Senior Service Centre Officer at Mediclinic

Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To support the HR service delivery model as part of HR Shared Services in delivering HR related transactional and administrative tasks to employees, line managers and the HR community through the use of self-help, ticketing, telephonic and technology resources.

KEY RESPONSIBILITY AREAS

• Support employees with relevant Tier 1 and 2 human resources requests and enquiries
• Optimise the service delivery of the Service Centre

Essential

REQUIRED EDUCATION

• Grade 12 with experience OR Degree/Diploma in Human Resource Management

Desired

• Relevant tertiary qualification (higher certificate, diploma or degree) in human resources management

Essential

REQUIRED EXPERIENCE

• 5 years work experience in an HR related role

Required Job Skills And Knowledge

• Knowledge of all relevant HR legislation and regulatory guidelines
• Knowledge and understandinng of the General HR Policies with a focus on certain remuneration, payroll and benefits policies, processes and principles
• Computer literate (Microsoft Office)