Sr Systems Engineer - Cape Town at Relx

Responsibilities

• Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc.
• Install program products and system components
• Demonstrate thorough understanding of all system components and of program products assigned to support.
• Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
• Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems and Windows infrastructure).
• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
• Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, and Windows/Virtual infrastructure).
• Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
• Proper management and implementation of team changes and service requests.
• Proper creation, execution, documentation, and closure of tasks, changes, and requests.

Requirements

• 5+ years of Systems Engineering experience
• • BS Engineering/Computer Science or equivalent experience required
• Experience of Windows infrastructure.
• Experience in VMware Management.
• Window OS installation and troubleshooting.
• Experience in virtual server environments.
• Experience in scripts automation.
• Understanding of Cloud implementation
• Experience with SFTP
• Experience in Defender A/V
• Experience in Credential Guard
• Experience in MECM Patching Process
• Strong critical thinking skills.
• Good oral and written communication skills.