Specialist: Offshore Trade Processing & Settlements (Fixed Term Contract) at Liberty Group South Africa

Job Objectives

• Process trades accurately and timeously in line with all market deadlines.         
• Identify trade discrepancies and unsettled trades as well as mitigating the risks related to the trade life cycle.
• Ensure that Forex trades as well as other foreign currency related transactions are processed according to the required standards.
• Display operational excellence through innovation, being inquisitive and have a bigger picture mindset.
• Provide excellent services to internal and external stakeholders.
• Assist all business units with foreign exchange related queries.
• Align work according to the business needs and prioritize accordingly.
• Support the various operational business units in dealing valuation queries;
• Maintain and update the FX register.
• Stay abreast of changes in the market and their impact on daily duties.
• Adhere to all reporting requirements with the SARB.
• Account opening with related FATCA
• Ability to multi-task and work well under pressure.
• Perform UAT testing on process changes or market related requirements.

Experience

• Exposure to foreign exchange transactions and their impact on clients’ portfolios (3 years)
• Excellent communication skills both verbal and written.
• Strong Interpersonal skills and be a team player.
• Display an understanding of financial market instruments.
• Prior experience in an operational environment within asset management would be an advantage.
• Knowledge of Treating the Customer Fairly (TCF) principles.

Minimum Experience

• 2 - 3 years experience in a similar environment

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07]
• Bachelor`s Degrees and Advanced Diplomas [NQF Level 08] in Finance Economics and Accounting

Additional Minimum Qualifications

• Investment or asset management experience. 
• JSE settlement officer exam would be an advantage

Job Related Knowledge

• Solid knowledge and understanding of financial instruments.
• Experience in trade and settlements of high volume/value transactions.
• Understand the regulatory market requirements of foreign markets.
• Knowledge and understanding of SWIFT.
• Systems knowledge: HiPortfolio/Charles River / Stadium

Process

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Job Related Skills

• Computer literate
• Excellent attention to detail
• Organised with good time management skills
• Ability to work under pressure, prioritise and take initiative
• Excellent communications skills
• Ability to engage with stakeholders from all levels.
• Be prepared to work long hours

Customer

• Provide support to ensure workflow items, escalations and queries are resolved within SLA in order to promote customer satisfaction and retention.
• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Technical Competencies

• Customer Understanding (Basic)
• Service Delivery (Basic)
• Research and Information Gathering (Basic)
• Operations Risk Management (Intermediate)
• Operations Management (Intermediate)
• Customer Advice (Technical) (Basic)
• Customer Relationship Management (Basic)

Behavioural Competencies

• Professional/Technical learning (Basic)
• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Customer service orientation (Basic)
• Communicating with Impact (Basic)