Trainee Assistant Manager - Eastrand Area at Dis-Chem Pharmacies

Dis-Chem Pharmacies has an opportunity available for a Trainee Assistant Manager in the Eastrand Area. You will assist the Store Manager with all operations of the store including managing staff and being responsible for store targets, maintaining inventory by checking the merchandise to determine inventory levels and preparing reports by collecting, analysing and summarising information.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 5 years’ retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
• Minimum of 3 year’s management/supervisory experience
• Computer literate – MS Office and retail operating systems
• Willing and able to work retail hours

Advantageous:

• Relevant retail/FMCG qualification
• Working knowledge of SAP
• Basic knowledge and application of human resources and industrial relations

Job Description:

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling.
• Manage the performance management process and ensure that personal development plans are adhered to.
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels.
• Manage stock-flow to the floor.
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager and Store Manager.
• Manage shrinkage.
• Regulate customer compliments and complaints.
• Ensure customer requests and complaints are addressed timeously.
• Ensure all merchandisers adhere to Dis-Chem merchandising standards.
• Ensure promotional stock and displays are planned, implemented and maintained.
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards.
• Ensure all store objectives are achieved.

Competencies

Essential:

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc.
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest 

Advantageous:

• Basic IR and management training
• Basic Accounting knowledge
• Portrayal of leadership