Senior Catering Manager - Durban : Mount Edgecombe at Tsebo Solution

Duties & Responsibilities

• Take full responsibility and management of this contract
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line/within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to Fedics Food Service Catering standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
• Proactively manage the Q-pro & OSHACT compliance of this unit
• Ensure that tills and cash ups are running smoothly
• Ensure all Fedics Food Service Catering Solution policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics Food service Catering Solution paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices
• Ensure smooth running of the Biometrics system
• Ensure that Staff vacancies are filled timeously
• May be required to assist with any other duties that may be outside scope of responsibility

Skills and Competencies

• Strong judgement and problem-solving skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Excellent people skills
• Attention to detail
• Client service orientated
• Business Management principles
• Fully computer literate
• Excellent food /Chef skills and background

Qualifications

• Relevant tertiary qualification and/or equivalent level of competence, an advantage
• 1-2 years previous experience
• Valid driver’s license