Specialist - IT Networks at Vodafone Global Enterprise

Role purpose

To engage and provide support and architectural guidance and second level critical support with aggressive and complex enterprise level services and applications as a Networking subject matter experienced professional.
Escalation support and deep dive technical analysis on design, architecture, and maintaining the organisation’s network services within IT Data Centres and Corporate offices countrywide will be part of your primary role.
Your key purpose is to ensure stability and availability of the Enterprise IT Network Infrastructure and related supporting services to delivering on business objectives without the compromise on security.

Your responsibilities will include

• Monitor, supports and maintains the network to ensure its day-to-day stability and availability.
• Identify current network risks and implement innovative solutions to optimise, remediate and/or mitigate.
• Provide support to internal BU infrastructure teams during fault-finding and trouble shooting.
• Provide research and assessment of new technologies as well as customer needs.
• Provide Architectural Guidance on routing and switching.
• Development and maintain all documentation relating to architecture, configurations, interfaces, and reports i.e., Inventory Management and Knowledge Base documentation including HLD’s, LLD’s & SoW’s.
• Proactively improve infrastructure, reducing operational costs and complexities.
• Provides 2nd Tier technical escalation support to the 1st Line Helpdesk and assess technology security risk periodically.
• Plan, design and build the Enterprise core network. Conduct functionality and gap analyses to determine the extent to which key business areas and infrastructure comply with statutory and regulatory requirements.
• Evaluate and recommend new product technologies.
• Provide support to Technical Product development team to develop Enterprise products.

The ideal candidate for this role willl have

Technical / Professional Qualifications:

• Matric Essential
• Degree/diploma essential in IT or relevant field
• 3-5+ years working experience in the Information Technology industry supporting Cisco Technologies

Core competencies, knowledge, and experience:

• Extensive knowledge in managing a global network (WAN & LAN).
• Extensive knowledge and hands-on experience in design, architecture and maintaining an organizations network infrastructure.
• Extensive knowledge and hands on experience of Layer2 and Layer3 networks, high availability, redundancy, and interoperability between different vendors.
• Extensive networking knowledge in product suites available from vendors like Cisco Switching and Firewalling, F5, VMWare, and EMC.
• Extensive knowledge of IP Networks.
• Extensive experience in designing Data Centre server environments.
• Extensive knowledge of Storage network environments.
• Extensive knowledge of trouble shooting and fault finding on a virtual server and network environment.