Receptionist at SERR Synergy

Minimum requirements:

• Matric or equivalent; additional certification in Office Management is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role is a plus.
• Proficient in phone etiquette. Ability to handle incoming calls professionally and effectively.
• Excellent verbal and written communication skills. Clear and effective communication with visitors, clients, and colleagues.
• Professional personal presentation
• Strong customer service orientation. Commitment to providing excellent service to visitors and clients.
• Reliability and Initiative: Demonstrating dependability in handling reception duties independently while showing initiative to anticipate needs and resolve issues proactively.
• Ability to work a switchboard.
• Fluency in both Afrikaans and English will be beneficial.
• Fully computer-literate with proficiency in Microsoft Office suite. Ability to use computer applications effectively for administrative tasks.
• Own reliable transport is an advantage

Daily duties will include but not be limited to the following:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Take and relay messages
• General office and administration duties
• General typing and updating of information, opening of new customer files
• Operating the switchboard
• Provide information to callers
• Monitor visitor access and maintain security awareness
• Deal with queries from the public and customers
• Salary range is market related