Senior Contracts Quality Controller - Midrand at Servest SA

• The main function of this role is to ensure that contracts are of the quality standards and that they are loaded onto the system properly and assist with all queries in the absence of the Commercial Contract Manager.Its also to manage the Contract Dashboard and allocate contract numbers to other CQC’s.  Take note of all queries on contracts and add detail to the dashboard

Minimum Requirements    

• Matric and Diploma in Finance
• Excellent command of the English language
• Good understanding of company products and service offerings
• Strong communication skills
• Strong administrative skills 
• 2/3 years experience in financial / admin role
• Available to work overtime when required
• High levels of integrity

Duties & Responsibilities    

• Master the use of all IT business platforms implemented in order to understand and manage the processing of all contracts in its entirety.
• Liaise with Sales regarding any queries on contracts received – missing & incorrect info.
• E-mail the signed contract and credit application form (if new) to the Accounts Department for credit approval and opening of the account.
• Once the client’s account is opened, the Contracts Quality Controller (CQC) will load the site/s as per the contract and ensure that the address and all other information on the agreement is loaded correctly.
• Load the installation/Initial Service on Concept, including the schedule of rates but excluding the assets. The assets will only be loaded once we have received the Installation Advice (POD).
• Follow up with all Installation / Service Controllers, once tasks sent for installation/service and follow up on progress. Issue additional tasks when required, should part installations be done.  Request back billing for any invoices that didn’t bill due to incorrect codes.
• The contract must be loaded on the New and Lost in the month that the contract was received/installed, and should the contract be carried over, to ensure that the contract is then entered in the new month. Compile & Check overall New and Lost report and submit twice a week to Management

Closing Date    
2023/06/19