Service Consultant: Marine at Santam Insurance

What will make you successful in this role?

• Prepare basic reports and statistics based on risk analysis
• Communicate with internal stakeholders to provide information, feedback and follow through on queriesand/ or instructions
• Address unusual and non-standard customer issues including underwriting and commercial relatedqueries.
• Receive requests for and generation of quotations
• Task related decision making within set policies and procedures
• Research to assist in addressing non-standard underwriting issues
• Update RM reports
• Create client profiles for identified risks
• Building strong customer relationships and delivering customer-centric solutions

Qualification and Experience

• Matric or equivalent qualification
• FAIS accreditation required
• RE 5
• 3 - 5 years Marine Insurance experience

Knowledge and Skills

• Familiar with Excel, Word, Intranet, Kit
• Knowledge of Marine products