Quality Controller (C3) - Heilbron at Clover S.A. Proprietary Limited

Job Advert Summary    

• Clover is looking for a Quality Controller at the Heilbron Production site with the relevant experience in applying job related concepts, techniques and processes at the required level. 
• The successful candidate will be responsible for the releasing of raw material and final products, control over non-conforming products, handling complaints from consumers, ensuring control of change, ensuring measuring and verification, training of personnel involved with Quality Control and to make certain that no sub-standard product is sent into the market.  

Requirements    

•  HONOURS DEGREE 
•  Relevant experience in applying job related concepts, techniques and processes at the required level  
•  People management experience   
•  Business English: Fluent 
•  Computer literacy (Advanced)  
•  Code 08 Driver's license  

Competencies    

•  Proactive and action orientated  
•  Acts with honesty and consistency  
•  Solves problems through effective decision making  
•  Maintains high standards 
•  Collaborate with others to achieve a common objective  
•  Interpersonal effectiveness  
•  Commitment and motivation  
•  Administrative capabilities  
•  Communicates effectively  

Duties and Responsibilities    
Release raw material and final products  

•  Develop quality control system, inspection test and release plan and sampling plan according to policy  
•  Identify and verify critical control point for specific products.  Example: Packaging material integrity testing  
•  Check that COA  that company raw material and packaging material delivery and ensure correct contain the correct information and comply to Clover specification  
•  Test and release raw materials, interim products and packaging material according to specification  

 Control over non-conforming product  

•  Quarantine all raw material, packaging material and product which is rejected and ensure it is not used in production  
•  Ensure rework product is removed from the distribution stores and allocated to rework  
•  Ensure rejected product that can't be reworked is removed from distribution store and destroyed or handled as per company policy  
•  Monitor consumer complaints and make recommendations with respect to withdrawal of product  
•  Ensure that product and processed is traceable and do tractability exercises according to policy  
•  Report on activities, deviations and rejections  

Handle complaints from consumers  

• Initiate incident investigations in co-operation with Quality Assurance and monitor the implementing of corrective actions  
• Discuss all complaints at the regular quality team meetings and see to it that corrective action is taken in all instances where the cause of the complaint can be ascertained  
• Monitor complaint trends and make recommendations according to pro-active action  

Ensure control of change  

• Participate in HACCP and QACCP team  
• Handle and manage concession applications of branch  
• Participate actively to trials and verify CCP's and critical parameters are reachable  
• Control the packaging and the destination of the trial batches  
• See that the modifications to processes, formulations and packaging are handled according to policy  

 Ensure measuring and verification  

• Set up of inspection test and release plans  
• Implement and manage sensory panels as well as sensory evaluation for specific products  
• Standardise measurements, measure points and reports  
• Participate in management review meetings  
• Coordinate internal quality control audits at the branch  

Ensure that training of personnel involved with Quality Control  

• Train sensory personnel  
• Train production personnel with regards to tests and sampling  
• Train internal auditors