Scheme Administrator at Sanlam Group

The overall purpose of the role

• Timeous uploading of member data onto the core system and ensuring all members contributing towards the scheme qualify to be a member of the scheme.  Ensuring all premiums are allocated and verified, commission payments are made and terminations are attended to timeously. Complete work within SLA and handle client queries efficiently and effectively

What will you do?

Key responsibosibilities:

• General Administration of Group Life schemes
• Capturing and reconciliation of premiums
• Calculation and payouts of commission
• Administration - conversion options
• Annual cost calculations
• Administration of Medical requirements

What will make you successful in this role?

• Matric with a C- symbol in either Mathematics or Accounting essential
• At least 2 - 3 years knowledge of the Group Risk business relating to premium administration; member management and medical underwriting processes. 
• Strong numerical and analytical ability

Knowledge and Skills

• Sound Knowledge of products, processes and services in the Group Risk environment
• Computer literacy (Microsoft Office)
• Understanding of rules and policy regulations with regards to schemes/funds
• Advanced excel skills is a requirement
• Experience on MIP workflow system will be advantageous

Behavioral Competencies

• Team Player
• Excellent communication skills
• Proactive individual and self-starter
• Good problem solving and decision-making skills
• Ability to use initiative
• Good customer services orientation
• Good planning and organizational skills
• Ability to work to deadlines and results driven
• Demonstration of living the company’s values- being transparent, passionate and innovative

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.