of outsourcing and lead our industry towards an ...
Description
Be involved in training team members from different accounts and departments.
Facilitate instructor-led learning sessions, such as on demand training, performance improvement, performance development, and engagement activities.
Collaborate with supervisors or managers to determine their teams training needs and act as a training coach or guide by ensuring that the other training sessions that are conducted by other teams are at par with the company’s standard.
Conduct post-training assessments in order to measure the success of the training conducted and developed.
WHAT WILL YOU DO
Collaborate with supervisors/managers to determine training needs and schedule training sessions.
Implement, sustain, and ensure the quality of the training courses that have been created and designed.
Conduct seminars, workshops, learning sessions, training sessions, etc.
Conduct training needs assessment and analysis to determine, recommend, and implement the type of support needed.
Conduct evaluations to identify areas of improvement
Prepare learning materials, such as modules, videos, etc.
Monitor performance, response, and effectiveness of the training.
Update job knowledge by participating, requesting, and recommending learning opportunities; reading professional publications; maintaining personal networks, participating in professional organizations, etc.
Assist in creating and analyzing L&D’s data
Requirements
YOU HAVE…
The ability to manage the full training cycle, including in-person activities
Great skills in facilitating and presenting
Excellent skills in both written and verbal communication
Training skills: You will need to be able to speak in a friendly way to deliver accurate and clear content, listening to people’s needs and helping communicate options for them.
A passion for learning and teaching
An attitude that is always willing to provide help and support.
Experience in training other trainers is a plus
Benefits
Salary + Benefits
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