Technical Manager - Durban at Tsebo Solution

Duties & Responsibilities

Planned Preventative Maintenance 

• Perform preventative maintenance on building plant and equipment including but not limited to: skilled carpentry, electrical, painting, plastering, dry walling, plumbing, heating, air conditioning and mechanical repair work, door hardware, keying, exit and emergency lighting
• Co-ordinate maintenance teams and planned maintenance activities.
• Maintain all PPM schedules in conjunction with the Helpdesk Manager.
• Inspect building facilities to identify building maintenance needs; progress on preventive maintenance and recommend, prioritize, and perform corrective maintenance as required.
• Responsible for buildings quality control. Inspect facilities and work areas to eliminate deficiencies and improve building facilities.
• Continually evaluate the effectiveness of maintenance procedures and programs and makes changes to improve quality, efficiency and effectiveness.
• Ensure building assets are in optimal working condition and are in line with the asset life cycle.
• Maintain documented records of all services, checks and inspections conducted by both service providers and in house maintenance staff

Contractor Management

• Request quotes and place orders for sub-contract work.
• Conduct inspections of on-site contractors and procedures, ensuring they provide service as per SLA agreement and good industry standards.
• Carry out daily, weekly and monthly inspections on site to determine service delivery measured against SLAs.
• Implement the agreed SLA with Service Providers
• Hold documented meetings with Service Providers to evaluate performance against the SLA’s
• Foster a good relationship with contractors and evaluate the standard of service delivery against cost.
• Ensure all service provider job cards, service records, meeting minutes, evaluations and company documentation is updated, documented and recorded.

Staff Management

• Provide a program of continuous in-service training for staff.
• Conducts regular staff meetings with the technical team to ensure work is being conducted efficiently.
• Provide assistance to the technical team for troubleshooting.
• Ensure work schedules are in place and weekend work is scheduled accordingly.
• Establish and maintain a good working relationship with management and staff for which you are responsible.
• Attend to all IR related issues which may arise in the department

Reactive Maintenance

• Attend to any breakdowns in a timeous manner to ensure there is little or no impact to the client’s operations.
• Ensure breakdowns are closed out within the specified rectification timeframes stipulated.
• Liaise with service providers to attend to breakdowns when needed as soon as possible.
• Escalate any issues to the Facilities Manager.

Skills and Competencies

• Good knowledge of all electrical fittings and fixtures and the maintenance and repair thereof.
• Knowledge of UPS & power clean installation.
• Project and resource management skills.
• Theoretical & practical technical skills on electrical installations.
• Theoretical and practical technical skills for aircon operations.
• Good knowledge of Occupational Health & Safety Act.
• Be familiar with safety, fire and emergency procedures.
• Good knowledge and understanding of PPP model and the PPP Agreement.
• Understanding of Industrial Relations, Human Resources Management and disciplinary requirements.
• Must have a good understanding of SLA’s and contractor management.
• Good Reporting Skills.

Qualifications

• Electrical/Mechanical Engineering qualification (NQF 6).
• Must be eligible to register with Department of Labour as the Responsible person in charge of machinery
• 5-10 years Technical Facilities/Properties Management Experience.
• Experience in the management of Technical Services of a large complex or multiple properties are essential.
• Experience in producing reports, stats and proposals for clients.
• Budgeting and cost control experience.
• Computer Literate MS Office (MS Word, MS Excel, SharePoint, MS Outlook).
• Must be familiar with Building Management Systems.
• Specialist Skills and Knowledge