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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Purpose Statement
To manage a portfolio of clients by providing excellent client service which aims to retain and optimise client value whilst attracting new clients to ensure future client growth.
Experience
Minimum:
1 to 2 years Business Banking experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational in Grade 12 National Certificate
Qualifications (Ideal or Preferred)
Diploma in Accounting - Financial Accounting or Business Management
Knowledge
Minimum:
Knowledge and understanding of:
Business banking environment including features, benefits and value propositions of products & services
General banking practices and procedures.
Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. .
The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
Administration processes and procedures pertaining to Business Banking transactions.
Client relationship management and service principles.
Ideal:
Knowledge and understanding of:
Capitec Business Bank products and services
Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
Capitec/Business Bank systems and processes
Skills
Communications Skills
Administration Skills
Planning, organising and coordination skills
Problem solving skills
Interpersonal & Relationship management Skills
Attention to Detail
Competencies
Deciding and Initiating Action
Working with People
Relating and Networking
Persuading and Influencing
Analysing
Planning and Organising
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Adapting and Responding to Change
Coping with Pressures and Setbacks
Achieving Personal Work Goals and Objectives
Conditions of Employment
Clear criminal and credit record
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