Senior Manager - Ethics Group Risk and Compliance at MTN

JOB DESCRIPTION

The Senior Manager: Ethics role will be accountable to achieve the following objectives:

Strategy Development and Implementation

• Lead creation of Group ethics strategy to manage ethics, mitigate ethics risks and inculcate an ethical corporate culture. 
• Ensure effective implementation of the Group-wide ethics strategy by means of providing direction, structure, business plans and support.
• Lead the development of an appropriate ethics risk assessment methodology and implement across the Group. 
• Ensure that appropriate measurement metrics are set to track progress made across the Group.

Operational Delivery

• Drive the creation of effective ethical culture reporting and analytics tools. 
• Ensure the development of required ethics office capabilities and associated support. 
• Develop and maintain effective processes to ensure seamless interface among departments for ethics related focus areas.
• Manage strategic partnership agreements to ensure business support and contribution to (e.g. United Nations Global Compact).
• Ensure standardisation of ethics governance and management through toolkits and templates.
• Facilitate learning and sharing of exemplary practice among Opcos.
• Ensure Group ethics task team collaborates with Internal Audit team to aid in process audits.
• Collaborate with stakeholders to enhance key elements of the ethics strategic framework.
• Conduct and manage ethics and governance communication with Opcos, CEOs, Audit and Risk Committee Chairpersons and the MTN Group ethics task team.
• Collaborate with Group Internal Audit to add to / modify existing standard templates and reports for purposes of continuous improvement. 
• Manage enterprise-wide projects and initiatives and associated budgets.
• Manage sub-divisional budget in line with ethics business plan, strategy and governance and management objectives.
• Direct, manage and/or escalate ethics related stakeholder (including investor) issues that may have impact on corporate reputation.
• Review key risks, issues and dependencies and set mitigation actions by providing solutions to ethics and governance issues.

Reporting

• Provide reports on progress made to management, Group Board’s Social and Ethics Committee in accordance with the measurement metrics set by the organisation. 
• Report to and seek approvals from Group Exco in terms of ethics programme initiatives as and when necessary.
• Report annually on Social and Ethics in the MTN Group Integrated Business Report across divisions and departments that require ethics reporting input.
• Support Corporate affairs to meet ethics related global reporting protocols across multiple businesses within the MTN Group. 

Leadership

• Participate in leadership team and develop skills of own team.
• Support Ethics teams in country to promote integrity, transparency, and the enablement of ethics interventions.
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance.
• Ensure open communication channels with employees and implement change management interventions where necessary.

RESPONSIBILITIES

Key Deliverables

• Group Ethics Strategy.
• Ethics risk assessment methodology.
• Social and ethics report to required stakeholder groups.
• Sub department and project budget management.
• Commission and managing external ethics surveys.

Role Dependencies

• Active support from the General Manager: Enterprise Risk Management.
• Directives from Group Social and Ethics Committee.
• Understanding of the respective Ethics, Operational requirements and business contexts and the risks associated with these.
• Inter functional collaboration with other lines of risk and compliance.
• Intra functional collaborations with audit teams and forensic services teams.

QUALIFICATIONS

Education:

• Minimum 4-year Bachelor Degree or equivalent within related field
• Ethics Officer Certificate (Ethics Institute of South Africa, or equivalent)
• Registered Ethics Officer
• Master’s qualification advantageous

Experience:

• Minimum 5 – 7 years of relevant experience, preferably in Telecommunications Ethics practices, with at least 5 years in a supervisory or management role where there has been experience in leading change / transformation at an operational level advantageous
• Experience in continuous improvement through the implementation of best practices
• Experience in ethics and corporate governance management
• Work and exposure to multinational organisations across diverse cultures and geographies advantageous
• Understanding of emerging markets (advantageous)

Competencies:

• Conceptual Thinker, Problem Solver, Improvement Driver
• Culture and Change Champion, Supportive People Manager, Relationship Manager
• Results Achiever, Operationally Astute, Agile 
• Media and stakeholder engagement
• Fluent in spoken English

Skills:

• Ethics risk assessment
• Strong analytical skills
• Organisational systems
• Conflict management
• Systemic design
• Data interpretation
• Risk management
• Business process improvement
• Project management
• Financial acumen
• Strong investigations skills