Shift Warehouse Controller (Polokwane) at RCL Foods

Minimum Requirements    

• Matric with relevant Tertiary Qualification is preferred (Logistics, Warehousing, Operations, Supply Chain, etc).
• At least 3 years of experience in a warehouse environment.
• Valid Code EB drivers' license.
• Valid Forklift driver’s license

Duties & Responsibilities    

Operational Warehouse Management:

• Control operational deliverables, and expectations, and coordinate progress with direct line manager.
• Approve and oversee the execution of all relevant warehouse documentation and ensure compliance with all audit requirements including ISO.
• Ensure that all products are received and stored timeously and in accordance with Group policy.
• Provide direction to warehouse team on a daily basis including overseeing the assignment of individual responsibilities, tasks and technical functions.
• Maintain team focus on the business objectives in order to drive success.
• Identify and resolve issues and conflicts within and between various operational teams and team members within span of control.
• Conduct daily checks on all facilities, storage areas and equipment within area of responsibility, ensure compliance to all mechanical, electrical, safety and hazard standards and raise any areas of non-conformances for action.
• Check the temperature records of probe thermometers and compile a weekly report for submission to the Warehouse Manager.
• Ensure that the warehouse is locked and secure after hours.
• Monitor and ensure optimum stock rotation practices are applied across area of responsibility.
• Optimise the allocation of picking slots to meet sale patterns.
• Carry out daily SAP warehouse checks and action any reported defaults.
• Ensure compliance to relevant hygiene standards.
• Conduct regular safety checks and ensure maintenance is conducted on all lifting and other equipment.
• Ensure that there are sufficient levels of consumables including pallet wrap, paper, cartridges, etc. maintaining continuous operations within the warehouse.

Inbound Control:

• Control the inbound process by receiving product in good condition.
• Capture stock on the SAP system to ensure that goods are controlled and easily identified.
• Allocate the product to the right bin in order to access with ease and convenience as and when required.
• Activate internal material movement, incorporating placing the order, picking the product and moving it to truck for dispatch.
• Check shelf life in order to ensure it has not expired using the FIFO (First In, First Out) system.
• Prepare for and initiate stock take preparation ensuring that the entire process is embarked on and completed within the specified time frame.

Stock Control:

• Ensure stock is in the right location by completing cyclic counts on a daily basis.
• Ensure staff are doing proper stock rotation where it does not go to the pick face but to the back-up location.
• Control production and expiry dates on every inbound and outbound.
• Control damages on inbound/outbound and track trends.
• Identify root cause and take the necessary actions such as issuing verbal warnings.
• Conduct monthly stock takes.
• Ensure frozen stock is kept in a frozen and/or chilled state.

Customer Liaison:

• Resolve issues regarding damaged stock or shortage thereof.
• Reconcile invoice details with requirements.
• Report any incident that may have occurred involving drivers that in turn impacts on customers.
• Schedule customer deliveries according to the time window process.
• Verify orders and liaise with customers on the point of receiving by making use of the SAP System.

Warehouse Maintenance:

• Ensure the warehouse is kept clean by inspecting the various areas.
• Liaise with the cleaning manager and supervisor on site who in turn must liaise with the external cleaning company.
• Arrange for damaged goods to be left in the designated area of the warehouse within category of repack; repair or dump.
• Check that lighting is adequate, doors open and close easily amongst other specifics that impact productivity.
• Report areas/issues in need of attention to the respective Maintenance Manager.
• Ensure that all bin allocations are clear from any damaged pallets.
• Ensure all forklifts are in good working order.

Security Control:

• Ensure that all stocks leaving the warehouse premises do so with proper documentation.
• Ensure all cameras are focused on risk areas such as entry and exit points and on areas that assist in the determination of the level of inactivity amongst casual staff, ensuring there is no overstaffing.
• Issue a stock count on key lines such as “ready to eat” products like polony and cheese on a daily basis.
• Instruct security to check staff when they leave for a tea or lunch break.
• Ensure that all trucks leaving the warehouse are sealed and documented.
• Verify the seals on warehouse doors every morning, after nightshift.

Standards/Compliance Adherence:

• Verify the temperature for the entire warehouse by looking at the temperature worksheet.
• Ensure frozen stock is kept not below minus 18 and chilled not below
• Check that staff understand and comply with the standards set by ISO 22 000 and HACCP.
• Ensure goods are delivered in the appropriate condition and that there is no damage or discrepancy.
• Certify that a new load always enters a clean and well-maintained vehicle, highlighting the significance of quality.

Outbound Control:

• Control the functions of outbound, ensuring the correct products are dispatched promptly out to the customer.
• Ensure that all orders are leaving the warehouse correctly packed and damage free.
• Ensure that all invoicing is completed accurately and make necessary corrections where required.
• Facilitate the process of loading goods onto trucks and ensure they are sealed for transport to the customers.